Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

Thank you for the feedback Atsuko. We hope you stay again soon.

Thank you for your positive feedback, we are glad you enjoyed your stay and had a great time in Winchester.

Hello John,Thank you for your feedback! We're delighted to hear that you found our staff very friendly and helpful, and that you enjoyed our well-maintained garden and good bedroom. Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable stay. Warm regards,Guest Experience TeamWinchester Royal Hotel

Hi Rosemary,Thank you for sharing your feedback with us. We're delighted to hear that you had a lovely stay and enjoyed our beautiful walled garden for relaxing with a drink or meal. It's wonderful to know that our staff provided friendly and helpful service throughout your visit. We appreciate your understanding regarding some areas of the hotel being a little tired, but we're pleased to inform you that we are actively working on improvements to enhance our guests' experience. We're glad that the redecoration of the bar during your stay caused minimal disruption. We're also delighted to hear that you found breakfast adequate and that the meals and afternoon teas served in the garden looked delicious. Your feedback is valuable to us, and we hope to welcome you back for another enjoyable stay in the future.Warm regards,Guest Experience TeamWinchester Royal Hotel

Dear Guest,Congratulations on your wedding anniversary! We're thrilled that you chose to celebrate this special occasion with us at [Hotel Name]. It's delightful to hear that you had a lovely stay and that you appreciated the free upgrade. We're so pleased that we could make your anniversary memorable. Thank you for your kind words, and we look forward to welcoming you back for another wonderful stay in the future.Warm regards,Guest Experience TeamWinchester Royal Hotel

Dear Guest,Thank you for sharing your feedback with us. We're pleased to hear that you found our hotel to be neat and conveniently located within walking distance of all the sights. It's wonderful to know that you encountered friendly staff during your stay. Your satisfaction is important to us, and we appreciate your kind words. We hope to welcome you back for another enjoyable stay in the future.Warm regards,Guest Experience TeamWinchester Royal Hotel

Hi Peter,Thank you for taking the time to rate us. We are glad that you chose us for your stay. However, we would really want this rating to go up. Please let us know what we can do to improve our services. It will be a pleasure to hear from you again. We look forward to hosting you more successfully in the future!Warm regards,Guest Experience TeamWinchester Royal Hotel

Hi Liz,We are delighted to have provided you with suitable accommodation for your trip here. Please let us know if any part of the stay didn’t work for you and we will be happy to introduce improvements in your area for an enhanced future experience. We appreciate your kind ratings, and we hope to welcome you back again before long!Warm regards,Guest Experience TeamWinchester Royal Hotel

Hi David,Thanks for pointing out our central position! We’re glad that our location made it easy for you to access everything you needed during your stay. If there's anything else we can do to make your visit even better, please let us know. We look forward to welcoming you back soon!Warm regards,Guest Experience TeamWinchester Royal Hotel

Hi Cynthia,Thank you for your excellent review! We're thrilled you had a great stay. If you need anything during future visits, don't hesitate to ask. We look forward to welcoming you back!Warm regards,Guest Experience TeamWinchester Royal Hotel

Hello Mattew,Receiving a perfect rating from valued guests like you is such a compliment. We are excited to serve you again!Warm regards,Guest Experience TeamWinchester Royal Hotel

Hi William,Thank you for your kind words! We're delighted to hear that you enjoyed our hotel and found the location convenient. It's great to know you'd definitely stay with us again. If there's anything we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon for another great experience. Warm regards,Guest Experience TeamWinchester Royal Hotel

Dear Visakan, we're delighted to hear that you enjoyed our great location and found our bar excellent. Providing a convenient and enjoyable experience for our guests is our priority, and we're glad to hear that we succeeded during your stay. We appreciate your feedback regarding the parking, and we'll consider it as we strive to enhance our offerings. Thank you for choosing our hotel, and we hope to welcome you back for another pleasant stay in the future!Warm regards,Guest Experience TeamWinchester Royal Hotel

Hi Stuart,We're thrilled to hear that you enjoyed your stay with us and that our location and accommodations met your expectations! Providing a comfortable and convenient experience for our guests is our priority, and we're delighted that you've chosen to stay with us again in the future. Your loyalty means a lot to us, and we look forward to welcoming you back for another wonderful stay.Warm regards,Guest Experience TeamWinchester Royal Hotel

