We are delighted that you enjoyed your stay at our hotel and we thank you very much for giving us this excellent feedback.

Dear valued guest, Thank you for taking you time for a feedback! It is good to see, that you liked our hotel. We are sorry, that we could not completely satisfy you with the cleanliness of the room. Please apologize. We will discuss that with our team. Thank you for staying with hotel IMLAUER Wien! Best regards, Elisabeth Schabhütl Frontoffice Manager

We thank you very much for giving us this fantastic feedback on your stay at our hotel IMLAUER Vienna.

We are delighted that you were very satisfied with our hotel and we thank you for your amazing feedback.

Dear valued guest, It is wonderful to hear that you liked the location of our hotel very much. It is indeed only a 15 minutes’ walk to the city center and there are two subway lines nearby our hotel, which bring you there even faster. We are sorry that there was some confusion about the hotel entrance. There are two entrances, of which one is a barrier-free entrance without steps. We are very happy that you stayed with us and we thank you for your fantastic feedback. I hope that you will visit our hotel IMLAUER Vienna again in the future. With best regards, Gerald Wlcek – General Manager Hotel IMLAUER & Nestroy Vienna

Dear valued guest, We are sorry to see that you were not satisfied with your stay at our hotel. Please apologize. It would be helpful for us to know, what you did not like or what you missed. Thus, we could make according improvements. We thank you very much for staying at our hotel and for giving us your feedback. With best regards, Gerald Wlcek – General Manager Hotel IMLAUER & Nestroy Vienna

Dear valued guest, We are very happy that our staff could assist you well during your stay in Vienna. We are very sorry that you had lost your passport on the train and that you had such troubles. It is therefore very good to hear that everything worked out perfectly regarding your stay in our hotel. We thank you very much for your fantastic feedback and your great satisfaction with our hotel IMLAUER Vienna. It has been very nice to have you with us and we hope that you will visit Vienna and our hotel again in the future. With best regards, Gerald Wlcek – General Manager Hotel IMLAUER & Nestroy Vienna

Dear valued guest, We thank you very much for your visit and for your feedback. It is good to hear that you felt very well assisted by our staff. We are sorry that we could otherwise not fully convince you of the very good quality of our hotel. It has been very nice to have you with us and we hope that you will visit our hotel again in the future. With best regards, Gerald Wlcek – General Manager Hotel IMLAUER & Nestroy Vienna

Dear Ma, It is wonderful to hear that you enjoyed your stay at our hotel IMLAUER Vienna very much. Thank you for your fantastic feedback and your satisfaction with the location of our hotel. We are delighted that everything worked out wonderfully and we would be happy to see you again someday at our hotel. Thank you for taking the time to give us your excellent feedback. With best regards, Gerald Wlcek – General Manager Hotel IMLAUER & Nestroy Vienna

We are delighted that you chose our hotel IMLAUER Vienna for your stay and that you were greatly satisfied with it.

Dear Rishu, We are very sorry that you were not satisfied with the curtains and the sink in the first room. Please apologize. We are glad that we could immediately provide you with another room. We sincerely apologue about the breakfast. Unfortunately, it was not in our system and we are very sorry for the inconveniences. When you showed us your reservation, we immediately changed the data. We are very happy to welcome VIP members of Expedia and we have several benefits, including late check-out and early check-in as well as other features. It is part of our check-in procedure to give all information of available benefits and we will ask our staff not to forget them. We thank you very much for your visit and for your feedback. We are very sorry that you were not satisfied with your stay. Your feedback is very important to us and helps us to improve the quality of our hotel further. With best regards, Gerald Wlcek – General Manager Hotel IMLAUER & Nestroy Vienna

Dear valued guest, We have renovated many of our rooms over the last four years and we are glad that you liked them very much. Thank you for your satisfaction with our breakfast buffet. It has been very nice to have you as our guest and we are happy that you had a pleasant stay. It would be very nice to see you again at our hotel IMLAUER Vienna. Thank you very much for your amazing feedback. With best regards, Gerald Wlcek – General Manager Hotel IMLAUER & Nestroy Vienna

