Dear Koharu,We are very happy to hear that you enjoyed the hotel location and recognized the professionalism of our staff. I am also glad to know that you have enjoyed our peacefull courtyard.Looking forward to welcoming you next time,Warm Regards from Verona,Giovanni Maria RobertiHotel Manager

Dear Mizuno,thank you for taking the time to review your stay at Hotel Indigo Verona - Grand Hotel Des Arts. We are really happy to read that your stay meet your expectations. Looking forward to welcome you next time!Best Regards,Giovanni Maria RobertiHotel Manager

dear Yasuoka Thank you very much for your positive review

dear Yasuoka Thank you very much for your positive review

Thank you very much for your kind review

Thank you very much for your four points review

Thank you for your review

Dear Robert,thank you for taking the time to review your stay at Hotel Indigo Verona - Grand Hotel Des Arts.We want our Guests to feel recharged and inspired and we are delighted to have hit the mark on your visit!It will be an incredible pleasure to welcome you again in the future.Sincerely,Giovanni Maria RobertiHotel Manager

Dear Randall,Thank you for choosing our Hotel Indigo Verona – Grand Hotel des Arts.I am really sorry to read such a low rating and I would like to apologize if we did not live up to your expectations about our room sizes.Unfortunately, Hotel Indigo Verona - Grand Hotel des Arts is housed by a beautiful 19th century listed building which gives the hotel great character and charm, however, due to Italian regulations, we are unable to modify the shape or the size of any rooms and this is one of the reasons why some of them do not provide generous space.In regards to the comment "not arty" I would like to underline that Hotel Indigo - Grand Hotel Des Arts takes its name from the extensive collection of art works of art that have found a home here over the years, spread throughout the rooms, from the lobby to the halls to the rooms to the inner garden, including paintings and sculptures by such famous artists as CiardiCascella, Minguzzi, Manzù, Purificato, Murer, Arnoldi, Pomodoro and many others, in addition to the presence of furniture and furnishings of considerable value.I am really regretful you could not appriciated it.Anyway I am really sorry if your stay was not positive and I hope you will give us another chance to provide you with a great experience at the Hotel Indigo Verona – Grand Hotel des Arts.Best Regards,Giovanni Maria RobertiHotel Manager

Dear Ralph,Thank you for the 4 star review, following your recent stay at Hotel Indigo Verona - Grand Hotel des Arts!We'd love to have you back again soon to share an even more positive experience with you.Best Regards,Giovanni Maria RobertiHotel Manager

Dear Richard,Thank you for the review, we are truly happy to learn that you had a great experience at Hotel Indigo Verona - Grand Hotel des Arts!It's wonderful that you loved our location!Best Regards,Giovanni Maria RobertiHotel Manager

Dear Miae,thank you very much for your 5* rating.We sincerely hope to welcome you back again soon!Kind Regards,Giovanni Maria RobertiHotel Manager

Dear Paula,Thank you for the 5 star review, we are truly happy to learn that you had a great experience at Hotel Indigo Verona - Grand Hotel des Arts.Best Regards,Giovanni Maria RobertiHotel Manager

Dear Jennifer,thank you for taking the time to express your appreciation about your recent stay at our Hotel Indigo Verona - Grand Hotel Des Arts. We are very happy to hear that you enjoyed the hotel location, our rooms and the breakfast offer.See you next time at Hotel Indigo Verona,Best Regards,Giovanni Maria RobertiHotel Manager

Dear Teresa,We are glad to learn that you had a great time with us. Thank you for your beatiful review and to have chosen the Hotel Indigo Verona - Grand Hotel Des Arts.We hope you will join us again in the near future for more of our excellent service that we pride ourselves in delivering to our guests.Best Regards,Giovanni Maria RobertiHotel Manager

Dear Songul,thank you for taking the time to review your stay at Hotel Indigo Verona - Grand Hotel Des Arts.We want our Guests to feel recharged and inspired and we are delighted to have hit the mark on your visit!We would love to have you with us again! Sincerely, Giovanni Maria RobertiHotel Manager

Dear Guest,thank you for taking the time to review your recent stay at Hotel Indigo Verona - Grand Hotel Des Arts.We are very happy to read that your overall stay was good, however I am also sorry to read about the inconveniences you experienced with the heating system. First of all, I would like to apologize if we did not live up to your expectations, the temperatures in Verona in recent days have been much higher than average and these days of unexpected heat with the heating system still on, given the winter season, were not easy to manage. However, the system allows you to turn off the heating and have the circulation of fresh air coming from outside and I am glad to know that our Front Desk has supported you.We appreciate your feedback and look forward to welcoming you back in the future.Best regards,Giovanni Maria RobertiHotel Manager

Dear Bevin,Thank you for the review, we're thrilled to hear that you had a great experience at Hotel Indigo Verona.We'd love to have you back again soon to share an even more positive experience with you.Best Regards from Verona,Giovanni Maria RobertiHotel Manager

Dear Scott,thank you very much for your 5* rating.We sincerely hope to welcome you back again soon!Kind RegardsGiovanni Maria RobertiHotel Manager

