ツイン パームズ ホテル

「スタッフがよく無い」

「出張での滞在でした。 部屋の中は非常に綺麗で快適でした。 朝食はロビーで取って部屋で食べるスタイルでしたが、非常に美味しかったです。 中心部へのアクセスも徒歩10分程度で何のストレスもありませんでした。」

「新築ホテルで快適に過ごせました」

「部屋は使いやすく綺麗でした。 またフェニックスに行くときはこちらに宿泊したいと思いました。」

「真夜中に到着。空港送迎終了していましたが、タクシー代を払ってくれて親切でした。朝食が美味しかったです。」

「Everything was very nice except for the person duty when we checked in, his mood was unprofessional and unpleasant. The hotel’s location is the best and the decor is so unique and fun! The free drink card was a very nice touch! Room was quiet, cooled perfectly and bed was comfortable. I would the hotel and just hope you are greeted properly when you check in! Didn’t ruin our time, it was vacation! 」

「Front desk staff was very nice and courteous 」

「Great experience」

「Beware you get charged $39 per day just to use the ‘amenities’ such as the walking trail. I don’t recall this being disclosed when I booked. My room was also not available despite me reserving it weeks in advance. They put me in a different room that had a pullout bed, not an actual bed for my guest. The staff were great just disappointed in my overall experience.」

「Perfect location for spring training baseball. Clean and comfortable. 」

「I had an incredibly terrible experience in this hotel. When I asked the receptionist of the hotel whether or not I can have toothpaste, by talking to her, saying "Excuse me," with a calm voice in a polite tone, she was a little startle by being talked to. Surprisingly, she yelled to me, "You scared me!" with a quite angry and unpleasant face and gesture. I was in fact surprised that she got angry, since what I said is just "Excuse me" quietly and politely. So, I said, "YOU scared me." Then, she...

「Clean, comfortable room. Fresh breakfast options daily. Josh was very accommodating for my daughter's birthday surprise.」