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デイズ イン バイ ウィンダム サットン スコットニー ノースの口コミ

2.5 out of 5
デイズ イン バイ ウィンダム サットン スコットニー ノース
Sutton Scotney Motorways Service, A34 By-Pass, Winchester, England

口コミ

7.6

良い

評価 10 - 156 件の口コミ中 45 件が非常に良い" "
評価 8 - 156 件の口コミ中 59 件が良い" "
評価 6 - 156 件の口コミ中 31 件が普通" "
評価 4 - 156 件の口コミ中 7 件が不満" "
評価 2 - 156 件の口コミ中 14 件が非常に不満" "

7.8/10

清潔度

8.4/10

スタッフとサービス

6.2/10

設備とサービス

7.4/10

施設のコンディションと設備

7.4/10

環境への配慮

口コミ

6/10 (普通)

Lee

出張
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Needed a room quickly and this property met that requirement. No more to be said
2024 年 5 月に 1 泊滞在
Annからの返信 (投稿日 : 2024 年 5 月 15 日)
Good afternoon thank you for your re4view we look forward to seeing you again.Kind Regards:- Reception Team

2/10 (非常に不満)

Lara

気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Obviously this is a budget hotel but i would not go back. The bed was really uncomfortable, barely slept. Every time a lorry went past the room woukd rattle and the floor was covered in ants everywhere. Booked for 2 nights and left after night 1. Will be making a formal complaint
2024 年 4 月に 2 泊滞在
Days Inn Teamからの返信 (投稿日 : 2024 年 4 月 28 日)
Dear Lara,Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Sutton Scotney South. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that there was issues with your stay. If you had spoken to reception during your stay we would have taken steps to rectify any issues. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Days Inn Team

6/10 (普通)

Farzad

カップルで旅行
Discovered that in the same post code there were 2 DayInn hotels, one on the North & another on the South. Sod's law, we went to the wrong side and had a -nightmare- getting to the other one. Poor signage private roads etc. Given that apparently they can't do anything about the postcode issue, they should just name them differently, to minimise the confusion on maps. The hotel itself however, was very functional. 3.5 stars.
2024 年 2 月に 1 泊滞在
Annからの返信 (投稿日 : 2024 年 3 月 4 日)
Thank you for your positive review we hope to see you again soon.Kind Regards:- Reception Team

10/10 (非常に良い)

Thomas

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent value for business stay
Multiple stays here, really good value for a comfortable and convenient nights sleep. Reasonable internet.
2024 年 2 月に 2 泊滞在
Annからの返信 (投稿日 : 2024 年 2 月 14 日)
Thank you for your review we are pleased you enjoyed your stays with us and look forward to welcoming you back again.Kind Regards:-Reception Team

8/10 (良い)

Robert

出張
良かった点 : 清潔度
Confusing Directions to VFM Motel
Good value for money and easily accessible off the A34 at the Shell fuel stop. Note that there are two Wyndham Sutton Scotney motels either side of the A34. South and the North - and they share the same postcode....Google Maps will invariably take you to the South motel. A rat run across the A34 will get you to the North motel.
2024 年 1 月に 2 泊滞在
Days Inn Teamからの返信 (投稿日 : 2024 年 1 月 29 日)
Dear Robertthank you for your review, we are glad that you had a pleasant stay, we take into consideration all feedback from guests to help us improve our service. We hope to see you again. Best Wishes

2/10 (非常に不満)

Josh

2024 年 1 月に 1 泊滞在
Days Inn Teamからの返信 (投稿日 : 2024 年 1 月 29 日)
Dear JoshThank you for your review, We are sorry that your stay with us was not up to standard. We take into account all feedback from guests to help us improve our service. We hope to see you again. Best Wishes

10/10 (非常に良い)

Amy

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great stay
2023 年 12 月に 2 泊滞在
Annからの返信 (投稿日 : 2024 年 1 月 9 日)
Thank you for your review it is much appreciated and we look forward to seeing you again.Kind Regards:-Ann

10/10 (非常に良い)

Robert

2023 年 11 月に 1 泊滞在
Days Inn Teamからの返信 (投稿日 : 2023 年 11 月 19 日)
Dear Robert Thank you for your review, we are glad you had a pleasant stay. We hope to see you again. Best Wishes