Dear Lorena,thank you very much for your 5* rating, we are happy to learn that we were able to exceed your expectationsWe sincerely hope to welcome you back soon for another great stay.Kind RegardsGiovanni Maria RobertiHotel Manager

Dear Leslie,We are truly sorry that we have disappointed your expectations.If there is anything that we can do for you at this stage, please do not hesitate to let us know, we remain with pleasure at your disposal.Best Regards,Giovanni Maria RobertiHotel Manager

Dear Jorge,Thanks for the review, we're thrilled to hear that you had a great experience at Hotel Indigo Verona- Grand Hotel Des Arts! It's wonderful that you loved your stay with us and that you appreciated our hotel location, the overall service and our family room!We'd love to have you back again soon to share an even more positive experience with you.Best Regards,Giovanni Maria RobertiHotel Manager

Dear Guest,Thank you for your 10/10 feedback and for taking the time to review your stay with us at Hotel Indigo Verona- Grand Hotel Des Arts! Best Regards and see you next time,Giovanni Maria RobertiHotel Manager

Dear Ryan,thank you very much for your 4* rating.We sincerely hope to welcome you back again soon!Kind Regards,Giovanni Maria RobertiHotel Manager

Dear Sally,thank you very much for your 5* rating.We sincerely hope to welcome you back again soon!Kind RegardsGiovanni Maria RobertiHotel Manager

Dear Theodoor,thank you very much for your 5* rating.We sincerely hope to welcome you back again soon!Kind Regards and Happy New Year,Giovanni Maria RobertiHotel Manager

Dear William,thank you very much for your 5* rating.We sincerely hope to welcome you back again soonWarm Regards from Verona,Giovanni Maria RobertiHotel Manager

Dear Alvaro,thanks a lot for sharing your experience about Hotel Indigo Verona - Grand Hotel Des Arts!Your kind comments are much appreciated and make us proud of our work.We sincerely hope to welcome you back soon for another great stay.Best RegardsGiovanni Maria RobertiHotel Manager

Dear Erica, Thank you very much to have chosen Hotel Indigo Verona for your recent stay and for finding the time to answer to our survey We are really glad you enjoyed the time spent with us and looking forward to welcoming you back soon in our hotel. Sincerely,Giovanni Maria RobertiHotel Manager

Dear Glenda,thank you for taking the time to review your stay at Hotel Indigo Verona - Grand Hotel Des Arts. We are really glad to learn we were able to exceed your expectation.Thank you for your 5* review!Warm Regards from Verona,Giovanni Maria Roberti

Dear Victor,Thank you very much to have chosen Hotel Indigo Verona for your recent stay and for finding the time to answer to our survey with a beautiful 10/10 review.We are really glad you enjoyed the time spent with us and looking forward to welcoming you back soon in our hotel. Sincerely,Giovanni Maria RobertiHotel Manager

Dear Marialola,We loved your feedback!Going through the lines of your brief, but so meaningful review, made our day, thank you so much.We can't wait to welcome you back for another great experience.Kind regards,Giovanni Maria RobertiHotel Manager

Dear Claudio,thank you for taking the time to review your stay at Hotel Indigo Verona - Grand Hotel Des Arts.Thank you so much for your 10/10 review.See you next time,SincerelyGiovanni Maria RobertiHotel Manager

Dear Mrs Nicola J,thank you so much for such a wonderful review!We are glad to know you enjoyed the hotel location, our vast culinary breakfast offer and the courtesy and professionalism of our staff. Thank you for staying with us, we truly hope you will comeback soon.Sincerely,Giovanni Maria RobertiHotel Manager

Dear Carrie,thanks a lot for sharing your experience about Hotel Indigo Verona - Grand Hotel Des Arts!Your kind comments are much appreciated and make us proud of our work, we delighted to read how much you loved our room with balcony and we are really glad you have enjoyed our location, near all the point of interest of our beautiful Verona and the vast culinary offert of our breakfast. Thank for your kind words regarding our amazing team. They definitely walk the extra mile to provide a high level of customer service and make all our guest feel welcomed. We sincerely hope to welcome you back soon for another great stay.Best RegardsGiovanni Maria RobertiHotel Manager

Dear Ian,thank you for choosing our hotel for you holiday,We are glad to know you enjoyed the hotel location and the courtesy and professionalism of our staff. Thank you for staying with us, we truly hope you will comeback soon.Sincerely,Giovanni Maria RobertiHotel Manager

Dear Iain,thank you very much for your 5* rating.We sincerely hope to welcome you back again soon.Best Regards,Giovanni Maria RobertiHotel Manager

Dear Alejandro, thank you for taking the time to review your stay at Hotel Indigo Verona - Grand Hotel Des Arts. It is so nice to hear that you have enjoyed your stay in our hotel and that you found our overall service to your satisfaction. We are also really glad to read that you have enjoyed our location and appreciated the room upgrade we did for you.We are looking forward to welcome you again in our Indigo Verona.Warm Regards,Giovanni Maria RobertiHotel Manager

Dear George,thank you for choosing our Hotel Indigo Verona for your stay.We are delight to know you have enjoyed our location, Looking forward to welcome you next time,Sincerely,Giovanni Maria RobertiHotel Manager