Dear guest Manabu, thank you very much for your kind words. We are delighted that you enjoyed your stay with us. Your appreciation means a lot to us. We look forward to welcoming you back in the future. Kindest regardsSebastian SiegfriedGeneral ManagerAustria Trend Parkhotel Schönbrunn

Dear guest Kei,Thank you very much for your stay. It is an honor that you chose our hotel to visit Schönbrunn Palace. It seems that you noticed the early closing of the nearby restaurants. Your kind words about the plentiful breakfast, especially the pancakes, make us very happy. We value your opinion. We look forward to welcoming you again.With kind regards,Sebastian SiegfriedAustria Trend Parkhotel Schönbrunn

Dear guest,we are pleased to welcome you in our Austria Trend Parkhotel Schönbrunn and for for taking the time to rate your impressions.We are upfront with fair comments, positive as well as negative. Every single feedback is very important for us, because it helps us further to improve our product and services. As we always strive to continually improve our offerings and services, we would like to ask politely if you could tell us the some details and special situations of your stay – we appreciate it!If you are planning your next trip to our exciting city, we would be delighted to be your host again.Kindest regardsBarbara Hahn, Guest Relation - for the Austria Trend Parkhotel Schönbrunn Team

Dear guestfirst of all we would like to thank you for staying in our hotel and sending us your valuable feedback.Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. On behalf of the entire team at Austria Trend Parkhotel Schönbrunn, we sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations.As a valued guest thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to Vienna!Kindest regardsBarbara Hahn, Guest Relation - for the Austria Trend Parkhotel Schönbrunn Team

Dear guest,we are pleased to welcome you as our valued guest in our Austria Trend Parkhotel Schönbrunn!Thank you for your positive rating – we appreciate your feedback!It would be a great pleasure for us to welcome you as our guest again.Kindest regardsBarbara Hahn, Guest Relation - for the Austria Trend Parkhotel Schönbrunn Team

Dear guest, we are pleased to welcome you as our valued guest in our Austria Trend Parkhotel Schönbrunn! Thank you for your absolute positive rating – we appreciate your feedback! It would be a great pleasure for us to welcome you as our guest again. Kindest regards Barbara Hahn, Guest Relation & the Austria Trend Parkhotel Schönbrunn Team

Dear Guest, we are pleased to welcome you as our esteemed guest at the Austria Trend Parkhotel Schönbrunn and that you took the time to share your impressions with us. As we always strive to continually improve our offerings and services, we would like to ask politely if you could tell us the details of your stay. Only with your help, we get the possibility to make positive changes. Your feedback is highly appreciated! Thank you very much for your help and we wish you a successful day! Kindest regards, Barbara Hahn, Guest Relation & the Austria Trend Parkhotel Schönbrunn Team

Dear guest, we would like to thank you for taking the time to give us an online feedback. We appreciate even more, that it is such a positive one. We are happy to hear, that you had a great stay in our hotel and hopefully also in Vienna. We are looking forward to welcome you again! Kindest regards Barbara Hahn, Guest Relation & the Austria Trend Parkhotel Schönbrunn Team

Dear guest, we are pleased to welcome you as our valued guest in our Austria Trend Parkhotel Schönbrunn! Thank you for your positive rating – we appreciate your feedback! It would be a great pleasure for us to welcome you as our guest again. Kindest regards Barbara Hahn, Guest Relation & the Austria Trend Parkhotel Schönbrunn Team

Dear guest, first of all, we would like to thank you for staying in our Austria Trend Parkhotel Schönbrunn and for taking the time to rate your impressions. We are upfront with fair comments, positive as well as negative. As we always try to deliver exceptional services to our guests and make every stay a memorable one, we are very glad to read, that you had a pleasant time in our hotel. If you are planning your next trip to your exciting city, we would be delighted to be your host again. Kindest regards Barbara Hahn, Guest Relation & the Austria Trend Parkhotel Schönbrunn Team