8/10 (良い)

Lennert

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 4 泊滞在
Annからの返信 (投稿日 : 2023 年 11 月 14 日)
Good afternoon thank you for your review, we look forward to seeing you again.Kind Regards:-Ann Reception

10/10 (非常に良い)

Alex

2023 年 10 月に 1 泊滞在
Annからの返信 (投稿日 : 2024 年 1 月 9 日)
Thank you for your positive review it is much appreciated sorry for the late reply we look forward to seeing you again.Kind Regards:- Ann

10/10 (非常に良い)

Thomas

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good value, clean and comfortable budget motel.
Clean and comfortable if a bit tired. Friendly and welcoming service. No frills but amenities all available at on-site services (McDonalds, Costa, Shell). Very content and would stay here again for the same price.
2023 年 10 月に 1 泊滞在
Annからの返信 (投稿日 : 2023 年 10 月 28 日)
Good afternoon thank you for your lovely review, we look forward to seeing you again soon.Kind Regards:- Reception Team

8/10 (良い)

P

良かった点 : 清潔度、スタッフとサービス、客室の快適度
ok but if you dislike truck noise maybe not for u
Ok for quick stay - parking a bit odd, v loud as near truck stop. but it wasn't dirty was reasonable
2023 年 9 月に 2 泊滞在
Annからの返信 (投稿日 : 2023 年 9 月 19 日)
Good afternoon thank you for your review we hope to see you again in the future.Kind Regards:- Reception Team

2/10 (非常に不満)

Dawn

小さなお子様連れの家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Stayed here as a cheap overnight stop. Hotel states it is pet friendly, i would not expect this to extend to the carpet in the room being COVERED IN PET HAIR. We were only there one night. The bed was awful and uncomfortable. There was lots of noise throughout the night. Doors slamming and people running through the corridor. When we left, very early in the morning as no one could sleep there was a dirty towel outside a door on the floor. We tried for dinner to get a food delivery but very limited options available there too. Could not pay me enough to stay again at a days inn.
2023 年 9 月に 1 泊滞在
Annからの返信 (投稿日 : 2023 年 9 月 19 日)
Good afternoon thank you for your review we are sorry you did not enjoy your stay with us, i will be dealing with the issues you mentioned.Kind Regards:- Reception Team

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在
Annからの返信 (投稿日 : 2023 年 9 月 8 日)
Good afternoon thank you for your review, we look forward to seeing you again.Kind Regards:- Reception Team

8/10 (良い)

Jennifer

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Met our needs perfectly for a budget one night family stay although one room was a little cold overnight. Breakfast vouchers purchased at the hotel saved us £7.50 on breakfast at Costa/McDs.
2023 年 8 月に 1 泊滞在
Annからの返信 (投稿日 : 2023 年 8 月 11 日)
Good afternoon Jennifer thank you for your review we are glade you enjoyed your stay with us, and the breakfast vouchers saved you some money. we look forward to seeing you againKind Regards:- Reception Team

10/10 (非常に良い)

Katherine

2023 年 8 月に 1 泊滞在
Annからの返信 (投稿日 : 2023 年 8 月 11 日)
Good afternoon Katherine thank you for your review it makes us very happy you enjoyed your stay, we look forward to seeing you again.Kind Regards:- Reception Team

8/10 (良い)

Cody

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Bathroom was a bit moldy, overall a good place to stay for a night
2023 年 8 月に 1 泊滞在
Annからの返信 (投稿日 : 2023 年 8 月 11 日)
Good afternoon thank you for your review we have taken on board your comment, we look forward to seeing you again.Kind Regards:- Reception Team

8/10 (良い)

Richard

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The accommodation was good and the front office staff (Anne) was very friendly and helpful.
2023 年 8 月に 2 泊滞在
Annからの返信 (投稿日 : 2023 年 8 月 11 日)
Good afternoon thank you for your review we look forward to seeing you again.

