外観

ノボテル ウェリントンの口コミ

4.5 out of 5
ノボテル ウェリントン
133 The Terrace, Wellington

口コミ

8.6

非常に良い

評価 10 - 1000 件の口コミ中 435 件が非常に良い" "
評価 8 - 1000 件の口コミ中 419 件が良い" "
評価 6 - 1000 件の口コミ中 102 件が普通" "
評価 4 - 1000 件の口コミ中 23 件が不満" "
評価 2 - 1000 件の口コミ中 21 件が非常に不満" "

9.0/10

清潔度

9.0/10

スタッフとサービス

8.2/10

設備とサービス

8.4/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 7 月に 2 泊滞在
Amit Paradkar- Front Office Managerからの返信 (投稿日 : 2023 年 8 月 15 日)
Dear Guest,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
ホテルの場所が分かりづらかったですが、サービスは良かったです。
2020 年 1 月に 2 泊滞在
Mitchellからの返信 (投稿日 : 2020 年 2 月 4 日)
Kia Ora, Thank you for your feedback regarding your recent stay at Novotel Wellington. We hope to see you again soon. Warm Regards, Mitchell Sherman Assistant Manager Novotel Wellington

8/10 (良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
フロントのスタッフが皆さん親切且つフレンドリーでした。
2019 年 12 月に 1 泊滞在
mitchellからの返信 (投稿日 : 2020 年 1 月 31 日)
Kia Ora, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Team Novotel

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2019 年 12 月に 2 泊滞在
Mitchellからの返信 (投稿日 : 2020 年 1 月 29 日)
Hi there, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Mitchell Sherman Assistant Manager Novotel Wellington

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
室内も広く清潔で気持ち良く、またメイン通りに近くとても便利でした。
2019 年 11 月に 2 泊滞在
Mitchellからの返信 (投稿日 : 2020 年 1 月 31 日)
Kia Ora, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Team Novotel

10/10 (非常に良い)

宿泊されたお客様

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
ウェリントンの中心部にあり便利。部屋は広く清潔。
2019 年 11 月に 6 泊滞在
Mitchellからの返信 (投稿日 : 2020 年 1 月 31 日)
Kia Ora, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Team Novotel

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
快適でした
ケーブルカー乗り場に行くのに便利な場所にありながらも、比較的静かで快適に過ごせました。目抜き通りへのアクセスが、ホテルのレストランから行く事が出来たのに、それに気づいたのが出発日の朝だったので、チェックインの際にホテルの方からのご案内があれば良かったなと思いました。朝食付きのプランにしましたが、日本のホテルビュッフェを想定していくと、その違いに驚いてしまうかもしれません。 到着時間が早すぎたチェックイン前と、チェックアウト後に空港に行くまでの観光をする際に、大きな荷物を預かってくださったのは、とても助かりました。スタッフの方々はとても親切でした。 ありがとうございました。
2019 年 9 月に 1 泊滞在

10/10 (非常に良い)

Yuki、Kamakura, Japan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
街中のアクセスの良いホテル
店員さんはとても親切で、美味しいお店や仕事の資料印刷など丁寧に対応下さりました。 バスタブ付きで、部屋もとてもきれいでした。 Queens walfも近く、ケーブルカーも徒歩数分でした。 またウェリントンに来る際には泊まりたいホテルです。
2018 年 8 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
庶民の味方☆☆☆☆☆!!
ディナーはホテルで取らないほうがいいと思います。 朝食は和食はないですが、種類も豊富で満足できました。 部屋にバルコニーもあり、眺め良くモーニングコーヒーできます。
2018 年 5 月に 1 泊滞在

8/10 (良い)

issa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice hotel close to the CBD
特にこれといった経験はありません。但しPullmanと同じ系列なので特に悪いところはありませんでした。朝食もプルマンほどの豪華さはありませんが、でも似たような感じなので特に不満はありません。
2017 年 8 月に 1 泊滞在

10/10 (非常に良い)

Fujisawa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2017 年 8 月に 1 泊滞在

6/10 (普通)

リック、Tokyo

街の中にあるホテル
ホテルを出るとにぎやかなお店が有り 買物、喫茶、レステランが有り、大変便利なところに位置しております。 夕食は近くにあるコンチネンタルホテルのレストランにてステーキを食べましたが美味しかったです、

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

8/10 (良い)

Melissa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Handy to Central Wellington, good car parking nextdoor
2024 年 5 月に 1 泊滞在
Leigh Frame- General Managerからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Melissa,Thank you for your review! We're pleased to hear that you found our location convenient and appreciated the nearby car parking facilities. If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. We hope to welcome you back again in the future!Best regards,Leigh FrameGeneral Manager

