Ratings based on 380 Verified Reviews

3.7 out of 5
83% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Melbourne


Posted Jan 6, 2018
Pros: it was close to the train station
Cons: The bedrooms all need a revamp as they are all very old and tired
Location: There is a shopping center near the stadium. There are lots of food varieties around the area which are really good !
We had booked 4 bedrooms for this hotel months in advance online through Expedia, I had left detailed notes of our flight details as I had believed that there was free transportation on the way back as it states on the site "Free airport transportation - drop-off ". Please be aware there is no free transportation to and from the airport what so ever. When we arrived at the hotel they had placed us all on separate levels which was frustrating since we booked the rooms together we expected to at least stay on the same floor. Each room we had gone into had a very strong smoke smell in the bedrooms as though someone had just smoked in our bedrooms even though there were no smoking signs everywhere. We went down and the reception knew exactly what we were talking about instantly gave us new rooms which were all on the same level and close to each other ( which he could've done in the first place ). The smell in the bedrooms was much better. The heaters in our rooms were constantly on high and we were unable to adjust it as all of them were broken. The only way they were able to adjust this was by opening the windows which is not what you want when hiring a hotel on your holiday.
4 out of 5
for Everyone
by A verified traveler from Waterloo, Ontario Canada

Posted May 31, 2017
Pros: Location, friendly staff, reasonable cost
Cons: Renovation, such as replacing carpet, room furniture.
Location: About 12 minutes walk to Shanghai commercial center and subway station
It's old 5-star hotel. It's outdated and needs renovation, but maintained well by its staff. The swimming pool is only 6mx12m as told by fitness staff. Don't understand how a supposedly five star hotel can have such a tiny pool.
3 out of 5
by Jack E.

Posted May 25, 2017 on Hotels
the carpet is in great need a replacement not the friendliest people working there
1 out of 5
by A verified traveler

Old hotel living in the past

Posted May 21, 2017
First they insisted on charging about an extra 20% above the price I prepaid through Expedia. This reflects equally badly in Expedia. The hotel was grand but us now worn and overpriced with unfriendly staff. Look and you'll find somewhere newer, better and cheaper
4 out of 5
for Everyone
by A verified traveler from p

Close to subway station

Posted Apr 14, 2017
The location is good although the hotel is a bit old. Room condition is acceptable. The price is reasonable. We have met some problem upon check in. The staff took one day to confirm with Expedia on extra bed charges. Hope Expedia could do better
5 out of 5
by A verified traveler

clean and comfortable hotel

Posted Apr 9, 2017 on Hotels
Great hotel. about 70rmb from HQ airport and about 130rmb from pudong airport. very clean and the staff were very helpful with good command of english. the location ok but all the shops and restaurants are a little walk away.
4 out of 5
for Everyone
by A verified traveler

Posted Feb 23, 2017
4 out of 5
by Angelina

Convenient for transportation

Posted Jan 3, 2017 on Hotels
Hotel staff were helpful and pleasant. However, Hua Tings reputation as Shanghai's first five star hotel was well deserved - the hotel is so old that the door frames were chipped, the paint was peeling on some of the furnishings.
4 out of 5
for Everyone
by A verified traveler from F

Business hub

Posted Nov 27, 2016
I have stayed at this hotel several times over the 15 years that it has been there I highly recommend it but the business centre is very expensive ie printing out 20 pages of documents cost 40 AU DOLLARS Overall good
4 out of 5
by A verified traveler from excellent

Nice location

Posted Nov 26, 2016 on Hotels
very good