外観

クオリティ イン & スイーツの口コミ

3 out of 5
クオリティ イン & スイーツ
1221 Granville St, Vancouver, BC

口コミ

7.4

良い

評価 10 - 715 件の口コミ中 227 件が非常に良い" "
評価 8 - 715 件の口コミ中 221 件が良い" "
評価 6 - 715 件の口コミ中 136 件が普通" "
評価 4 - 715 件の口コミ中 61 件が不満" "
評価 2 - 715 件の口コミ中 70 件が非常に不満" "

7.6/10

清潔度

8.4/10

スタッフとサービス

7.2/10

設備とサービス

7.0/10

施設のコンディションと設備

7.2/10

環境への配慮

口コミ

8/10 (良い)

kanae

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
バス停が近くバスの本数も多いのでとても便利でした。時差ボケもあり夜中の2時過ぎまでクラブかバーかの重低音が響き初日は眠れませんでした。とはいえ自室のテレビの音よりは小さいくらいなので気にならない人も多いと思います。
2024 年 3 月に 3 泊滞在
kumudからの返信 (投稿日 : 2024 年 3 月 24 日)
Thank you for sharing your feedback with us.

6/10 (普通)

MASASHI

出張
わるくないです。
2024 年 2 月に 1 泊滞在
Callum -Front Desk Supervisor からの返信 (投稿日 : 2024 年 2 月 17 日)
Hi Masashi, thanks for taking the time to leave a review we appreciate your feedback. If you had any further comments you think could help us improve upon our service please feel free to contact the property directly.

8/10 (良い)

masaru

2023 年 12 月に 3 泊滞在
Mukul- Front Office Managerからの返信 (投稿日 : 2023 年 12 月 10 日)
Hi Masaru, Thank you for staying with us and taking the time toshare your experience.Your feedback is of great value to us.We hope to have you here again. Kind regards,

10/10 (非常に良い)

Konno

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 10 月に 5 泊滞在
Callumからの返信 (投稿日 : 2023 年 10 月 19 日)
Hi Konno, thanks for taking the time to leave a review we enjoyed having you. We hope to welcome you again in the future!

6/10 (普通)

Chisato

2023 年 10 月に 5 泊滞在
Milica, Duty Managerからの返信 (投稿日 : 2023 年 11 月 7 日)
Dear Chisato, Thank you for staying with us and taking the time to leave a review.We truly value your feedback and hopeto have you here again.Kind regards,

10/10 (非常に良い)

SACHI

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
私たちが英語が話せなかったので!迷惑をかけましたが親切でした
2023 年 9 月に 3 泊滞在
Kumudからの返信 (投稿日 : 2023 年 10 月 14 日)
"Thank you for your kind words! You were not a nuisance at all, and I really appreciated your effort to communicate. It was a pleasure having you as our guest, and I hope you felt comfortable during your stay. If you ever return, we'll make sure to make your experience even more enjoyable. Safe travels!"「温かいお言葉をありがとうございます。まったく迷惑ではなく、コミュニケーションを図ってくれたことに本当に感謝しています。あなたを私たちのゲストとして迎えることができて光栄でした。快適に滞在できたことを願っています。また戻ってくることがあれば、 あなたの経験がさらに楽しいものになるよう、私たちは必ずサポートします。安全な旅を!」

10/10 (非常に良い)

Tamaki

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
スタッフは親切で部屋も清潔
2023 年 9 月に 3 泊滞在
Callumからの返信 (投稿日 : 2023 年 9 月 22 日)
Hi Tamaki, thanks for taking the time to leave a review we appreciate your feedback. I'm glad you found the staff kind the the rooms clean. We look forward to welcoming you again!

10/10 (非常に良い)

Kiyoshi

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
バス通りに面した位置にあるので、バスを利用するにはとても便利なところです。 またSkyTrain の駅にも7分くらいの距離なのでどちらも使えます。 スタッフはとても親切!色々な相談に乗ってくれました。ありがとうございました😊
2023 年 8 月に 3 泊滞在
Milica, Duty Managerからの返信 (投稿日 : 2023 年 9 月 4 日)
Hello Kiyoshi, Thank you for staying with us and for taking the time to share your experience.We are so happy to know that your stay here was pleasent and convenient.We hope to see you here again.Kind regards

8/10 (良い)