10/10 (非常に良い)

Balthazar

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Leigh Frame- General Managerからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Balthazar,Thank you for taking the time to leave us a positive rating on Expedia! We're delighted to hear that you had an excellent experience during your stay with us.If you have any additional feedback or if there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful stay in the future.Best regards,Leigh FrameGeneral Manager

6/10 (普通)

Daniel

家族旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス
Very little tea or coffee in room available. Staff did not assist with baggage to room on arrival. Drawer in room shut violently, loudly. Overall, was nothing special to warrant staying again here.
Leigh Frame- General Managerからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Daniel,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. Your comments regarding the availability of tea and coffee in the room, as well as the assistance with baggage and the issue with the drawer, have been duly noted.We strive to provide exceptional service to all our guests, and it's disappointing to learn that we fell short of your expectations on this occasion. Please rest assured that we will address these concerns internally to ensure that they are rectified promptly.We value your patronage and sincerely hope to have the opportunity to welcome you back in the future and provide you with the outstanding experience you deserve.Warm regards,Leigh FrameGeneral Manager

10/10 (非常に良い)

spicy

良かった点 : スタッフとサービス、施設のコンディションと設備
Great stay everyone helpful and friendly apart from housekeeping staff which I said morning to a couple of times and they ignored me rude!!!
2024 年 5 月に 1 泊滞在
Leigh Frame- General Managerからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Guest,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had a great stay overall and that our team members were helpful and friendly.However, we're truly sorry to learn about your experience with our housekeeping staff. Please accept our sincerest apologies for any rudeness you encountered. This is certainly not reflective of the level of service we aim to provide, and we will address this matter with our housekeeping team to ensure it does not happen again.We appreciate your valuable feedback as it helps us improve our service standards. Should you have any further concerns or if there's anything else we can assist you with, please feel free to reach out to us directly.Warm regards,Leigh FrameGeneral Manager

8/10 (良い)

Craig Robert

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Great location in the city. Happy hour was a joke, had to purchase our drinks elsewhere. Room was a good size and tidy for the price. Enjoyed the view of the bay and city from our room. Overall good value and location was a bonus.
2024 年 4 月に 4 泊滞在
Leigh Frame- General Managerからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Craig,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our location convenient and enjoyed the view from your room. However, we apologize for any inconvenience you experienced regarding the happy hour. Your feedback is valuable to us, and we will use it to improve our services.We strive to provide our guests with a memorable experience, and we regret that we fell short of your expectations in this regard. Please rest assured that we will address the issues you mentioned to ensure a more enjoyable stay for our future guests.We appreciate your support and hope to have the opportunity to welcome you back for an improved experience in the future.Regards,Leigh FrameGeneral Manager

2/10 (非常に不満)

Dibya

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Amit Paradkar- Front Office Managerからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Dibya,We're sorry to hear that your experience did not meet your expectations. If you'd like to provide more details about your stay or any specific issues you encountered, please feel free to share them with us. Your feedback is valuable and helps us improve our services for future guests. Alternatively, if you have any concerns you'd like to address directly with our team, please don't hesitate to reach out. We appreciate your feedback and hope to have the opportunity to make it right.RegardsAmit ParadkarFront Office Manager

10/10 (非常に良い)

Erwin

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was great. My only problem was the struggle to find parking for my ute. The parking areas nearby were not big enough for it so i had to park out on the road which wasnt always empty. Other than that it was great!
2024 年 4 月に 3 泊滞在
Amit Paradkar- Front Office Managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Erwin,I'm glad to hear that overall your stay was great! However, I understand that parking can be a concern, especially for larger vehicles like a Ute. It's unfortunate that the nearby parking areas were not suitable for your vehicle, leading to the inconvenience of having to park on the road, which may not always be ideal.We appreciate your feedback about this issue, and we'll certainly take it into consideration as we strive to improve our services and amenities. If you have any other suggestions or if there's anything else we can assist you with, please feel free to let us know. We want to ensure that your future stays with us are as comfortable and hassle-free as possible.Regards,Amit ParadkarFront Office Manager

6/10 (普通)

Barry

グループ旅行
Booked for 3 rooms only 2 rooms reserved showed evidence of confirmation after waiting for some time allocated 3 rooms all on different levels.
2024 年 4 月に 1 泊滞在
Amit Paradkar- Front Office Managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Barry,Thank you for taking the time to share your feedback with us.I'm sorry to hear about the inconvenience with your room reservations. There was a mistake in the booking process that led to only two out of the three rooms being reserved. The issue was from Expedia portal and we have logged a complaint. I understand this must have been really frustrating, especially after waiting and providing evidence of confirmation.It's important to us that our guests have a smooth and hassle-free experience, and I apologize that this was not the case for you. We value your feedback and will take steps to ensure that such errors are avoided in the future.If there's anything specific you'd like us to address or if you have any further concerns, please don't hesitate to let us know. We appreciate your understanding, and we hope to have the opportunity to make it up to you in the future.Warm Regards,Amit ParadkarFront Office Manager