Dear Julia, your positive rating means a lot to us! We're thrilled that you had a great experience during your time at our hotel. We look forward to having you back with us for a similar experience. Warm regards,Guest Experience TeamWinchester Royal Hotel

Dear Sulimanka, we're delighted to receive your positive rating! Thank you for choosing to stay with us and for sharing your feedback. We look forward to hosting you soon! Warm regards,Guest Experience TeamWinchester Royal Hotel

Hi julie,It sounds like you had a charming experience at our hotel in Winchester! We're thrilled to hear that you appreciated the blend of old-world charm in the main building and modern amenities in the annexe. Our friendly feline resident adds a special touch to our bar area, and we're glad to know it brought a smile to your face and others as well. Thank you for sharing your positive experience, and we look forward to welcoming you back for another delightful stay in the future!Warm regards,Guest Experience TeamWinchester Royal Hotel

Hi Robert,It's fantastic to hear that you enjoyed our hotel's proximity to the city center and interesting sights, as well as the pleasant staff and good food during your stay! Providing a convenient location, friendly service, and delicious dining options are top priorities for us, and we're delighted that we could meet your expectations in these areas. Thank you for your kind words, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Warm regards,Guest Experience TeamWinchester Royal Hotel

Hi Derek,We're thrilled to hear that you enjoyed the excellent location and found our annex accommodations to your liking, providing a quiet and peaceful stay. While we appreciate your understanding regarding parking availability, we understand the inconvenience it may cause. We'll certainly take your feedback into consideration as we work to improve our services. It's wonderful to hear that our staff provided excellent service throughout your stay, from check-in to departure. Thank you for recommending our hotel, and we look forward to welcoming you back for another comfortable stay in the future!Warm regards,Guest Experience TeamWinchester Royal Hotel

Hi Ishkibo,Thank you for sharing your experience with us! We're delighted to hear that you found our hotel to be lovely and that you enjoyed our beautiful garden and friendly staff. We apologize for any inconvenience caused by being assigned an accessible room that may not have met your preferences. Your feedback regarding the bathroom, window view, and bed comfort is valuable to us, and we'll take it into consideration as we strive to improve our accommodations. We're glad to know that you found our location amazing and our prices competitive. It's wonderful to hear that you would consider staying with us again in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back!Warm regards,Guest Experience TeamWinchester Royal Hotel

Dear Peter,Thank you for taking the time to rate us. We are glad that you chose us for your stay. However, we would really want this rating to go up. Please let us know what we can do to improve our services. It will be a pleasure to hear from you again. We look forward to hosting you more successfully in the future!Warm regards,Guest Experience TeamWinchester Royal Hotel

Hi Martha,Thank you for your positive review! We're thrilled to hear that our staff's friendliness and helpfulness made a great impression on you and that you enjoyed our breakfast offerings. It's also wonderful to know you found our location convenient for exploring the town center. We strive to ensure our guests have a comfortable and enjoyable stay, and your feedback is a lovely affirmation of our efforts. We look forward to welcoming you back on your next visit, ensuring another satisfying stay with us.Warm regards,Guest Experience TeamWinchester Royal Hotel

Hi Pete,Thank you for sharing your feedback with us. We're pleased to hear that you found our hotel to be in a great location and offered a great price. We appreciate your suggestion regarding the need for touch-ups in certain areas and potentially updating the beds. Your input is valuable to us as we continuously strive to enhance the comfort and satisfaction of our guests. We will certainly take your comments into consideration as we plan for future improvements to our facilities. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an even better experience in the future.Warm regards,Guest Experience TeamWinchester Royal Hotel

Hi Paul,Thank you for sharing your experience with us. We're pleased to hear that you found our location convenient for your needs. However, we apologize for the inconvenience caused by the lack of a small fridge in your room and the early closure of the hotel bar, especially on a Friday night when you were part of a large wedding party. We understand how important it is to have access to amenities, and we regret that we fell short in meeting your expectations on this occasion. Your feedback is valuable to us, and we will review our policies to ensure that we can better accommodate our guests, especially during special events like weddings. We appreciate your understanding and hope to have the opportunity to welcome you back in the future for a more enjoyable stay.Warm regards,Guest Experience TeamWinchester Royal Hotel

Hi Clare,We are delighted to have provided you with suitable accommodation for your trip here. Please let us know if any part of the stay didn’t work for you and we will be happy to introduce improvements in your area for an enhanced future experience. We appreciate your kind ratings, and we hope to welcome you back again before long!Warm regards,Guest Experience TeamWinchester Royal Hotel

Hi Robert,Thank you for taking the time to rate us. We are glad that you chose us for your stay. However, we would really want this rating to go up. Please let us know what we can do to improve our services. It will be a pleasure to hear from you again. We look forward to hosting you more successfully in the future!Warm regards,Guest Experience TeamWinchester Royal Hotel

Hi Katy,We are delighted to have provided you with suitable accommodation for your trip here. Please let us know if any part of the stay didn’t work for you and we will be happy to introduce improvements in your area for an enhanced future experience. We appreciate your kind ratings, and we hope to welcome you back again before long!Warm regards,Guest Experience TeamWinchester Royal Hotel

Hi Peter,Thank you so much for your exceptional rating. We are glad that we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are surely looking forward to your next visit!Warm regards,Guest Experience TeamWinchester Royal Hotel

Dear Guest,We're delighted to hear that you had such a wonderful experience with our reception team and that their warm welcome contributed to making your stay great! Providing excellent service and ensuring our guests feel welcomed are top priorities for us, and we're thrilled that we met your expectations. We look forward to welcoming you back for another fantastic stay in the future!Warm regards,Guest Experience TeamWinchester Royal Hotel

Hi Anna,We're thrilled to hear that you found our hotel to be very comfortable and that you appreciated our excellent location! Your comfort and satisfaction are top priorities for us, and we're delighted that we met your expectations during your stay. We look forward to welcoming you back for another fantastic stay in the future!Warm regards,Guest Experience TeamWinchester Royal Hotel

Hi Stephen,Thank you for your positive feedback! We're glad to hear that you enjoyed your stay with us. If there's anything else we can assist you with, please don't hesitate to let us know. We're here to ensure your experience remains exceptional and we hope that your next trip is just around the corner!Warm regards,Guest Experience TeamWinchester Royal Hotel

Hi Ruth,Thank you for the thoughtful review and for highlighting the strengths of our excellent staff and tasty cuisine. We appreciate you taking the time to provide feedback about areas needing improvement as well. Upgrading amenities is an ongoing process, and your perspective will help guide our priorities. We sincerely apologize if any aspect of the guest rooms felt worn. Creating a welcoming, comfortable environment is extremely important to us. Please don't hesitate to reach out to me personally next time you stay so I can ensure your accommodations meet your expectations. We hope you'll give us another chance to provide you with a five-star experience.Warm regards,Guest Experience TeamWinchester Royal Hotel

Dear Guest,Thank you for your feedback on our centrally located hotel with the lovely garden. We apologize that the hotel itself felt a bit dated during your stay. Regarding the towels, we will ensure that all rooms are stocked with at least two bath towels and two hand towels going forward to provide our guests with ample linens. We appreciate you taking the time to share your experience and will use this feedback to improve the condition of our facilities and service. Please let us know if there is anything else we can do to make your next stay more enjoyable.Warm regards,Guest Experience TeamWinchester Royal Hotel

Dear guest, thank you so much for your stellar review! This means a lot to us. Hope you enjoyed your visit and we look forward to welcoming you back next time you visit the area. Safe travels!Warm regards,Guest Experience TeamWinchester Royal Hotel

Hi Robin,Thank you for taking the time to leave us your feedback about your recent stay at our hotel. While we are glad to see that you rated us 3 out of 5 stars, we would like to apologize for any areas where we fell short of your expectations. If you have any specific feedback about what we could have done better, we would appreciate hearing it so that we can improve and provide a better experience for future guests. We hope that you will give us another chance to exceed your expectations on your next visit. Thank you for choosing our hotel, and we look forward to welcoming you back soon.Warm regards,Guest Experience TeamWinchester Royal Hotel

