The Fairy Glen

Great location, right on Great Western Road and close to Byers Road/Ashton Lane and about 10 minutes from the University. The hotel is nice and great value for money. It's looking a bit care worn in parts but you're not paying for the Ritz so all good. Off street parking is about a 10-15 minute walk away. Recommended, especially if you're there for something Uni related.

A bedroom without windows was a worry but the aircon was good and there was, in fact, an opaque glass panel that gave a good impression of a window. There is no kettle in the room but you can buy a cup of tea at reception if inclined. I can see the benefit of it being easier and cleaner for staff but it's another unexpected cost to add to having to pay £5 per night to chose a room rather than be allocated one that could be unsuitable. Apart from these negatives, the staff at reception and in the breakfast area were very helpful and friendly. The quality of the breakfast buffet was very good and frequently refreshed. I didn't think I'd like this hotel but it turned out very acceptable and convenient.

A strange hotel. Great location, helpful staff, clean, comfortable room and very disappointing breakfast. If they could get this resolved this hotel would be fab. Our first breakfast experience was just plain awful for an hotel that has charged nearly £400 for a three night stay. Small buffet table with a few sad looking pastries. Toaster with only choice of bread which was the plastic sliced white stuff. My wife asked for poached eggs on toast. They arrived on a cold plate and not on toast. When we questioned this we were told we had to do our own toast for the eggs. I ordered scrambled eggs. They arrived almost immediately on a cold plate and in a pool of water, presumably from a hot plate somewhere. Our coffee was luke warm from a jug and impossibly strong. Great little hotel but go out for breakfast.