while the room was very nice looking, upon further inspection many of the cutlery and dishes had water and other stains on them. On top of that, the counters were not wiped properly and wiping them down with a disinfectant wipe left it stained brown. The bed in the unit was also very soft and the couch felt dirty to sit on. A shame since the property and the surrounding areas were beautiful. the lodge had offered to re clean the dishes and tables but at that point we had already wiped and cleaned everything. When we asked for additional toilet paper and paper towels, a cleaner came and tried to intimidate us, telling us that they would clean the room and that hopefully we would be able to change our review. we declined and hope that others are able to learn from our mistake and think twice about staying here.
Aden
2024 年 4 月に 4 泊滞在
10/10 (非常に良い)
Dean
家族旅行
2024 年 5 月 4 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Clean and spacious room
Dean
2024 年 4 月に 3 泊滞在
10/10 (非常に良い)
Marcela
小さなお子様連れの家族旅行
2024 年 5 月 3 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Maravilloso!!! Súper limpio, tranquilo sin duda volveremos.
Marcela
2024 年 4 月に 7 泊滞在
8/10 (良い)
Hana
カップルで旅行
2024 年 4 月 30 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Property is clean and spacious. My only complaint is the floor is slight squeaky in certain parts, and walls are thin (you can hear your upstairs and side neighbours, and people in the hallways).
Hana
2024 年 4 月に 2 泊滞在
10/10 (非常に良い)
Jocelyn
家族旅行
2024 年 4 月 26 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great complex, away from the busy village and beautiful common areas. A bit far if you want to walk everywhere, we drove, but I heard there is a shuttle
Jocelyn
2024 年 4 月に 2 泊滞在
8/10 (良い)
Oj
グループ旅行
2024 年 4 月 19 日
良かった点 : 清潔度、施設のコンディションと設備
I did not like the fact the hot tub was opened but the jets weren't working. This was told to us the day we were checking in. After talking to residency owners it hasn't been operational in over 15years. Some transparency would have been nice. This may have been a deal breaker if I knew before booking. Overall experience is still a 4/5 stars.