Dear valued guest, We thank you very much for your great satisfaction with our hotel and for your fantastic feedback. We are delighted that you liked the comfort and the cleanliness of the room. Since war are certified with the “Austrian Eco-Label”, we take different measures for the protection of the environment and for sustainability. One of these measures is that we no longer provide the small toiletries as they produce enormous amounts of waste. We now have eco-friendly and refillable bottles of soap and of body soap / shampoo. For all other toiletries, please refer to our reception desk. It has bene very nice to have you as our guest and we thank you for your wonderful review. We would be delighted if you would stay at our hotel IMLAUER Vienna again on another occasion. With best regards, Gerald Wlcek – General Manager Hotel IMLAUER & Nestroy Vienna

Dear Sa, We are delighted that you liked the size of the room very much and enjoyed the near distance to two subway lines. This makes moving around in Vienna very easy and comfortable. We are also glad that you liked our breakfast buffet. We will think about your suggestion for a day-to-day change in some products. Thank you very much for your visit and for your excellent feedback. It would be nice to see you again someday. With best regards, Gerald Wlcek – General Manager Hotel IMLAUER & Nestroy Vienna

We are happy about your satisfaction with our hotel and about your very good feedback.

Dear valued guest, We are delighted that you stayed at our hotel and we thank you very much for your excellent review. It is nice to hear that you liked the claenliness in our hotel as well as the friendliness of our staff. We have three different types of breakfast: an extensive breakfast buffet and two smaller options, which are served to the room. At the buffet you have a great choice of breads, sausages and cold meat, vegetables, sweet and sour toppings, ham and eggs, salmon, cereals and yoghurts, fresh fruits and fruit salad, cakes and sweet pastries, juices and more. It would be interesting for us to know, which products you missed or would have wished for. It has been very nice to have you as our guest and we hope that you will stay at our hotel again in the future. With kind regards, Gerald Wlcek – General Manager Hotel IMLAUER & Nestroy Vienna

We are very happy that you stayed with us and we thank you for your amazing feedback.

Dear valued guest, It is good to see that you were very satisfied with your stay at our hotel. We are delighted that you enjoyed your time here and we thank you for your excellent feedback. Please visit our hotel again whenever you have the chance to come back to Vienna. With best regards, Gerald Wlcek – General Manager Hotel IMLAUER & Nestroy Vienna

Dear valued guest, It has been a pleasure to have you with us and we are delighted that you enjoyed your stay greatly. Thank you for your fantastic feedback and your satisfaction with the quietness of the location and its easy distance to public transport. We are glad to hear that you liked the friendliness of our staff as well as the cleanliness in our hotel. We are sorry that the drain in the shower did not work properly on the first day. It is excellent to hear that you would like to visit our hotel again. Thank you very much for this amazing feedback. We will look forward to welcome you back at the IMLAUER Vienna. With best regards, Gerald Wlcek – General Manager Hotel IMLAUER & Nestroy Vienna

Dear valued guest, Thank you very much for staying at our hotel and for giving us this very good feedback. We are happy to see that you enjoyed your stay and found everything very agreeable. Please visit us again whenever you have the chance to come back to Vienna. With best regards, Gerald Wlcek – General Manager Hotel IMLAUER & Nestroy Vienna

Dear valued guest, It is very good to hear that you liked our hotel and enjoyed the easy access to public transport. There are indeed two subway lines nearby our hotel, each only a 3 minutes’ walk away. They bring you to any point in the city very easily and comfortably. We do not have a restaurant in our hotel, as there are so many restaurants in the area. We have a bar, where you can get snacks like pizza, salad or goulash soup. Our staff is always happy to give you recommendations and directions to restaurants in the area. We thank you very much for your visit and for your excellent feedback. It would be very nice to see you again someday at our hotel IMLAUER Vienna. With best regards, Gerald Wlcek – General Manager Hotel IMLAUER & Nestroy Vienna

