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「My stay was almost excellent. A lovely, clean room with good facilities and a comfy bed. The staff were mostly great - especially in Branfords where the female staff in particular were hardworking, super-friendly and cheerful and in the gym/spa where they were all pleasant and helpful. I had a lovely massage by Teira (?) and enjoyed the warm pool and jacuzzi. The breakfasts were excellent too. The maids worked hard also and were very sweet. Low spots were for me, as a woman staying alone for...

「A lovely stay right on the Great Yarmouth sea front. The hotel is decorated to a high standard with quality materials, and the breakfast was excellent, with staff being friendly and attentive. The only negatives are that the internet was very slow and intermittent (not a major problem when you're on holiday) and be aware that parking is on street in the local area so you might have to hunt for a space and be wary of leaving anything in your car. Overall we were very pleased with our stay and...

「The staff couldn't have been more helpful, and the accommodation was spotless. Thank you for a lovely weekend.」

「Everything was just great: the room, the restaurant, the food and the staff - all at a high level! Thank you very much! Tamara and Giles 」

「We had a lovely 4 night stay while visiting family in Great Yarmouth. The staff was first class and took care of our every need. We had a great breakfast each morning and a very good light dinner on one night during our stay. We will stay at the Imperial Hotel on our next visit.」

「Room was very clean, property is dated though. We had comfortable 2 nights. Staff was very friendly. Only low point was the shower, very low water pressure and took a while to heat up.」

「Small」

「Excellent Stay, Great Location, a few issues with shortage of ingredients/dishes/drinks available」

「The property was so smelly that we had to hold our breaths to reach to our room. Dirty and smelly throughout. Empty handwash and body shower or shampoo. Dirty linens as well. 」

「Nice room, Comfortable bed. Shower very small. Lovely sea view from bedroom. Room on 2nd floor, no lift, so not suitable forthose with mobility issues. Breakfast superb. Staff fantastic.」

「Bar staff no the brightest knives in the box 」

「Room spacious, condiments & bedding dirty, shower head kept coming off, needed extra pillows, bed was really low and showed dirty marks on sheets etc, couldn’t get a breakfast, staff were rude when asked for more pillows etc and asking why questions. 」

「Relaxing as home, thanks for very very nice owner family who are extremely kind and friendly. Room is clean and warm and beautiful garden full of sunshine.」

「Hotel - very comfortable,safe & relaxing Staff are friendly welcoming & helpful Location is excellent on North Drive- great for walking , close to cafes/ bakery/ pub,bustop. 」

「Wonderful staff and lovely room! 」

「Clean room and lovely staff」

「We had a lovely stay in a friendly village with lots of things to do and places to eat nearby. The cottage was perfect and had everything you could want. 」