2/10 (非常に不満)
Kevin
家族旅行
2024 年 5 月 5 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We lost our hotel room at another facility and chose to tough it out here for one night. This motel was in our price range, so we booked it sight unseen on Expedia. This was a mistake!
Waited in the lobby for a receptionist to check in and that musty smell/odor was strong. Went to the room and found it was nothing like advertised. Our room decor was an aged navaho theme and nasty bathroom ceiling tiles covered in poisonous mildew from water leaks above. If I could include photos, I would. My family will not stay here again due to safety concerns (folks coming in and out all hours of the night). I will be formally requesting a refund of $68.02 and consider it a lesson learned.