Dear Leslie,It is excellent to hear that you were very satisfied with the quality and extensiveness of our breakfast buffet and enjoyed the comfort of the room very much. We are delighted that you stayed at our Hotel IMLAUER Vienna, and we hope that you will do so again in the future. Thank you very much for this awesome review. With kind regards,Gerald Wlcek – General ManagerHotel IMLAUER Vienna

Dear Qing,We are very happy that you had such a pleasant stay at our hotel and especially appreciated our breakfast buffet. Thank you very much for your kind words and your fantastic review. Please stay again at our Hotel IMLAUER whenever you have the chance to come back to Vienna. With kind regards,Gerald Wlcek – General ManagerHotel IMLAUER Vienna

Dear Marie-José,Wonderful that you were very satisfied with our hotel and appreciated the comfort of the room. Thank you very much for choosing our Hotel IMLAUER Vienna for your stay and giving us this awesome review. It would be very nice if you considered our hotel again for your next visit to Vienna. With kind regards,Gerald Wlcek – General ManagerHotel IMLAUER Vienna

Lieber Herr Markus,vielen herzlichen Dank für Ihre netten Worte und Ihre sehr gute Bewertung. Wir freuen uns, dass Sie mit dem freundlichen Service unserer Mitarbeiter*innen, der Lage unseres Hotels und dem Zimmer sehr zufrieden waren. Es wäre wunderbar, wenn wir Sie wieder einmal in unserem Hotel willkommen heißen dürfen. Mit herzlichen Grüßen,Gerald Wlcek – General ManagerHotel IMLAUER Wien

Dear Simone,Thank you very much for choosing our Hotel IMLAUER Vienna for your stay and giving us this amazing rating. We are very happy that you had such a pleasant time, and we hope that you will stay again at our hotel whenever you have the chance to come back to Vienna. With kind regards,Gerald Wlcek – General ManagerHotel IMLAUER Vienna

Dear Lisette,It is nice to hear that you liked the service of our staff and appreciated the cleanliness of our hotel. Thank you for your suggestion regarding a social room. However, most of our guests are out in the city for sightseeing or business the whole day, but we will keep your feedback in mind.It has been very nice to have you as our guest, and we thank you for your very good review. We would be delighted to welcome you back for another stay at our hotel. With kind regards,Gerald Wlcek – General ManagerHotel IMLAUER Vienna

Dear Sarah,We are very sorry that the room was too warm for your comfort and that cigarette smoke came in when you opened the window. It is the time of the year when it is still quite cold during the night but with rising temperatures during the day, which is a bit tricky for the setting of our heating system. Please accept our sincere apologies for the inconvenience.Thank you very much for being our guests and giving us your feedback. We regret that your stay was not fully satisfactory. With kind regards,Gerald Wlcek – General Manager

Dear valued guest,Thank you so much for this amazing rating of your stay at our hotel. We are very happy that everything worked out perfectly and that you had a pleasant time. It would be very nice if you considered our Hotel IMLAUER also for your next visit to Vienna.With kind regards,Gerald Wlcek – General ManagerHotel IMLAUER & Nestroy Vienna

Dear Suzanne,It is nice to hear that you enjoyed the convenient location of our hotel and were very satisfied with the cleanliness and quietness. We are delighted that you stayed at our hotel, and we hope that you will do so again on your next visit to Vienna. Thank you very much for taking the time to give us a very good review. With kind regards,Gerald Wlcek – General ManagerHotel IMLAUER & Nestroy Vienna

Liebe Frau Erika,schön, dass Sie einen angenehmen Aufenthalt bei uns hatten und uns eine sehr gute Bewertung gegeben haben. Vielen herzlichen Dank! Wir würden uns sehr freuen, wenn Sie wieder einmal in unserem Hotel übernachten würden. Mit herzlichen Grüßen,Gerald Wlcek – General ManagerHotel IMLAUER Wien