10/10 (非常に良い)

Carlos

2023 年 8 月に 1 泊滞在
Annからの返信 (投稿日 : 2023 年 9 月 8 日)
thank you for your review we look forward to seeing you again.Kind Regards:- Reception Team

10/10 (非常に良い)

Mikey

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Easy booking Good location Friendly welcome Expected facilities Great nights sleep
2023 年 7 月に 1 泊滞在
Days Inn Teamからの返信 (投稿日 : 2023 年 7 月 24 日)
Dear Mikey Thank you for your review, we are glad that your stay with us exceeded your expectations and that you enjoyed your stay. We hope to see you again. Best Wishes

6/10 (普通)

Karen

2023 年 7 月に 1 泊滞在
Days Inn Teamからの返信 (投稿日 : 2023 年 8 月 3 日)
Dear Karen Thank you for your review, we hope to see you again. Best Wishes

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Very disappointing. A very poor experience.
Room was smelly. Mould on bathroom ceiling. Floor covering pealing away under bath. Basin taps could not be turned off properly. No proper breakfast facility in services area. A very poor experience.
2023 年 7 月に 1 泊滞在
Annからの返信 (投稿日 : 2023 年 7 月 10 日)
Good afternoon thank you for your review we are sorry you did not have a good experience with us. Both Costa and Mc Donald's have large breakfast menus.Kind Regards:- Reception Team

10/10 (非常に良い)

Catherine

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Loved the flowers all around the hotel, The clerk on duty was Very friendly, welcoming, pleasant. Really a nice person to chat with. She made us feel like a valued guest!
2023 年 6 月に 1 泊滞在
Annからの返信 (投稿日 : 2023 年 7 月 8 日)
Good afternoon Catherine thank you for your positive review we are really pleased our staff were welcoming to you and i will make the staff aware of your feed-back.Kind Regards:- Reception Team

8/10 (良い)

Paul

2023 年 6 月に 1 泊滞在
Annからの返信 (投稿日 : 2023 年 6 月 15 日)
Good afternoon thank you for your review obviously you had a great stay with us. we look forward to seeing you againKind Regards:- Reception Team

10/10 (非常に良い)

Jason

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Ann on the desk was very help and she went the extra mile to make my stay a pleasant one. The bed was very comfortable the room spacious and the shower worked perfectly. I would stay again good value for money
2023 年 6 月に 1 泊滞在
Annからの返信 (投稿日 : 2023 年 6 月 15 日)
Good afternoon thank you for your lovely review, we look forward to seeing you again.Kind Regards:-Reception Team

2/10 (非常に不満)

Alexandra

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Disgusting place to stay
We checked in, poor reception from the staff on duty. Went to our room. Was freezimg cold in the room, and the room smelt damp and mouldy. We tried to log into the free wifi that we were assured was operational, it did not work. Went to voice our concerns to reception. We were told she didnt not know how to fix the issue of the wifi internet and when we asked for her to contact her manager or a internet technician we were told no it would have to wait till the next day. We asked for help to show us how to activate the heating, we were told she couldnt leave the reception area unattended so couldnt help us. Raised concern about the smell of mould and asked for another room as our son is asthematic, was told no. Went back to our room, then came back to ask for a refund so we could leave and find somewhere else short notice. Came to a reception area shut up and no one present, but with a note on the reception saying temporarily shut. Rude service and no consideration or respect for guests
2023 年 5 月に 2 泊滞在
Annからの返信 (投稿日 : 2023 年 6 月 15 日)
Good afternoon thank you for your review it looks like things did not go well, when a guest is not happy with the room we would normally change the room the mould and damp issues are being dealt with, we have not had any complaints regarding wi-fi use and at reception there is a guide-line on using the heating.The reception is manned daily from 2pm till 6am in the morning all our guests are treated with respect and all staff are monitored on performance.Kind Regards:- Reception Team

10/10 (非常に良い)

Surinder

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 5 月に 2 泊滞在
Annからの返信 (投稿日 : 2023 年 6 月 1 日)
Good afternoon thank you for your review we are so pleased you enjoyed your stay with us and we look forward to seeing you again.Kind Regards:- Reception Team

6/10 (普通)

JOHN

2023 年 5 月に 1 泊滞在
Annからの返信 (投稿日 : 2023 年 5 月 15 日)
Good afternoon thank you for your review we look forward to seeing you again.Kind Regards:- Reception Team

