4/10 (不満)
Monika
小さなお子様連れの家族旅行
2024 年 8 月 2 日
良かった点 : 設備とサービス
気になった点 : 清潔度、施設のコンディションと設備
We got to the cabin and inside waiting for us were 2 huge dead cockroaches and 2 medium size live ones running all over the kitchen. The place had poor lighting and everything was dusty with cobwebs hanging off the ceilings. The floor was very dirty, especially under the beds. There was no disclaimer that there will be No Internet Service. We had a person come over in the morning to fix it and he only restarted the modem. Said the trees were blocking the signal. Internet worked ok for 1 hour after my husband used his phone as a hotspot and then again no service. Kids could not watch cartoons. We could not watch Netflix. Someone was supposed to come to spray the insects but noone ever did. Last day there I even stepped on a live scorpion in the kitchen by the sink. The sleeping situation was not any better. You could hear every little noise coming from upstairs and there were huge cracks in the floorboards so you can see all the light coming through. On top of that one of the plastic chairs outside around the fireplace was broken. We found out the hard way after my child who is special needs almost fell out. The firewood left outside for the fire was also rotten and soaked wet and we had to use our own money to purchase dry firewood. Overall not worth almost $1000 we paid for this place for only 3 nights. We left very disappointed.
Monika
2024 年 7 月に 3 泊滞在