Dear guest, thank you so much for staying with us at Winchester Royal Hotel and for taking the time to share your feedback. It's fantastic to hear that you enjoyed the spacious and bright room with a lovely outlook over the walled garden. We apologize for any inconvenience caused by the low water pressure and blocked plughole in the shower. Rest assured, our receptionist has informed our maintenance team to address these issues promptly. We're delighted that you had a wonderful meal at our restaurant and that the food and service were great for your mum's birthday celebration. Moreover, we're thrilled to hear that you found our hotel's location close to the city center perfect and that you found great value for money, especially with Tesco Clubcard rewards. We hope to welcome you back soon for another excellent stay at Winchester Royal Hotel!Warm regards,Guest Experience TeamWinchester Royal Hotel

Hi Emma! Thanks for taking the time to leave your feedback. It's great to hear that you found our recently refurbished rooms clean and very comfortable – a good night's sleep is always important! We appreciate your honesty regarding the entrance area, and we'll take your comments on board to see how we can make it more inviting for future guests. We apologize for any inconvenience caused by the lack of information about the car park charges. Our team is always striving to improve our communication, and we will definitely take this into consideration moving forward. Please don't hesitate to reach out if there's anything else we can do to enhance your experience. We want to ensure your next visit is even better. See you soon at Winchester Royal Hotel!Warm regards,Guest Experience TeamWinchester Royal Hotel

Dear guest, thank you so much for your stellar review! This means a lot to us. Hope you enjoyed your visit and we look forward to welcoming you back next time you visit the area. Safe travels!Warm regards,Guest Experience TeamWinchester Royal Hotel

Hi Glenn, Thank you so much for taking the time to share your experience from 15 years ago. It's wonderful to hear that you still remember Winchester Royal Hotel as a nice traditional hotel with friendly staff. We take pride in our warm and welcoming atmosphere, and it's heartening to know that we made a lasting impression on you. While a lot may have changed over the years, our commitment to providing excellent service remains the same. We constantly strive to create unforgettable experiences for our guests, whether they are here on business or leisure. If you ever find yourself back in Winchester, we would be thrilled to have the opportunity to welcome you once again and show you the enhancements we have made. Take care and have a fantastic day!Warm regards,Guest Experience TeamWinchester Royal Hotel

Hi Martin! Thank you so much for choosing Winchester Royal Hotel and for leaving such a lovely review. We're thrilled to hear that you found our location to be great for exploring the heart of Winchester. Being right in the center certainly has its perks! We strive to provide a comfortable experience for all our guests, and we're delighted that we were able to do so for you. If there's anything else we can assist you with during your next visit, please don't hesitate to let us know. We're always here to make your stay as enjoyable as possible. Looking forward to welcoming you back soon!Warm regards,Guest Experience TeamWinchester Royal Hotel

Hi there, Thanks so much for your feedback on our hotel. We appreciate your kind words about our great location and friendly staff. They work hard to make every guest feel welcome! We understand your concerns about our rooms and reception areas. We apologize for any inconvenience caused. Rest assured, we have taken note of your feedback and we are actively working on updates and improvements throughout the hotel. We want to provide a fresh and comfortable experience for all our guests. We hope you will give us another chance in the future to show you the improvements we have made. If you have any other feedback or suggestions, please feel free to reach out. We value your input and are committed to providing the best possible guest experience.Warm regards,Guest Experience TeamWinchester Royal Hotel

Hi Paul - Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future. Warm regards,Guest Experience TeamWinchester Royal Hotel

Hi Hazel! Thanks so much for your feedback. The team at Winchester Royal Hotel appreciates your comments and is delighted to hear that you enjoyed our convenient location and comfortable rooms with a lovely view of the gardens. We sincerely apologize for any inconvenience caused by the issues you mentioned about the bathroom. We will be sure to address this promptly and ensure that it receives the attention it needs. Regarding your checkout experience, we're sorry to hear that it fell short of your expectations. Our team takes great pride in providing exceptional service, and we apologize if that was not reflected during your visit. We appreciate your feedback and will use it to improve our guest interactions moving forward. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future for an even better experience that meets and exceeds your expectations.Warm regards,Guest Experience TeamWinchester Royal Hotel