Dear Davide,We are delighted that you had a nice stay at our hotel, and we thank you very much for your good review. It has been very nice to have you as our guest, and we hope that you will come back on your next visit to Vienna. With kind regards,Gerald Wlcek – General ManagerHotel IMLAUER & Nestroy Vienna

Dear Gustavo,It is a huge compliment for us that you were greatly satisfied with your stay and can recommend our hotel to other guests. Thank you very much for coming to our Hotel IMLAUER and giving us this awesome review. We hope that you will remember our hotel whenever you decide to come back to Vienna. With kind regards,Gerald Wlcek – General ManagerHotel IMLAUER & Nestroy Vienna

Dear Yehiav,You contacted Expedia because you wanted to cancel your reservation due to current events. Consequently, we wrote you an email to your Expedia account to discuss possible solutions, but you never gave us an answer. It is a shame that we now receive this very bad review from you, although we were positive about helping. You never stayed at our hotel, and you never took our help, so your bad review is not understandable to us. With kind regards,Gerald Wlcek – General ManagerHotel IMLAUER & Nestroy Vienna

Dear Robert,What an awesome review you have given us here. It is wonderful to hear that you greatly enjoyed your stay at our hotel and were very satisfied with our staff, room, cleanliness, and breakfast buffet. We are very sorry that you had some trouble finding the driver for the transfer from the airport. We will pass this on to the transfer company. It has been very nice to have you as our guests, and we are very happy that you can recommend our hotel to other guests. Thank you so much for sharing your excellent experience with us. We hope to welcome you back for another stay at our Hotel IMLAUER. With kind regards,Gerald Wlcek – General ManagerHotel IMLAUER & Nestroy Vienna

Lieber Herr Maxim,schön, dass Ihnen unser Hotel sehr gut gefallen hat und dass Sie einen angenehmen Aufenthalt bei uns hatten. Es tut uns sehr leid, dass das WLAN nicht gut funktioniert hat. Unser Techniker wird sich das sofort ansehen. Vielen herzlichen Dank für Ihren Aufenthalt und für Ihre sehr gute Bewertung. Es wäre toll, wenn Sie wieder einmal unser Hotel für einen Besuch in Wien wählen würden. Mit herzlichen Grüßen,Gerald Wlcek – General ManagerHotel IMLAUER & Nestroy Wien

Lieber Herr Arno,wir freuen uns sehr, dass alles bestens gepasst hat und Sie einen angenehmen Aufenthalt bei uns hatten. Schön, dass Ihnen die Lage unseres Hotels sowie die Sauberkeit und Ruhe sehr gut gefallen haben. Vielen herzlichen Dank, dass Sie unsere Gäste waren und uns eine hervorragende Bewertung gegeben haben. Ich hoffe, dass wir Sie wieder einmal in unserem Hotel IMLAUER willkommen heißen dürfen. Mit herzlichen Grüßen,Gerald Wlcek – General ManagerHotel IMLAUER & Nestroy Wien

Dear John,We are very happy that you had a good stay at our hotel and found everything quite satisfactory. Thank you very much for your visit and your kind review. We would be delighted to welcome you back on your next visit to Vienna. With kind regards,Gerald Wlcek – General ManagerHotel IMLAUER & Nestroy Vienna

Dear Tomi,It is nice to hear that you appreciated the friendly service of our staff, the cleanliness of our hotel, and the convenient location in near walking distance to the city center. Thank you very much for choosing our hotel for your stay and giving us a very good review. We would be delighted to welcome you back on another occasion. With kind regards,Gerald Wlcek – General ManagerHotel IMLAUER & Nestroy Vienna

