6/10 (普通)
宿泊されたお客様
2017 年 11 月 9 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
Apartment may not be available on arrival
Arrived at 2pm could not access the building. The building has no hotel signage this apartment is not part of a hotel but is a private apartment in a residential block. It has no reception desk & no one to greet you with a key so we called the number on our booking details & was told to look for a key in a box on a wall with an access code. The box was empty - The previous guests should have left the key for us there but in stead they had taken the key with them to work & not yet vacated the property. We were given their phone number & arranged to meet the at the apartment when they were back from work at around 6pm. We helped them move out their belongings to speed things along & by 6:30pm we could at last move ourselves in.
We had been given access to another apartment while we waited, however there was little point in us unpacking the car into & making our self at home if we then would have to pack up again to relocate 4hours later to the hounds of love.
宿泊されたお客様
2017 年 10 月に 4 泊滞在