MASASHI

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
日本人スタッフがいてとても心強かった!
2023 年 5 月に 1 泊滞在
Blanca Sからの返信 (投稿日 : 2023 年 5 月 4 日)
Dear Masashi,Thank you for taking the time to sharing your comments, our Japanese staff members are always happy to help our travelers anytime. We are glad to hear you were assited properly and hope to have the opportunity to serve you again in the near future.Best regards,Blanca

10/10 (非常に良い)

Yury

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice hotel overall
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Donald、Newcastle

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff was very friendly. Bed was comfy. Great location.
2024 年 5 月に 2 泊滞在

8/10 (良い)

Sheldon、D.D.O

カップルで旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 5 月に 3 泊滞在

2/10 (非常に不満)

Donna

気になった点 : スタッフとサービス、施設のコンディションと設備
The cleaning staff were great. Breakfast buffet at $15.00 per person was cold and if you wanted coffee or tea you had to go to the lobby or pay extra. First restaurant I’ve been to that didn’t have milk to drink or for coffee. The noise during the week was an old squeaky building but then Friday night came and the walls and windows rattled from the noise from the bar beside. Even the bed vibrated. There answer to this was to hand out earplugs. Instead of upgrading the windows which would help immensely. Checking in I had to do it twice because the first person didn’t get it right. I’m being generous with the one star
2024 年 5 月に 3 泊滞在
JLからの返信 (投稿日 : 2024 年 5 月 26 日)
Hello Dona,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.We would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.However, we are in the centre of the entertainment hub of he city and is surrounded by the clubs on both the sides open on every Friday and Saturday. We take utmost care of allocating the rooms to the guests that are less effected by the noise. You also got a free room upgrade from double bed to king bed.We will be using your feedback and share with the restaurant Morrissey as well to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,

8/10 (良い)

Dennis

家族旅行
良かった点 : 設備とサービス、施設のコンディションと設備
Staff was very friendly
2024 年 5 月に 1 泊滞在
JLからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you very much for a positive feedback.Your feedback about our staff is important to us.Have a great day!

6/10 (普通)

Brittani、East York

良かった点 : スタッフとサービス
2024 年 5 月に 1 泊滞在
JLからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for the review!Have a nice day!

10/10 (非常に良い)

Efren

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent
2024 年 4 月に 2 泊滞在
JLからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you very much for such a nice review!Hope to see you soon!Have a great day!

6/10 (普通)

Michael S

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Dont stay here on weekends if you enjoy sleeping. The building is shared by a nightclub that plays loud bass pounding music until 2:30 on friday and saturday nights. Other than that, the room and subsequent breakfast met my expectations
2024 年 5 月に 1 泊滞在
Quality Inn & Suitesからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear GuestThank you for sharing your experience with us. We appreciate your feedback and apologize for the inconvenience caused by the nightclub noise during your stay. We'll take your comments into consideration as we strive to improve our guests' experience. We're glad to hear that you enjoyed the room and breakfast otherwise. We hope to welcome you back soon and provide you with a more peaceful stay.Warm RegardsQuality Inn & Suites

10/10 (非常に良い)

Constantin Ion

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Bon rapport qualité/prix. Très propre.
2024 年 5 月に 3 泊滞在
JLからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you very much for such a nice review!Hope to see you soon!Have a great day!

10/10 (非常に良い)

John、Escondido

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
JLからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you very much for such a nice feedback!Hope to see you again soon!

10/10 (非常に良い)

Sarah、Baltimore

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff were friendly, room and beds were comfortable, breakfast was good. Convenient location with easy access to buses for sightseeing
2024 年 5 月に 2 泊滞在
JLからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you very much for a positive feedback.Your feedback about our staff, restaurant, location are important to us.Have a great day!

6/10 (普通)

Meghan Brennah

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
2024 年 5 月に 2 泊滞在
JLからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for the review!Have a nice day!

6/10 (普通)

Jose

2024 年 5 月に 2 泊滞在
Mukul- Front Office Managerからの返信 (投稿日 : 2024 年 5 月 18 日)
Hi Jose,We appreciate your feedback and regret to learn that your experience fell short of expectations. Your satisfaction is important to us, and we would like to understand more about your concerns to improve our services. Regards

6/10 (普通)

Madison

良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Don’t stay here on weekends
2024 年 5 月に 2 泊滞在
JLからの返信 (投稿日 : 2024 年 5 月 15 日)
Hello Madison,We are in the centre of the entertainment hub of he city and is surrounded by the clubs on both the sides. We take utmost care of allocating the rooms to the guests that are less effected by the noise.Thank you.

