Umberto's Clam House

Staff was great but that’s about it. Rooms and bathrooms are extremely small. You can hear everything from the hallways

I stayed there for a week with no issues whatsoever nice quiet , staff is very accommodating and helpful, mini fridge in room very helpful storing some medicine i had , would definitely recommend and stay there again.

The Pierre is historic, located directly East of Central Park, and seemingly maintains a five star rating for precisely those attributes. The attractively priced suites are all interior facing on dimly lit lower floors. Don't expect to be upgraded for sunlight and a view without paying double. Also, room rates with 'breakfast included' have a restaurant credit, not a hotel credit. Ordering from the in-room breakfast menu simply to take advantage of my 'perk' resulted in hundreds of dollars in disputable charges. My membership in Taj's loyalty program resulted in zero benefits, which is a bit surprising as the company only operates two properties in North America.