Dear Ali,We are delighted that you liked the cleanliness and quietness of our hotel. Indeed, we do not have irons in the rooms, but we have an ironing room, which every guest can use if he/she has to iron clothes. We are very sorry that you were not fully satisfied with the elevator in our hotel. It is regularly checked and certified as requested by Austrian law and complies with all modern safety regulations. Thank you very much for your visit and for your fantastic review. We would be very happy if you returned to our hotel on your next visit to Vienna. With kind regards,Gerald Wlcek – General ManagerHotel IMLAUER & Nestroy Vienna

Dear Jorn,Thank you so much for your fantastic rating of your stay at our Hotel IMLAUER. We are delighted that you were greatly satisfied with everything and enjoyed your time with us. Please visit us again whenever you return to Vienna in the future. With kind regards,Gerald Wlcek – General ManagerHotel IMLAUER & Nestroy Vienna

Dear Daniel,It is excellent to see that you had such a pleasant stay at our hotel and found everything to your utmost satisfaction. Thank you very much for coming to our Hotel IMLAUER and giving us this awesome review. We hope that you will consider our hotel again for your next stay in Vienna. With kind regards,Gerald Wlcek – General ManagerHotel IMLAUER & Nestroy Vienna

Dear Caroline,We are very happy that you stayed at our Hotel IMLAUER and gave us this fantastic rating. Thank you very much. It is wonderful to see that everything was very satisfying, and it would be a pleasure to welcome you back at our hotel on your next visit to Vienna.With kind regards,Gerald Wlcek – General ManagerHotel IMLAUER & Nestroy Vienna

Dear Gordon,It is wonderful to see that you had a most pleasant stay at our hotel and appreciated the convenient location and the service of our staff. Thank you very much for sharing your excellent experience with us and recommending our hotel to other guests. This is a huge compliment for us. We hope that we may welcome you back at our Hotel IMLAUER whenever you have the chance to return to Vienna. With kind regards,Gerald Wlcek – General ManagerHotel IMLAUER & Nestroy Vienna

Liebe Frau Sandra,wunderbar, dass Sie mit Ihrem Aufenthalt in unserem Hotel sehr zufrieden waren und dass Ihnen das Zimmer besonders gut gefallen hat. Vielen herzlichen Dank, dass Sie unsere Gäste waren und sich die Zeit für eine ausgezeichnete Bewertung genommen haben. Wir würden uns sehr freuen, wenn Sie wieder einmal in unserm Hotel IMLAUER übernachten würden. Mit herzlichen Grüßen,Gerald Wlcek – General ManagerHotel IMLAUER & Nestroy Wien

Dear Sherrie,It has been very nice to have you as our guest, and we are delighted that you appreciated the friendly service of our staff. We are very happy that you also enjoyed a visit to our bar. Thank you very much for choosing our Hotel IMLAUER for your stay and for taking the time to write this amazing review. We hope that we may welcome you back on another occasion. With kind regards,Gerald Wlcek – General ManagerHotel IMLAUER & Nestroy Vienna

Dear Jeana,Excellent how much you enjoyed your stay at our hotel and found everything very satisfying. Thank you very much for your visit and for your fantastic review. Please stay again at our Hotel IMLAUER whenever you return to Vienna in the future. With kind regards,Gerald Wlcek – General ManagerHotel IMLAUER & Nestroy Vienna

Dear Anil,We are sorry to see that you were not fully satisfied with your stay at our hotel. Please apologize. It would help us to know what you did not like or what went wrong. Thus, we could make improvements accordingly. Thank you very much for your visit and for your feedback. With kind regards,Gerald Wlcek – General ManagerHotel IMLAUER & Nestroy Vienna

Liebe Frau Julia,es ist toll zu sehen, dass Sie mit Ihrem Aufenthalt in unserem Hotel sehr zufrieden waren. Vielen herzlichen Dank für Ihren Besuch und für Ihre hervorragende Bewertung. Wir würden uns sehr freuen, wenn Sie wieder einmal in unserem Hotel übernachten würden. Mit herzlichen Grüßen,Gerald Wlcek – General ManagerHotel IMLAUER & Nestroy Wien