8/10 (良い)

Ines

カップルで旅行
良かった点 : 設備とサービス
Die Unterkunft liegt im Entertainment Viertel, was bedeutet, dass es am Wochenende sehr laut ist. Es gibt unzählige Lokale in der Umgebung und direkt im Hotel ist ein Nachtclub. Dies bedeutet, dass es sehr laut ist am Wochenende. Trotzdem ist die Lage perfekt, da man nicht lange zum Stadtzentrum braucht. Das Frühstück im Hotel ist nicht besonders vielvältig, gebratener Speck, Eierspeise und Pancakes, Butter, Marmelade. Keine Getränke wie Kaffee oder Orangensaft sind inbegriffen. Das Frühstück wird im Pub "The Morrissey" serviert, welches sich direkt im Hotel befindet. Man bekommt zwar Prozente für das Frühstück wenn es nicht inklusive ist, ich würde aber eher auswärts frühstücken gehen. Hier gibt es vermutlich bessere Möglichkeiten. Wir hatten ein Zimmer im 6. und letzten Stock, hier ging es von der Lautstärke her. Das Zimmer an sich war angenehm, es war so, wie wir es erwartet haben. USB-Ladesteck-Buchsen waren vorhanden, falls man keinen Adapter parat hat. Das Bad war mit Shampoo, Conditioner ausgestattet.
2024 年 5 月に 3 泊滞在
JLからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Ines,Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Have a great day.

10/10 (非常に良い)

Ashley

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very nice for the price.
2024 年 5 月に 1 泊滞在
Kumudからの返信 (投稿日 : 2024 年 5 月 12 日)
"Thank you so much for your kind words and the 5-star rating! We're delighted to hear that you found our accommodations to be excellent value. We look forward to welcoming you back on your next visit!"

6/10 (普通)

Paula

良かった点 : スタッフとサービス
2024 年 5 月に 3 泊滞在
JLからの返信 (投稿日 : 2024 年 5 月 13 日)
Hello Paula,Thank you very much for your review.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Thank you.

6/10 (普通)

adamisak

グループ旅行
良かった点 : 清潔度、施設のコンディションと設備
An alarming number of homeless people and drug addicts in the area, but that's part of being in Vancouver, I guess.
2024 年 5 月に 1 泊滞在
Kumudからの返信 (投稿日 : 2024 年 5 月 11 日)
It's unfortunately a complex issue that many cities face. Vancouver has been working on various initiatives to address homelessness and addiction, but there's still much to be done. Hopefully, we'll see more progress in the future.

10/10 (非常に良い)

Nicole、Sherbrooke

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Parfait
2024 年 5 月に 1 泊滞在
Mukul- Front Office Managerからの返信 (投稿日 : 2024 年 5 月 11 日)
Hi Nicole,Thank you so much for taking the time to share your experience with us. We truly appreciate your feedback and hope to have the pleasure of welcoming you back again in the future. Regards,

4/10 (不満)

Kevin

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Mukul- Front Office Managerからの返信 (投稿日 : 2024 年 5 月 11 日)
Hi Kevin,We appreciate your feedback and regret to learn that your experience fell short of expectations. Your satisfaction is important to us, and we would like to understand more about your concerns to improve our services. Regards,

10/10 (非常に良い)

Amy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean rooms and lobby..just a bit noisy for traffic and a few people partying outside ..otherwise great
2024 年 5 月に 1 泊滞在
JLからの返信 (投稿日 : 2024 年 5 月 9 日)
Hello Amy,Thank you for the such a great feedback.Have a good day!

10/10 (非常に良い)

KERRY DEAN

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good
2024 年 5 月に 2 泊滞在
JLからの返信 (投稿日 : 2024 年 5 月 8 日)
Hello Kerry,Thank you very much for the such a good feedback.Looking forward to see you again soon.Have a great day!

4/10 (不満)

Chelsea

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
The most uncomfortable mattress we’ve ever slept on. Also, the walls are really thin, and we were right beside the door to the stairwell, which rattled the room and was super loud every time it opened or closed. We didn’t sleep at all from the two nights you were there. It was certainly one of the worst hotels experiences we have ever had. And was exuberantly expensive. Even in Vancouver.
2024 年 5 月に 2 泊滞在
Quality Inn & Suitesからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear GuestWe sincerely apologize for the discomfort and inconvenience you experienced during your recent stay with us. It's disheartening to learn that you found the mattress uncomfortable and were disturbed by noise from the adjacent stairwell.Ensuring our guests' comfort is of utmost importance to us, and we regret that we fell short of meeting your expectations in this regard. We understand the impact that a restless night can have on your overall experience, and we apologize for any frustration or inconvenience caused.Your feedback regarding the thin walls and noise disturbances is noted, and we will take immediate steps to address these issues to prevent similar occurrences in the future. Additionally, we apologize if you found the pricing to be higher than expected. We continuously review our pricing structure to ensure it aligns with the value and quality of the experience we aim to provide.We genuinely appreciate your candid feedback, as it helps us identify areas for improvement and enhance the overall guest experience. If there's anything else we can do to make amends or assist you further, please don't hesitate to reach out. We value your patronage and hope to have the opportunity to regain your trust and welcome you back for a more comfortable stay in the future.Warm RegardsQuality Inn & Suites