Dear guest, we are pleased to welcome you in our Austria Trend Parkhotel Schönbrunn and for taking the time to rate your impressions. We are upfront with fair comments, positive as well as negative. Every single feedback is very important for us, because it helps us further to improve our product and services. We are thankful for your comments – we highly appreciate it! If you are planning your next trip to our exciting city, we would be delighted to be your host again. Kindest regards Barbara Hahn, Guest Relation & the Austria Trend Parkhotel Schönbrunn Team

Dear guest, we are pleased to welcome you in our Austria Trend Parkhotel Schönbrunn and for taking the time to rate your impressions. We are upfront with fair comments, positive as well as negative. Every single feedback is very important for us, because it helps us further to improve our product and services. We are thankful for your comments – we highly appreciate it! If you are planning your next trip to our exciting city, we would be delighted to be your host again. Kindest regards Barbara Hahn, Guest Relation & the Austria Trend Parkhotel Schönbrunn Team

Dear guest Hidenori, we are pleased to welcome you as our valued guest in our Austria Trend Parkhotel Schönbrunn! Thank you for your absolute positive rating – we appreciate your feedback! It would be a great pleasure for us to welcome you as our guest again. Kindest regards Barbara Hahn, Guest Relation & the Austria Trend Parkhotel Schönbrunn Team

Dear Hidehiko, we would like to thank you for taking the time to give us an online feedback. We appreciate even more, that it is such a positive one. We are happy to hear, that you had a great stay in our hotel and hopefully also in Vienna. We are looking forward to welcome you again! Kindest regards Barbara Hahn, Guest Relation & the Austria Trend Parkhotel Schönbrunn Team

Dear guest, first of all we would like to thank you for staying in our hotel and sending us your valuable feedback. Even if your experiences with us have not been as expected, it helps us further improve our product and services. We really have to apologize for our unfriendly staff. Please be sure, that this does not compare with our high quality standards. We took your valuable comments as an opportunity to discuss these internally and make possible improvements.. Once more, we would like to thank you for your constructive comments. We wish you all the best and remain, Barbara Hahn, Guest Relation & the Austria Trend Parkhotel Schönbrunn Team

Dear guest, we are pleased to welcome you as our valued guest in our Austria Trend Parkhotel Schönbrunn! Thank you for your positive rating – we appreciate your feedback! It would be a great pleasure for us to welcome you as our guest again. Kindest regards Barbara Hahn, Guest Relation & the Austria Trend Parkhotel Schönbrunn Team

Dear guest, we are pleased to welcome you as our valued guest in our Austria Trend Parkhotel Schönbrunn! Thank you for your absolute positive rating – we appreciate your feedback! It would be a great pleasure for us to welcome you as our guest again. Kindest regards Barbara Hahn, Guest Relation & the Austria Trend Parkhotel Schönbrunn Team

Dear guest, first of all, we would like to thank you for staying in our Austria Trend Parkhotel Schönbrunn and for taking the time to rate your impressions. We are upfront with fair comments, positive as well as negative. As we always try to deliver exceptional services to our guests and make every stay a memorable one, we are very glad to read, that you had a pleasant time in our hotel. If you are planning your next trip to your exciting city, we would be delighted to be your host again. Kindest regards Barbara Hahn, Guest Relation & the Austria Trend Parkhotel Schönbrunn Team

Dear guest, we are pleased to welcome you in our Austria Trend Parkhotel Schönbrunn and for for taking the time to rate your impressions. We are upfront with fair comments, positive as well as negative. Every single feedback is very important for us, because it helps us further to improve our product and services. We are thankful for your comments – we appreciate it! If you are planning your next trip to our exciting city, we would be delighted to be your host again. Kindest regards Barbara Hahn, Guest Relation & the Austria Trend Parkhotel Schönbrunn Team

Dear guest, first of all, we would like to thank you for staying in our Austria Trend Parkhotel Schönbrunn and for taking the time to rate your impressions. We are upfront with fair comments, positive as well as negative. As we always try to deliver exceptional services to our guests and make every stay a memorable one, we are very glad to read, that you had a pleasant time in our hotel. If you are planning your next trip to your exciting city, we would be delighted to be your host again. Kindest regards Barbara Hahn, Guest Relation & the Austria Trend Parkhotel Schönbrunn Team