10/10 (非常に良い)

Robert

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly staff clean my kids loved the idea that Mc Donald’s was just next door:)
2023 年 5 月に 1 泊滞在
Annからの返信 (投稿日 : 2023 年 5 月 8 日)
Great review, so pleased you and your family enjoyed your stay. hope to see you again shortly.Kind Regards:- Reception Team

2/10 (非常に不満)

Isma

2023 年 4 月に 1 泊滞在
Annからの返信 (投稿日 : 2023 年 5 月 8 日)
Thank you for your review, we look forward to seeing you again. Kind Regards:- Reception Team

4/10 (不満)

Sophie

2023 年 4 月に 1 泊滞在
Days Inn Teamからの返信 (投稿日 : 2023 年 5 月 14 日)
Dear Sophie, Thank you for your review. We do take into consideration all the feedback in order to improve our service. We hope to see you again. Best wishes, Days Inn Team

6/10 (普通)

Celina-Marie

2023 年 4 月に 1 泊滞在
Annからの返信 (投稿日 : 2023 年 5 月 8 日)
Good afternoon thank you for your positive review.Kind Regards:- Reception Team

10/10 (非常に良い)

Reyes

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 3 月に 3 泊滞在
Annからの返信 (投稿日 : 2023 年 4 月 5 日)
Thank you for your lovely comments, we look forward to seeing you again.

8/10 (良い)

June

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度、スタッフとサービス
Well located on the A34 just 40 minutes from Portsmouth ferry terminal. Very helpful and friendly reception but some difficulties processing the payment due to faulty system. Good value for money on a Friday evening.
2023 年 3 月に 1 泊滞在
Annからの返信 (投稿日 : 2023 年 3 月 18 日)
Good evening thank you for your positive review, we look forward to seeing you again.Kind regards:- Reception Team

2/10 (非常に不満)

Jacky

2023 年 2 月に 1 泊滞在
Annからの返信 (投稿日 : 2023 年 2 月 15 日)
Good evening thank you for your comments. sorry you did not enjoy your visit.

10/10 (非常に良い)

David

2023 年 2 月に 1 泊滞在
Annからの返信 (投稿日 : 2023 年 2 月 15 日)
Good evening thank you for your lovely comments we hope to see you again soon.Kind Regards:- Reception Team

4/10 (不満)

Mr C A

良かった点 : スタッフとサービス、客室の快適度
気になった点 : 施設のコンディションと設備
Old budget hotel in need of investment
The plus features: good location for overnight travel stop; excellent reception staff. The negatives: it's a good thing the reception staff were so helpful as they had a lot to do! Toilet cistern in our first room leaked over the bathroom floor and the carpets were sticky; replacement room better - but due to electrical malfunction (which required all our check-in details to be relayed over the receptionist's mobile phone to an off-site person who could log them) there was no wifi or hot water in the evening (though these were restored by the morning). Bottom line: a standard 1970s-style budget travel hotel badly in need of maintenance and investment.
2023 年 1 月に 1 泊滞在
Annからの返信 (投稿日 : 2023 年 1 月 28 日)
Good afternoon i am sorry your stay did not go well, unfortunately we had a fault within reception office at the same time the boiler was cutting in and out. all faults fixed now. We appreciate your comments and look forward to seeing you again.Kind Regards:- Reception Team

8/10 (良い)

Bryan

良かった点 : スタッフとサービス、客室の快適度
Please sort your boilers
This is the second time I've stayed in the period of about 6 weeks and on both occasions, no hot water in the morning. The first time totally cold and the second time slightly warm. Otherwise room was good, thank you.
2023 年 1 月に 1 泊滞在
Annからの返信 (投稿日 : 2023 年 1 月 28 日)
Good afternoon thank you for your lovely comments, boiler fixed now we look forward to seeing you again soon.Kind Regards:- Reception Team

8/10 (良い)

Simon

2022 年 12 月に 1 泊滞在
Annからの返信 (投稿日 : 2022 年 12 月 17 日)
Good afternoon Simon thank you for a lovely review, we look forward to seeing you again in the new year.Kind Regards:- Reception Team