10/10 (非常に良い)

James

2024 年 5 月に 2 泊滞在
Mukul- Front Office Managerからの返信 (投稿日 : 2024 年 5 月 26 日)
Hi James,Thank you so much for taking the time to share your experience with us. We truly appreciate your feedback and hope to have the pleasure of welcoming you back again in the future. Regards

2/10 (非常に不満)

Joel

家族旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
The full American breakfast was a lie. Always the same breakfast, with no orange or apple juice. No coffee, no muffins, etc. Even the homeless people around the hotel get a better breakfast. Room service wasn’t good enough. We got towels replaced and beds made, but the bathroom was never cleaned up. Products left in the bathroom like shampoo, conditioners, etc, had a very poor quality, too cheap.
2024 年 4 月に 7 泊滞在
Quality Inn & Suitesからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear GuestThank you for taking the time to share your feedback with us. We sincerely apologize for falling short of your expectations during your recent stay.We understand the importance of a satisfying breakfast experience, and it's disappointing to hear that we missed the mark. We're actively working on improving the variety and quality of our breakfast offerings to ensure a more enjoyable dining experience for our guests.Additionally, we're sorry to hear about the cleanliness issues you encountered in your bathroom. This does not reflect the high standards we strive to maintain, and we will address this with our housekeeping team to ensure that all areas of the room receive the attention they deserve.Regarding the quality of the bathroom amenities, we appreciate your input and will take it into consideration as we evaluate our product offerings.Your feedback is invaluable to us as we continuously work to enhance the guest experience. We hope to have the opportunity to regain your trust and welcome you back for a more satisfying stay in the future. If there's anything else we can do to assist you, please don't hesitate to reach out.Warm RegardsQuality Inn & Suites

10/10 (非常に良い)

Robin

2024 年 4 月に 1 泊滞在
JLからの返信 (投稿日 : 2024 年 5 月 26 日)
Hello Robin,Thank you for a such a great review!We appreciate it. Have a great day!

10/10 (非常に良い)

Raman

2024 年 5 月に 2 泊滞在
JLからの返信 (投稿日 : 2024 年 5 月 25 日)
Hello Raman,Thank you for the great review.Hope to see you again soon.Have a nice day!

6/10 (普通)

Mary

I did not like how tiny our room was we could barely get around the bed with our suitcases. The fan in bathroom was super noisy.
2024 年 5 月に 2 泊滞在
Mukul- Front Office Managerからの返信 (投稿日 : 2024 年 5 月 6 日)
Hi Mary,Thank you for sharing your feedback regarding your recent stay at our property. We sincerely apologize for any inconvenience you experienced and appreciate your understanding. Our team and management have been made aware of your concerns and are committed to making necessary improvements. We hope to have the opportunity to welcome you back in the future and provide you with a comfortable and enjoyable stay. Please feel free to reach out if there's anything else we can assist you with. Best regards.Regards,

2/10 (非常に不満)

Komal

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Rooms were disgusting, staff was rude and not at all helpful. We hated every second we were there. We left just after an hour and stayed at another hotel because this one was that bad. Staff didn’t help at all and made it worse
2024 年 4 月に 1 泊滞在
kumudからの返信 (投稿日 : 2024 年 5 月 4 日)
I'm sorry to hear about your experience. This is definitely not the level of service we strive to provide. We value all guest feedback and take it seriously. We apologize for the inconvenience you encountered and will use your comments to make improvements. We hope to have the opportunity to make it up to you in the future. Thank you for bringing this to our attention.

10/10 (非常に良い)

Jovinna

2024 年 4 月に 2 泊滞在
JLからの返信 (投稿日 : 2024 年 5 月 24 日)
Hello Jovinna,Thank you very much for the great review!Have a great day.