Dear Reina, first of all, we would like to thank you for staying in our Austria Trend Parkhotel Schönbrunn and for taking the time to rate your impressions. It is very important for us that you have felt comfortable in our house and we could offer you the optimal starting point for your stay in Vienna. We are very grateful to our guests for their constructive feedback and will gladly include your comment in our quality meeting to address the points of criticism. Reviews from our guests is our motivation to do our best and make you feel at home with us. If you are planning your next trip to your exciting city, we would be delighted to be your host again. Kindest regards Barbara Hahn, Guest Relation & the Austria Trend Parkhotel Schönbrunn Team

Dear Setsuko, first of all, we would like to thank you for staying in our Austria Trend Parkhotel Schönbrunn and for taking the time to rate your impressions. We are upfront with fair comments, positive as well as negative. We are very grateful for your constructive feedback. We take each of them very much to our heart to constantly improve ourselves and our complete offer as well as our service. Of course we deeply regret that you could not leave our house alone with positive memories and it came during the stay to service deficiencies. We assure you, we will include your comments in our Quality Meeting to address the points of criticism. We apologize for the inconvenience caused. Nevertheless, we would be very happy if someday we would welcome you again as our guest. Of course, we will do everything we can to make sure that you enjoy your stay to the fullest. Kindest regards Barbara Hahn, Guest Relation & the team of Austria Trend Parkhotel Schönbrunn

Dear Guests, thank you for your real time feedback on Expedia! We are glad that you enjoyed your stay in our Hotel and in Vienna so far. We are looking forward to welcoming you again in our Austria Trend Parkhotel Schönbrunn

Dear guest, we are pleased to welcome you as our valued guest in our Austria Trend Parkhotel Schönbrunn! Thank you for your rating – we appreciate your feedback! It would be a great pleasure for us to welcome you as our guest again. Kindest regards Barbara Hahn, Guest Relation & the Austria Trend Parkhotel Schönbrunn

ゲスト様 私たちの家での滞在と私たちにとって非常に重要なあなたの建設的なフィードバックに感謝します！ よろしく Barbara Hahn、ゲストリレーション＆オーストリアトレンドチームホテルシェーンブルンのチーム

Dear guest, we are pleased to welcome you as our valued guest in our Austria Trend Parkhotel Schönbrunn! Thank you for your absolute positive rating – we appreciate your feedback! It would be a great pleasure for us to welcome you as our guest again. Kindest regards Barbara Hahn, Guest Relation & the Austria Trend Parkhotel Schönbrunn Team

Dear Guest, we are pleased to welcome you as our esteemed guest at the Austria Trend Parkhotel Schönbrunn and that you took the time to share your impressions with us. As we always strive to continually improve our offerings and services, we would like to ask politely if you could tell us the details of your stay. Thank you very much for your help and we wish you a successful day! Kindest regards, Barbara Hahn, Guest Relation & the Austria Trend Parkhotel Schönbrunn Team

Dear Sato, we would like to thank you for taking the time to give us an online feedback. We appreciate even more, that it is such a positive one. We are happy to hear, that you had a great stay in our hotel and hopefully also in Vienna. We are looking forward to welcome you again! Kindest regards Barbara Hahn, Guest Relation & the Austria Trend Parkhotel Schönbrunn Team

Dear guest, we are pleased to welcome you as our valued guest in our Austria Trend Parkhotel Schönbrunn! Thank you for your positive rating – we appreciate your feedback! It would be a great pleasure for us to welcome you as our guest again. Kindest regards Barbara Hahn, Guest Relation & the Austria Trend Parkhotel Schönbrunn Team

ゲスト様 私たちの家での滞在と私たちにとって非常に重要なあなたの建設的なフィードバックに感謝します！ よろしく Barbara Hahn、ゲストリレーション＆オーストリアトレンドチームホテルシェーンブルンのチーム

ゲスト様 私たちの家での滞在と私たちにとって非常に重要なあなたの建設的なフィードバックに感謝します！ よろしく Barbara Hahn、ゲストリレーション＆オーストリアトレンドチームホテルシェーンブルンのチーム

ゲスト様 私たちの家での滞在と建設的なフィードバックに感謝します。 よろしく Barbara Hahn、ゲストリレーション＆オーストリアトレンドチーム

ゲスト様 私たちの家に滞在し、私達にとって非常に重要である、あなたの建設的なフィードバック、ありがとうございます！ Barbara Hahn、ゲストリレーション＆オーストリアトレンドチームホテルシェーンブルンのチーム

ゲスト様 私たちの家に滞在し、私達にとって非常に重要である、あなたの建設的なフィードバック、ありがとうございます！ Barbara Hahn、ゲストリレーション＆オーストリアトレンドチームホテルシェーンブルンのチーム

トミー様、 私たちの家での滞在と建設的なフィードバックに感謝します。 オーストリアトレンドパークホテルシェーンブルンチーム

ゲスト各位 私たちの家での滞在と建設的なフィードバックに感謝します。 オーストリアトレンドパークホテルシェーンブルンチーム

Dear Pam, thank you for your kind words! We are delighted to hear that you enjoyed your stay at Austria Trend Parkhotel Schönbrunn. It's wonderful to know that you found our rooms beautiful and our staff helpful. We are glad our location near U-Bonn and the entrance to Schönbrunn palace suited your needs. We look forward to welcoming you back as your go-to hotel in Vienna! Kindest regards, Sebastian Siegfried General Manager Austria Trend Parkhotel Schönbrunn

Dear Eleanor,Thank you for sharing your feedback with us. We are pleased to hear that you appreciated our convenient location and the friendly service provided by our staff. Please accept our sincere apologies for the inconveniences you experienced with the room service and the delay in receiving clean towels. We have shared your comments with our Housekeeping team to ensure that such oversights do not occur again. We appreciate your understanding and hope to welcome you back for an improved experience.Sincerely,Sebastian SiegfriedGeneral ManagerAustria Trend Parkhotel Schönbrunn

Dear Anna Maria,Thank you for taking the time to share your positive feedback with us. We are delighted to hear that you enjoyed the friendly and helpful service provided by our staff as well as the delicious offerings in our hotel restaurant. It is gratifying to know that you appreciated the convenient location of our hotel, directly across from Schönbrunn Park and the zoo, which offer beautiful settings for a leisurely stroll or jog. We are pleased that you found the area to be quiet, peaceful, and family-friendly, with great dining options nearby. Furthermore, we are glad that the proximity of the city train station (Hietzing) enhanced the convenience of your stay and provided easy access to the city center.We greatly value your feedback and hope to welcome you back soon for another pleasant stay.Sincerely,Sebastian SiegfriedGeneral ManagerAustria Trend Parkhotel Schönbrunn

Dear Mary,Thank you for your positive review. We are delighted to hear that you enjoyed the close proximity of our hotel to various attractions. Your feedback is truly appreciated, as we strive to provide a convenient location for our guests. Should your travels bring you back to the area, we would be honored to welcome you again.Kindest regards,Sebastian SiegfriedGeneral ManagerAustria Trend Parkhotel Schönbrunn

Dear Lisa,we are pleased to welcome you as our valued guest in our Austria Trend Parkhotel Schönbrunn!Thank you for your absolute positive rating – we appreciate your feedback!It would be a great pleasure for us to welcome you as our guest again.Kindest regardsBarbara Hahn, Guest Relation - for the Austria Trend Parkhotel Schönbrunn Team

