4/10 (不満)
Elizabeth
2026 年 4 月 13 日
気になった点 : スタッフとサービス
I booked a two bed room. When I arrived, I was told that it was not a guaranteed the room I booked would be available with two beds. I understand if I could not get a window view or a specific side of the building but to say this about a request for 2 beds is the most ridiculous thing I’ve ever heard. Tell me you don’t have two beds and I would have booked some where else. I never complain but it was the worst night of my night. The best theh could do was provide a cot. I booked two people and for a bed and a cot was not with it. Anyway, they said she can try to get me a two bed room tomorrow, however, once again said it was not a guarantee. The horrible night was enough for me. I booked another location for the additional night.
I’ve never experienced this before. Never again.
Elizabeth
2026 年 4 月に 2 泊滞在