The staff were so very kind and helpful especially as I couldnt manage the stairs very well. They went out of their way to assist me in organising carrying my bag and carrying some dinner up to the little tea room where I was able to eat and not have to transverse the stairs too many times. The bedroom was comfotable, the bed beautifully made, electric blanket which made the bed extra cosy...lovely fires in the sitting room and dining room. All very cosy. Everyone so friendly. Would stay there again. Thank you them all.