Dear guest Weiming,Thank you for choosing Austria Trend Parkhotel Schönbrunn for your recent stay and for taking the time to share your feedback with us. We are pleased to hear that you found the room very clean and that our reception team was friendly and efficient throughout your stay. It is also wonderful to learn that you appreciated the variety of food options during breakfast.We sincerely apologize for any inconvenience caused by the concerns raised by the cleaning team to ensure that the rooms are well-maintained. We will address this issue with our team to ensure that they pay attention to the privacy and comfort of guests, especially regarding the 'Do not disturb' signs. Please rest assured that your feedback will be used to enhance our services for all our guests.At Austria Trend Parkhotel Schönbrunn, we strive to provide a high standard of service and respect the needs and preferences of our guests. We appreciate your understanding and patience in this matter. Should you decide to stay with us again, we will do our best to ensure a more pleasant and comfortable experience.Sincerely,Sebastian SiegfriedGeneral ManagerAustria Trend Parkhotel Schönbrunn

Dear guest Weiming, thank you for sharing your positive feedback with us. We are delighted to hear that you enjoyed the spacious and clean room, as well as our convenient location near public transportation. Our team takes pride in providing friendly and efficient service to all our guests. It's great to know that you appreciated the breakfast options and the nearby dining choices. We hope you had a wonderful time exploring the zoo and the palace across the street. Kindest regardsSebastian Siegfried General Manager Austria Trend Parkhotel Schönbrunn

Sehr geehrte Julia Laura, Vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung zu schreiben. Es tut mir aufrichtig leid zu hören, dass Ihr Aufenthalt bei uns nicht Ihren Erwartungen entsprochen hat. Wir bedauern sehr, dass Sie mit den Parkmöglichkeiten und dem Zustand des Zimmers unzufrieden waren. Hinsichtlich des Parkens außerhalb des nebenan gelegenen Parkhauses möchten wir darauf hinweisen, dass die Garage nicht zum Hotel gehört und von einem externen Betreiber betrieben wird. Leider haben wir keinen Einfluss auf die Preisgestaltung und die Parkplatzgröße. Wir bedauern sehr, dass Sie mit dem Parkangebot nicht zufrieden waren. Da die Garage nicht zum Hotel gehört und von einem externen Betreiber als öffentliche Garage angeboten wird, können wir auf die Preisgestaltung, die Parkplatzgröße und die Verfügbarkeit leider keinen Einfluss nehmen. Trotz beständiger Nachfragen unsererseits können wir derzeit leider keine Kooperation anbieten. Leider gilt seit März 2022 eine flächendeckende Kurzparkzone in ganz Wien für alle Autofahrer, welche nur in der Nacht und am Wochenende aufgehoben ist und somit kostenfreies Parken auf der Straße möglich ist (Achtung Kennzeichnung). Leider können wir hier an dieser Stelle nicht nachprüfen, wo und wann Sie den Strafzettel erhalten, nur dass Sie an einem Freitag angereist sind und die Kurzparkzone erst um 22 Uhr am Abend bis Montag in der Früh 9 Uhr aufgehoben ist - ausgenommen zusätzliche Verbotstafeln.Alternativ gibt es eine günstige Park&Ride Anlage am Stadtrand welche direkt mit der U-Bahn zu erreichen ist - gerne ist unserer Rezeption mit Informationen behilflich.Es freut uns zu hören, dass Sie das Frühstücksbuffet genossen haben und die öffentliche Anbindung sowie die Lage des Schlossparks zu schätzen wussten. Bezugnehmend auf Ihre Kritik zur Bettensituation: das von Ihnen gebuchte Classic-Zimmer verfügt automatisch über zwei Einzelbetten, unsere Superior-Kategorie über 2 Einzelbetten oder 1 Doppelbett und ab der Premiumkategorie offerieren alle Zimmer standardmäßig über Doppelbetten. Die Bettenkapazität wird bei jeder Zimmerkategorie mit der restlichen Zimmerausstattung beschrieben. Wir bedauern Ihr Missverständnis sehr.Es ist bedauerlich zu hören, dass Sie mit dem Zustand des Zimmers nicht zufrieden waren. Wir werden Ihr Feedback bezüglich der Betten, Möbel, Toilette, Badewanne, Heizung und Sauberkeit des Zimmers mit den entsprechenden Abteilungen weiterverfolgen und intensiv besprechen und unser Möglichstes tun werden, um unsere Angebote in Zukunft zu verbessern. Gleichzeitig möchten wir uns in aller Form bei Ihnen entschuldigen und hoffen, dass Sie unsere Entschuldigung annehmen möchten.Trotzdem würden wir uns sehr freuen, wenn wir Sie eines Tages wieder als unseren Gast begrüßen würden. Natürlich werden wir alles tun, um sicherzustellen, dass Sie Ihren Aufenthalt in vollen Zügen genießen können.Mit lieben Grüßen, Sebastian Siegfried General Manager Austria Trend Pa

