Refused to recognize my booking. Anyway they fully reimbursed me.
Destiny
2021 年 11 月に 3 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2018 年 12 月 8 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The hotel service was excellent- except that they didn’t know who Orbitz was and I couldn’t check in without paying again. SO I have paid double. I would like Orbitz to refund the room charges for this reservation since I had to pay again in person. The hotel did not receive any notification of my arrival and does not know how to get paid from Orbitz. So I need my money back. The actual stay at the hotel was very accommodating. Excellent service. Will return but will not use Orbitz