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"Rooms were clean but lacked amenities "

"Rooms were terrible and very badly maintained. TV did not work properly, shower head was rusted and sent water in all directions, room not cleaned properly, toilet not cleaned properly and it was smelling of piss, lights and ac remote was 3 decades old. Food was ok but not up to a 5 star mark. Staff were ok and not service oriented. I would not stay at this property and would look elsewhere. "

"Room was very clean"

"This is very good property and staff is very much supportive. I always prefer to stay here whenever I am in mumbai "

"When you think of a 5 Star hotel you expect the rooms to be exceptional and maybe beyond your expectations. But the rooms are just average. I wouldn’t stay here again."

"Nice but Kolkata Lalit is much better service "

"What can I say? I love this place! We had just stayed here once before, and when I came in to check in Arti at the front desk said “welcome back sir” and then added “we remember you”. That does not happen often! This hotel is just right! Everything works, just what you need, nothing that you don’t! A minibar that is stocked "

"An all-round first class experience from a top-notch hotel in a fantastic location. The perfect stay! :)"

"Excellent breakfast."