Dear Angela, thank you for sharing your positive feedback with us. We are delighted to hear that you enjoyed your stay with us, from the friendly staff to the great shower and our convenient location near transport and the beautiful Schonbrunn palace. We are also glad that you appreciated our breakfast selection. Your kind words motivate us to continue providing excellent service. Kindest regardsSebastian Siegfried General Manager Austria Trend Parkhotel Schönbrunn

Dear guest Donato,Thank you for taking the time to share your experience at our Austria Trend Parkhotel Schönbrunn. We are pleased to learn that you appreciated the vastness of the property, the comfort of the rooms, and the variety of services available such as the in-house bar, the adjacent restaurant/bar, and the breakfast room. We are also happy that you found the cleanliness of the property satisfactory and were able to enjoy a well-stocked buffet breakfast with fresh and varied food.We apologize for any inconvenience you experienced regarding the slowness of the reception and the proficiency in English of some receptionists. We will work on improving this aspect to ensure a more efficient and accurate service in the future. We appreciate your feedback regarding the hotel's convenience for accessing the metro and visiting Schonbrunn Palace.Your mention of nearby restaurants is valuable; we will take this into consideration to provide our guests with helpful recommendations during their stay. We regret the inconvenience related to lower-quality restaurants and will do our best to offer targeted advice to our guests.Thank you again for your feedback and for choosing to stay at our hotel. We hope to welcome you again in the future to provide you with an even more pleasant and comfortable experience.With kind regards,Sebastian SiegfriedGeneral ManagerAustria Trend Parkhotel Schönbrunn

Lieber Heinz-Jürgen, vielen Dank für Ihr wertvolles Feedback. Es freut uns zu hören, dass Sie die Nähe zum Schlosspark und Schloss Schönbrunn genossen haben. Unser Hotel bietet in der Tat eine Vielzahl von Zimmertypen, um den individuellen Bedürfnissen unserer Gäste gerecht zu werden. Wir empfehlen, regelmäßig unsere günstigen Angebote zu prüfen. Die gute Anbindung mit der U4 ins Zentrum von Wien ist sicherlich ein weiterer Pluspunkt. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit lieben GrüßenSebastian SiegfriedGeneral ManagerAustria Trend Parkhotel Schönbrunn

Dear guest Natale, thank you for your positive feedback! We are pleased that you enjoyed our hotel. It would be a pleasure to welcome you again in the future. Best regards,With kind regards,Sebastian SiegfriedGeneral ManagerAustria Trend Parkhotel Schönbrunn

Dear Carolina, The feedback from our guests is the motivation to always do our best and to ensure that you feel at home with us. Your opinion is very important to us, because we would like to improve in every respect in order to be able to offer our valued guests an even better feeling of well-being during their stay.We are very sorry that your stay was not fulfilling your satisfaction and we assure you that this does not correspond our usual high quality standard.Please be assured that we will follow up and discuss your feedback with the relevant departments and do our utmost to improve our offerings in the future. At the same time, we would like to formally apologize to you and hope that you will accept our apology.Nevertheless, we would be very happy if we would welcome you again as our guest one day. Of course we will do everything we can to ensure that you can enjoy your stay to the fullest.Kindest regards, Sebastian SiegfriedGeneral ManagerAustria Trend Parkhotel Schönbrunn

Dear guest Anwar,we are pleased to welcome you as our valued guest in our Austria Trend Parkhotel Schönbrunn!Thank you for your positive rating – we appreciate your feedback!It would be a great pleasure for us to welcome you as our guest again.Kindest regardsBarbara HahnGuest Relation - for the Austria Trend Parkhotel Schönbrunn Team