10/10 (非常に良い)

Daniel

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Only the one small elevator operating was a problem when trying to access with bags, was never enough room particularly when you were situated on the middle floors when you were never first to get on.
2024 年 4 月に 1 泊滞在
Amit Paradkar- Front Office Managerからの返信 (投稿日 : 2024 年 4 月 23 日)
Dear Daniel,Thank you for taking the time to share your feedback with us. We appreciate your comments regarding the elevator operation during your stay.We apologize for any inconvenience caused by the limited availability of the elevator, especially during peak times when guests were trying to access with bags. Your feedback is valuable to us, and we will review our procedures to see where improvements can be made to alleviate congestion and ensure a smoother experience for our guests.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more seamless stay in the future.Warm regards,Amit ParadkarFOM

10/10 (非常に良い)

Aina

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff is excellent! The property is very cozy.
2024 年 3 月に 4 泊滞在
Amit Paradkar- Front Office Managerからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Aina,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Regards,Amit ParadkarFOM

8/10 (良い)

Robert

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Amit Paradkar- Front Office Managerからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Robert,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Regards,Amit ParadkarFOM

10/10 (非常に良い)

Iverson

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I like the area and room are clean and tidy
2024 年 2 月に 1 泊滞在
Amit Paradkar- Front Office Managerからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Iverson,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Regards,Amit Paradkar

8/10 (良い)

Ken

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Quick elevator ride down to Lampton Quay and a quick walk to the waterfront. Close to the cable car and botanical garden . Also a short walking distance to the national museum.
2024 年 2 月に 3 泊滞在
Amit Paradkar- Front Office Managerからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Ken,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Regards,Amit ParadkarFOM

10/10 (非常に良い)

Jennifer

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Luxurious room.
It was a last minute booking and I was very impressed with the room. I booked it because I thought the carpark was also included, but it wasn’t. Parking was $25 per day next door. The room included everything and was quite luxurious. Loved the pretty towel design. It was closed to town and where I needed to be to drop my daughter off to Halls.
The towel design was a very nice touch.
2024 年 2 月に 1 泊滞在
Amit Paradkar- Front Office Managerからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Jennifer,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Regards,Amit ParadkarFront Office Manager

6/10 (普通)

Kieran

2024 年 2 月に 1 泊滞在
Amit Paradkar- Front Office Managerからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Kieran,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Regards,Amit ParadkarFOM

8/10 (良い)

Amanda、Burwood

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good place to stay
2024 年 2 月に 1 泊滞在
Amit Paradkar- Front Office Managerからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Amanda,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Regards,Amit Paradkar

10/10 (非常に良い)

peter

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Had a small leak in initial room, were quickly upgraded and shouted a few drinks from the mini bar. Staff were great especially bar staff.
2024 年 2 月に 1 泊滞在
Amit Paradkar- Front Office Managerからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Peter,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 (良い)

Amélie

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Hôtel très bien situé et personnel fort sympathique à l’accueil. Malheureusement, pas de buanderie, contrairement à ce qui est indiqué sur la fiche Expédia. Il faut plutôt aller faire son lavage à l’hôtel Ibis à quelques coins de rue de là, ce qui est peu pratique.
2024 年 2 月に 3 泊滞在

6/10 (普通)

Michael

2024 年 1 月に 1 泊滞在
Amit Paradkar- Front Office Managerからの返信 (投稿日 : 2024 年 2 月 1 日)
Dear Michael,We very much appreciate your rating regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your rating with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington

10/10 (非常に良い)

Jeremy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Thoroughly enjoyed our stay. Amazing facilities and exceptional staff throughout!
2024 年 1 月に 1 泊滞在
Amit Paradkar- Front Office Managerからの返信 (投稿日 : 2024 年 2 月 1 日)
Dear Jeremy,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington

10/10 (非常に良い)

RongXin

良かった点 : 設備とサービス
2024 年 1 月に 2 泊滞在
Amit Paradkar- Front Office Managerからの返信 (投稿日 : 2024 年 2 月 1 日)
Dear RongXin,We very much appreciate your rating regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your rating with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington

10/10 (非常に良い)

Doug

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Amit Paradkar- Front Office Managerからの返信 (投稿日 : 2024 年 2 月 1 日)
Dear Doug,We very much appreciate your rating regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your rating with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington

8/10 (良い)

Barry

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Loved being in Wellington it is a beautiful city
2024 年 1 月に 1 泊滞在
Amit Paradkar- Front Office Managerからの返信 (投稿日 : 2024 年 2 月 1 日)
Dear Barry,We very much appreciate your rating regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your rating with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington

8/10 (良い)

Hilary

2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Robert

良かった点 : 清潔度、スタッフとサービス
Amit Paradkar- Front Office Managerからの返信 (投稿日 : 2024 年 2 月 1 日)
Dear Robert,We very much appreciate your rating regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your rating with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington

10/10 (非常に良い)

Vivienne

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Amit Paradkar- Front Office Managerからの返信 (投稿日 : 2024 年 2 月 1 日)
Dear Vivienne,We very much appreciate your rating regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your rating with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington

10/10 (非常に良い)

Caroline

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 2 泊滞在
Amit Paradkar- Front Office Managerからの返信 (投稿日 : 2024 年 2 月 1 日)
Dear Caroline,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington

10/10 (非常に良い)

Grayson

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
.
2024 年 1 月に 3 泊滞在
Amit Paradkar- Front Office Managerからの返信 (投稿日 : 2024 年 2 月 1 日)
Dear Grayson,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington

8/10 (良い)

Angela

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The valet parking was disappointing so we used the parking building next door, which had very limited parking in incredibly tight positions. The lift to Lampton Quay stopped at 7pm every night so we were told to use the neighbouring Hotei's lift which didn't have the same restrictions.
2024 年 1 月に 2 泊滞在
Amit Paradkar- Front Office Managerからの返信 (投稿日 : 2024 年 2 月 1 日)
Dear Angela,We very much appreciate your rating regarding your stay at the Novotel Wellington. Thank you for sharing your experience with the parking and lift situation at the hotel. It's unfortunate to hear that the valet parking was disappointing, leading you to opt for the nearby parking building with tight spaces. Additionally, the restricted hours of the lift to Lambton Quay and the alternative provided by the neighboring hotel are important details to note.Your feedback provides valuable insights into potential challenges that guests might face with parking and accessibility, and it's something the hotel management may want to address for future guests. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington

8/10 (良い)

Mei Inn

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 4 泊滞在
Amit Paradkar- Front Office Managerからの返信 (投稿日 : 2024 年 2 月 1 日)
Dear Mei Inn,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington

10/10 (非常に良い)

Micky、PLANO

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very central and conveniently located.
2023 年 12 月に 1 泊滞在
Amit Paradkar- Front Office Managerからの返信 (投稿日 : 2024 年 1 月 4 日)
Dear Micky,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington

8/10 (良い)

Marama

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great stay thanks
2023 年 12 月に 1 泊滞在
Amit Paradkar- Front Office Managerからの返信 (投稿日 : 2024 年 1 月 4 日)
Dear Marama,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington

8/10 (良い)

Andrew

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff very friendly, relaxed and helpful. One suggestion is to upgrade TV system so apps such as Netflix are available.
2023 年 12 月に 1 泊滞在
Amit Paradkar- Front Office Managerからの返信 (投稿日 : 2024 年 1 月 4 日)
Dear Andrew,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington

10/10 (非常に良い)

Peter

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 4 泊滞在
Amit Paradkar- Front Office Managerからの返信 (投稿日 : 2024 年 1 月 4 日)
Dear Peter,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington

10/10 (非常に良い)

nayan

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Convenient, clean hotel. Easy access to lambton quay and a quick walk to the water front!
2023 年 12 月に 4 泊滞在
Amit Paradkar- Front Office Managerからの返信 (投稿日 : 2024 年 1 月 4 日)
Dear Nayan,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington

6/10 (普通)

CHARLES MUNSON、Kawasaki

出張
Nice clean room, decent buffet breakfast. Basics like water was $10 a bottle, beer even more than that. Gym is MUCH smaller than it looks in picture. Unlike most hotels was unable to help with simple requests like voltage converter. Decent hotel as a part of a cheap package deal through Expedia but would not seek out this property on my own.
2023 年 12 月に 5 泊滞在
Amit Paradkar- Front Office Managerからの返信 (投稿日 : 2024 年 1 月 4 日)
Dear Charles,Thank you for taking the time to tell us about your experience at the Novotel Wellington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington

8/10 (良い)

David、DAIRY FLAT

2023 年 12 月に 1 泊滞在
Amit Paradkar- Front Office Managerからの返信 (投稿日 : 2024 年 1 月 4 日)
Dear David,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington