Very helpful staff and view is amazing. Bed is very comfortable. Room is great and clean. Thank you very much for your hospitality. Definitely stay again.
ERDEM
2022 年 8 月に 4 泊滞在
2/10 (非常に不満)
Jessica、New York, NY
家族旅行
2020 年 8 月 13 日
Completely disappointed this was a trip we had been planning and looking forward to for months!! Our daughter was studying abroad in Australia From the US. Rather than fly to Australia we decided to vacation and meet her in Bali for a 10 day trip of a lifetime. We were set to leave 3/21. We had paid up front in full for our stay at Ayuterra. I reached out to the manager worried and concerned that our trip maybe in jeopardy and flights were being cancelled. The manager said as long as their are flights to Bali you can come. If there weren't flights then they would work to accommodate us and give us a refund. My daughters abroad program was shut down and she was left with no choice but to return to the US. And, then my flight was cancelled. I reached out again to the manger after several exchanges he assured me next time I’m in Bali I could stay there. What?? I told him of this weeks before he easily could have rented my room, but he kept my money. No refund. Shame on you!!
Jessica
2020 年 3 月に 3 泊滞在
10/10 (非常に良い)
Tiara、Florida
カップルで旅行, 家族旅行
2020 年 3 月 12 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was great the views were amazing if I ever go back this is where I’ll be staying
Tiara
2020 年 3 月に 1 泊滞在
10/10 (非常に良い)
Fernando
2020 年 2 月 28 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Llegamos a una villa excelente, la vista increíble, la atención por parte del hotel de 10
Volvería a ir!
Fernando
2020 年 2 月に 3 泊滞在
10/10 (非常に良い)
Svetlana
2019 年 9 月 26 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Svetlana
2019 年 9 月に 3 泊滞在
10/10 (非常に良い)
宿泊されたお客様
家族旅行
2019 年 8 月 28 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hospitality is really good, great service, clean rooms, helpful staff.
宿泊されたお客様
2019 年 8 月に 3 泊滞在
8/10 (良い)
宿泊されたお客様
2019 年 6 月 9 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
I was never notified that the general pool and gym were closed. When I booked my trip, I was under the assumption these 2 amenities were going to be included. Overall room was nice and views were great but left disappointed with the booking process (I would have chosen other hotel if general pool is not available)
宿泊されたお客様
2019 年 6 月に 3 泊滞在
10/10 (非常に良い)
Faisal
2018 年 12 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Best villa in ubud
We loved every thing in the villa and the staff was Very helpfull and friendly, the view was spectacular specialy the sunrise