Find hotels in The Preserve, Galveston

"The staff was very helpful. The pool area was quiet and clean with a swim up bar and food options."

"Great location. Room was ok. Breakfast was very good. Property cleanliness was poor. "

"I went down for a wedding. I confirmed the room and let them know the bridal party, including me, would probably be returning later that evening after the wedding When we got to the hotel, they had given my room away. They offered to try to get me a room at another facility at 2am. The entire wedding party was staying together at this hotel and we were leaving at 6 o'clock in the morning from this hotel so that was not an option. We all had to cram in other rooms. I was not the only one in our party with an issue with a room that was given away. They even gave away the parents of the bride's room which was booked months and months in advance. The staff afterwards was able to get me a refund, but it did not help that evening. I was very upset because I was a woman alone. I feel like it was very professional "

"The hotel was beautiful and the staff amazing "

"Yes"

"No coffee or microwave in room"

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"The room was clean and adequate for our needs. The breakfast was good. Our only issue was that even though the check-in time is 4:00, our room wasn't ready when we arrived at 4:30, and we had to wait until 5:00 for it to be ready."

"Breakfast was poison !! Room was adorable, view was fantastic, location is close to everything. "