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「My stay was almost excellent. A lovely, clean room with good facilities and a comfy bed. The staff were mostly great - especially in Branfords where the female staff in particular were hardworking, super-friendly and cheerful and in the gym/spa where they were all pleasant and helpful. I had a lovely massage by Teira (?) and enjoyed the warm pool and jacuzzi. The breakfasts were excellent too. The maids worked hard also and were very sweet. Low spots were for me, as a woman staying alone for...

「A lovely stay right on the Great Yarmouth sea front. The hotel is decorated to a high standard with quality materials, and the breakfast was excellent, with staff being friendly and attentive. The only negatives are that the internet was very slow and intermittent (not a major problem when you're on holiday) and be aware that parking is on street in the local area so you might have to hunt for a space and be wary of leaving anything in your car. Overall we were very pleased with our stay and...

「One of the best ever stayed in - nothing could be faulted」

「Everything was just great: the room, the restaurant, the food and the staff - all at a high level! Thank you very much! Tamara and Giles 」

「We had a lovely 4 night stay while visiting family in Great Yarmouth. The staff was first class and took care of our every need. We had a great breakfast each morning and a very good light dinner on one night during our stay. We will stay at the Imperial Hotel on our next visit.」

「Small」

「Room was very clean, property is dated though. We had comfortable 2 nights. Staff was very friendly. Only low point was the shower, very low water pressure and took a while to heat up.」

「Bar staff no the brightest knives in the box 」

「The property was so smelly that we had to hold our breaths to reach to our room. Dirty and smelly throughout. Empty handwash and body shower or shampoo. Dirty linens as well. 」

「we arrived parked the car in the car park we had a warm welcome from reception. we was given our keys and directions to our rooms.The rooms was clean and fresh and clean sheets nice bathroom.Yorkshire tea winner. We had a pre drink in a lovley bar area we was helped with some local cab numbers. We had a good nights sleep and a very good breakfast. We went for a stroll on the beach. we will be back little gem thanks for a wonderful stay.」

「Excellent Stay, Great Location, a few issues with shortage of ingredients/dishes/drinks available」

「Relaxing as home, thanks for very very nice owner family who are extremely kind and friendly. Room is clean and warm and beautiful garden full of sunshine.」

「Room spacious, condiments & bedding dirty, shower head kept coming off, needed extra pillows, bed was really low and showed dirty marks on sheets etc, couldn’t get a breakfast, staff were rude when asked for more pillows etc and asking why questions. 」

「Hotel - very comfortable,safe & relaxing Staff are friendly welcoming & helpful Location is excellent on North Drive- great for walking , close to cafes/ bakery/ pub,bustop. 」

「Wonderful staff and lovely room! 」

「Clean room and lovely staff」

「Stayed over Easter. Staff are brilliant, very helpful and attentive and friendly. Menu for breakfast and dinner was lovely and great value for money. The rooms are simply decorated, clean maybe slightly small but appreciate it is a very old building. The bed was very comfortable and room was nice and warm too. Hairdryer may have been useful in the rooms. Soap and shampoo available and TV worked perfectly and good WiFi. Location is brilliant with lovely riverside location and great for using as...