We booked to stay at this hotel for 2 nights, we arrived on Friday afternoon and were shown ir room. I had booked a garden room (rooms away from the main building) which I soon realised had been very strategically photographed. The room was big but very dated but we didn’t mind as we would be at a wedding rehearsal that evening and the wedding the next day so little time spent in the room. On initial view I noticed the carpet was really dirty and there was no toilet roll, the member of staff at reception offered a different room in the main house. We said we’d like to see it but it was much smaller with a double bed, so decided to take the other room back but asked for it to be cleaned. When we got back to the garden room we realised how dirty it was. The toilet was disgusting, there were nail clippings in the bathroom and opened bottles of water had been left on the tray in the kitchen. After highlighting this, the receptionist then showed us the room next door. It was cleaner, but the carpet still had not been cleaned so he grabbed the Henry and vacuumed, and again had to replace the water bottles as they had also been left.
I wouldn’t stay here again. The staff were helpful but the place is tired and grubby. I wish I had read the reviews properly before booking.