「We choose this hotel based on the good reputation on the website but it was a bad mistake.
First of all, the room is not very well designed. The washbasin is part of the wall of the toilet and it's open to the room, so all the noise and smell of the bathroom can be spread all over.
And the staff were very unprofessional. There were two wine glasses in the room and we wanted to drink wine, so we called the front desk to ask for the wine opener. We waited more than 30 minutes but nobody delivered...
「Service was absolutely amazing , felt like a family. Rooms was cleaned thoroughly every day. Rooms are very big and staff leave utebsuls and pans for kitchen area 」
「The upgraded room was nice. Area just isn’t much to do. Much more in areas in Dubai. I feel you stay in JVC because you have to, not want to. Everything fun is a drive. 」
「I am stayed at Hotel Avalon in JVC and I am highly impressed with the exceptional service. After experiencing a fall, I requested assistance and Ariya from the Security team responded immediately. She was professional, courteous, and attentive providing me with an ice pack, helping to ease my discomfort, and reassuring me throughout. Her support truly reflected the hotel’s commitment to guest care. I would also like to extend my appreciation to the Housekeeping team for maintaining my room to an...
「The Building is very Nice, brand new and modern, the gym is amazing. The staff is very friendly and profesional and Paul help me with everything i needed 」
「Great hotel with very nice rooms and a great atmosphere. There are two restaurants where Maison Mathis is superb.
Especially good when you want to avoid transport for hours in the city」
「The hotel was amazing and the staff was great as well. Get free access to the Palm Jumeirah if you need the beach. My stay was very delightful they have everything on the property is you need a club or food. 」
「There had been so loud sound and noise from the lounge on the 5th floor until 3:00 am. I stayed on the 4th floor and I could not sleep at all. I called reception to change the room or do something about it, but they didn't do anything. It was an awful experience. 」