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
It was acceptable. Clean, comfortable room. Basic but was adequate for a mints sleep. Friendly, pressie all service on arrival.
2022 年 12 月に 1 泊滞在
Annからの返信 (投稿日 : 2022 年 12 月 5 日)
Good afternoon thank you for your lovely comments.We hope to see you again soon.Kind Regards:-Reception Team

6/10 (普通)

Paul

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
The room was comfortable but the hotel had a very strong smell of damp both on the communal areas and the room finally cleanliness needs improvjng
2022 年 12 月に 1 泊滞在
Annからの返信 (投稿日 : 2022 年 12 月 5 日)
Good afternoon thank you for your comments i will be speaking to our house-keepers we are aware of the damp issues and am working on it. We hope to see you again soon.Kind Regards:- Reception Team

8/10 (良い)

Erin

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great bed, comfortable room. Good friendly staff
2022 年 11 月に 3 泊滞在
Annからの返信 (投稿日 : 2022 年 11 月 28 日)
Thank you for your lovely comments we look forward to seeing you again soon.Kind Regards:- Reception Team

6/10 (普通)

Jean-Pierre

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Wyndham service inn
Car park not indicated told to use service car park. Hot water not available. Room clean and warm nice television and good point to stop on journey.
2022 年 11 月に 1 泊滞在
Annからの返信 (投稿日 : 2022 年 11 月 28 日)
I am sorry you thought there was not alot of parking thank you for your lovely comments we look forward to seeing you again.Kind Regards:- Reception Team

10/10 (非常に良い)

Jaimelynne

家族旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Did it’s job for 1 nights stay
Ann at the front desk was great. There are two hotels, north and south that are five minutes away from each other so be mindful when you enter the address on gps. Room is dated, they allow pets so make sure you are ok with that. For the price this room and when compared to others this room is great. We stayed for one night, hot shower and water pressure was amazing. Beds were average but still decent when you factor price in.
2022 年 11 月に 1 泊滞在
Annからの返信 (投稿日 : 2022 年 11 月 28 日)
Good evening thank you for your lovely comments i will pass these on to the staff. We look forward to seeing you again.Kind Regards:- Reception Team

8/10 (良い)

Jacqueline

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
気になった点 : 清潔度
Disappointed with cleanliness of the shower,showed pic to receptionist ☹️
2022 年 11 月に 1 泊滞在
Days Inn Teamからの返信 (投稿日 : 2022 年 11 月 8 日)
Dear Jacqueline.thank you for your feedback.We do take in consideration all the feedback from our guests in order to help us improving our service.We hope to see you again.Days Inn Team

10/10 (非常に良い)

Anthony

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Surprisingly happy and quite
Receptionist was excellent , very kind and thoughtful.
2022 年 10 月に 1 泊滞在
Days Inn Teamからの返信 (投稿日 : 2022 年 10 月 31 日)
Dear Anthony,thank you for your comments.We hope to see you again.Best wishes,Days Inn team

10/10 (非常に良い)

n

2022 年 10 月に 1 泊滞在
Days Inn Teamからの返信 (投稿日 : 2022 年 10 月 31 日)
Dear n,thank you for your comments.We hope to see you again.Best wishes,Days Inn team

10/10 (非常に良い)

Rossana

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Anne at reception was amazing welcoming and helpful, thank you anne. The place needs a bit of a facelift, but it served its purpose
2022 年 9 月に 1 泊滞在
Annからの返信 (投稿日 : 2022 年 9 月 27 日)
Thank you for your positive comments we hope to see you again soon.Kind Regards:- Reception Team

8/10 (良い)

Jonathan、Kill Devil Hills

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Property was nice and the room was clean. The tub/shower caulk was a little dirty but otherwise clean.
2022 年 9 月に 1 泊滞在
Annからの返信 (投稿日 : 2022 年 9 月 15 日)
Good afternoon thank you for your positive feedback, we look forward to seeing you againKind Regards:- Reception Team

8/10 (良い)

Amanda

2022 年 9 月に 1 泊滞在
Annからの返信 (投稿日 : 2022 年 9 月 20 日)
Good morning, thank you for giving our hotel 8 out of 10 we are really pleased you had a nice stay, and look forward to seeing you again soon.Kind Regards:- Reception Team