2/10 (非常に不満)
Arita
2024 年 5 月 27 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I had to wait over 3 hrs for my room, whiles other that came after us got theirs
Me my husband and my 3 children, it took us over 3 hrs to get our room, … I came all the way from New York to have a good weekend and ended up suffer and fatigue waiting, plus the pool is dirty the water was filthy, the elevator is not clean at all. The parking lot is full. I had to go across the street to park my car. The balcony is not clean at all. The chairs on the balcony is full with sea sand, like it was never wiped. The beddings and bellows smells so terrible. It was never changed.
Wish this have a negative -0 to rate.
Arita
2024 年 5 月に 1 泊滞在