8/10 (良い)

EMERITO

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Location
2024 年 4 月に 5 泊滞在
Kumudからの返信 (投稿日 : 2024 年 5 月 4 日)
Thank you so much for your kind words and excellent rating! We truly appreciate your positive feedback and are delighted to hear that you had a great experience with us. We look forward to welcoming you back soon!

10/10 (非常に良い)

Hayley

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Kumudからの返信 (投稿日 : 2024 年 5 月 4 日)
Thank you so much for your kind words and excellent rating! We truly appreciate your positive feedback and are delighted to hear that you had a great experience with us. We look forward to welcoming you back soon!

8/10 (良い)

tian

2024 年 4 月に 1 泊滞在
JLからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for the review!Have a nice day!

8/10 (良い)

Priscilla

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Felt kinda sketchy the way the hallways had heavy doors to enter each one.
2024 年 4 月に 1 泊滞在
JLからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Priscilla,Thank you for taking the time to complete the online survey.Allow us to apologize for failing to meet your expectations.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Again, thank you for your time and valuable feedback.

6/10 (普通)

April

出張, 家族旅行
As
2024 年 4 月に 1 泊滞在
Kumudからの返信 (投稿日 : 2024 年 5 月 4 日)
Thank you for taking the time to share your feedback with us. We appreciate your honest review.We're glad to hear that you found aspects of your stay satisfactory. However, we apologize for any aspects of your experience that did not meet your expectations. Your feedback is important to us, and we will use it to improve our services and ensure a better experience for all our guests.We value your input and hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Thank you for choosing to stay with us.

8/10 (良い)

Evangelina

良かった点 : 清潔度、スタッフとサービス
Reception staff pleasant but seemed unaware that i booked room with breakfast. Room small and tight but bathroom large. Hotel in downtown area. Walkable.
2024 年 4 月に 1 泊滞在
Kumudからの返信 (投稿日 : 2024 年 5 月 4 日)
Thank you for taking the time to share your feedback with us. We apologize for any confusion regarding the breakfast inclusion with your booking. We will address this issue with our reception staff to ensure better communication moving forward.We're glad to hear that you found our reception staff pleasant and that the location of our hotel in the downtown area was convenient for your needs. We appreciate your comments about the room size and bathroom, and we will use this feedback to continually improve our services.If you have any further suggestions or concerns, please feel free to reach out to us directly. We hope to have the opportunity to welcome you back for an even more enjoyable experience in the future. Thank you for choosing to stay with us.

10/10 (非常に良い)

Yash

2024 年 4 月に 1 泊滞在
JLからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you very much for such a nice review!Hope to see you soon!Have a great day!

10/10 (非常に良い)

nancy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Freindly staff.
2024 年 4 月に 1 泊滞在
JLからの返信 (投稿日 : 2024 年 4 月 28 日)
Dear Nancy,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.Your feedback about our staff is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon. Sincerely,

6/10 (普通)

John、Lancaster

カップルで旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
Small room but perfect for just an overnight. Walkable to a few places to eat.
2024 年 4 月に 1 泊滞在
Quality Inn & Suitesからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Guest,Thank you for sharing your experience with us! We're delighted to hear that you found our small room perfect for your overnight stay. Our goal is to provide cozy and comfortable accommodations that meet the needs of our guests, even if it's just for a short visit.Being within walking distance to several dining options is definitely a convenience we strive to offer. We understand the importance of having access to good food after a long day of travel or exploration.We appreciate your feedback and hope to have the opportunity to welcome you back for another enjoyable stay in the future!Warm Regards,Quality Inn & Suites

2/10 (非常に不満)

Matthew

小さなお子様連れの家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Very loud nightclub below the hotel. Loud music didn’t stop until 2 AM, and at that point there was much yelling outside. Especially disappointing since we talked to the front desk earlier in the evening concerned about noise and it wasn’t mentioned at that point. Wouldn’t stay again.
2024 年 4 月に 1 泊滞在
JLからの返信 (投稿日 : 2024 年 4 月 28 日)
Dear Matthew,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the noise from night club beside open on every Friday and Saturday.However, we are in the centre of the entertainment hub of the city and is surrounded by the clubs on both the sides. We take utmost care of allocating the rooms to the guests that are less effected by the noise.Again, thank you for your time and valuable feedback. We hope for another opportunity to host you in the future.Kind regards,

4/10 (不満)

Arjuna

気になった点 : スタッフとサービス
2024 年 4 月に 1 泊滞在
JLからの返信 (投稿日 : 2024 年 4 月 28 日)
Dear Arjuna,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.Have a great day.