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"服務人員"

"Staff are very polite and helpful. Very nice hotel, Hard walk in snow with luggage from Chitose train station to the hotel but that’s winter in Japan. Room is small but adequate. Hotel Onsen is also small but clean and refreshing. Not bad place to stay. "

"Everything was amazing! The staff was extremely helpful and friendly. The room was spotless and so comfy all around with everything stocked you could possibly need. Beautiful onsen and locker rooms with locking cabinets. Even the food and dessert was incredible! "

"The convenience of checking into the hotel after a long flight is why I booked the room. The complimentary use of the onsen also made my stay. "

"Amazing breakfast. Great facilities for cheap. Grand, old, but very well maintained."

"Yes"

"Not like other hotels in japan, it was roomy"

"Being short distance from the station was great. Room was comfortable and the extra pillow gave me a great night sleep. I enjoyed the free breakfast. Walking distance is short trip to donki and more food options."

"Clean room, room supplies, location, staff."