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イベロスター セレクション サビラ - 大人専用の口コミ

5 out of 5
イベロスター セレクション サビラ - 大人専用
Ernesto Sarti, 5, Adeje, Tenerife

口コミ

8.8

非常に良い

評価 10 - 887 件の口コミ中 500 件が非常に良い" "
評価 8 - 887 件の口コミ中 274 件が良い" "
評価 6 - 887 件の口コミ中 73 件が普通" "
評価 4 - 887 件の口コミ中 29 件が不満" "
評価 2 - 887 件の口コミ中 11 件が非常に不満" "

9.2/10

清潔度

9.4/10

スタッフとサービス

9.4/10

設備とサービス

8.8/10

施設のコンディションと設備

9.4/10

環境への配慮

口コミ

10/10 (非常に良い)

James

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Iberostar Sabila was a fantastic hotel. We (a couple, mid30’s) stayed for a week and it was well worth it. We got the all inclusive package, and also a sea view. The sea view room was amazing. Beautiful, light room with amazing views out to sea and also overlooking the pool area. All-inclusive felt worth it. This allowed unlimited food from the main restaurant and drinks from the various bars. All meals had great variety. One of us is vegetarian and always had plenty of options which was appreciated. Breakfast options varied from cereals, pastries, freshly cooked omelettes, and various other cooked options. Lunch and dinner had plenty of variety too, and the options changed up most days. There was always a fresh pasta and pizza station, always some sort of grilled meat and fish cooked fresh on demand too, alongside a huge variety of other options (including tons of desserts). In hindsight, I may have gone for half board and we often found ourselves away from the resort at lunchtimes, but we made use of the lunch when we were around. Worth noting we did not upgrade to star prestige. No regrets. The main benefit that we could see was other people knowing you were ‘star prestige’ but didn’t really see anything tangible. Other points … Super clean throughout. All staff were so helpful, everyone spoke great English and also were encouraging with our pretty terrible attempts at Spanish! Running out of charactersnow so will finish by saying- highly reccomended
2024 年 3 月に 7 泊滞在

10/10 (非常に良い)

Gillian

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent location, fantastic food, the best service we have experienced in a Hotel to date. The staff are what make this Hotel excellent, they are friendly, attentive and can not do enough for them. We upgraded to all inclusive on arrival for a discount and it was so worth it. Premium drinks and delicious food. Highly recommend a stay here.
2024 年 3 月に 10 泊滞在

8/10 (良い)

michael

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My wife and I had a brilliant holiday until the last few days. Then ruined by food poisoning!! Several other people had the same problem. We stayed half board . The problem possibly caused by evening meal being available between 6.30 and 9. Buffet style with food semi hot being left out for several hours. The journey home a complete nightmare.The catering needs a complete overhaul.
2024 年 2 月に 14 泊滞在
Marieからの返信 (投稿日 : 2024 年 3 月 13 日)
Dear Michael,Thank you for choosing Iberostar Selection Sábila and for sharing your feedback.We regret that your stay in our hotel did not fully meet your expectations, and want to assure you that we strictly adhere to all international hygiene and sanitation protocols to ensure the health and safety of everyone on the premises. Furthermore, our Guest Service and our entire team are always happy to assist our guests to ensure their comfortable stay. Nevertheless, please rest assured that we will relay your feedback internally for consideration.We hope you are both well and it would be a pleasure to welcome you back to Iberostar. Best Regards,Quality Manager,Iberostar Selection Sábila

10/10 (非常に良い)

Nita

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very friendly and attentive staff. Eco friendly. Fantastic breakfast. Great daily activity and entertainment programme especially Andrew Great sea views and lovely room
2024 年 2 月に 5 泊滞在

6/10 (普通)

Brittany

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The property was very clean and very easy to navigate to. The buffett for breakfast and dinner had a lot of options. The negative to the property was that upon check-in, aside from not receiving our welcome drink, there was no explanation or overview of the property given. The restaurants and their offerings and location were not given. I am a platinum member with discount benefits and various amenities that were not given or received. After inquiring three times, upon checkout a member of the staff finally tried to assist us. Dave, the valet was the kindest staff member.
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Brynjar

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 4 泊滞在

10/10 (非常に良い)

Bjargey、Seltjarnarnes

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location and hotel, would love to stay there again.
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

patricia

2024 年 1 月に 7 泊滞在

8/10 (良い)

Pete

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 10 泊滞在

10/10 (非常に良い)

Bidemi Badejo

2023 年 12 月に 3 泊滞在

10/10 (非常に良い)

Michael

2023 年 12 月に 3 泊滞在

8/10 (良い)

Regula

2023 年 12 月に 5 泊滞在

10/10 (非常に良い)

Jamie

カップルで旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We loved our third stay at the Iberostar Selection Sábila. The resort is excellent, breakfast is unbelievabley amazing with a wide variety of fresh options. The pool is great and we especially enjoyed the animation team, Maggie & Sara, who led us every day in a fun water zumba activity. They were a lot of fun and made our stay even more enjoyable. We also did a great workshop with them and learned how to make our own Canarian mojo sauce. We are already planning our next trip back!
2023 年 12 月に 5 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 5 泊滞在

8/10 (良い)

Michael

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Sehr weitläufig, modern und schön eingerichtet. Fantastisches Frühstück mit eigenem Buffet für vegane Speisen, sehr zeitgemäß. Personal sehr freundlich. Das über Expedia gebuchte VIP Package (10,- beverage und 30,- food & beverage) hat man versucht zu unterschlagen. Wir haben zwei mal darauf hingewiesen und bei der Rechnung hat man dann dennoch darauf “vergessen”. Nach Reklamation wurde es richtiggestellt. Willkommensdrink haben wir erhalten (wurde nicht verrechnet)
2023 年 12 月に 3 泊滞在

10/10 (非常に良い)

Emmanuel

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel is amazing. Probably one of the best in south Tenerife after visit many of them. The cleanliness, modernity, luxury and a beautiful pool will make you very happy during your stay! I will come back for sure
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Rahmatulai

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Iberostar Sabilla - Birthdaycation
Stayed at this hotel 4 nights. From arrival check-in was seamless.Welcome drinks,the hotel was absolutely spotless. Loved the interior decor and layout,lots of chill out areas all round the hotel. The room was very clean, comfy bed and modern bathroom. Mini bar. The option to clean room every day by leaving card on bed. Lifts very efficient never waited more than a minute. Breakfast get ready to be spoilt with a variety of choices a tip handed to me by another guest, walkaround the foodstation before making your selection. I tried something new each day. Poolside enough beach chairs to go round bar by pool. There is a beach less than 3 mins with access from the hotel and Mc Donald's just on beach front. (We found out on the last day) Check the board to see Entertainment and activities. Spa Treatments I took advantage of this which gave me full exclusive access to a pool side and jacuzzi as well as Steam and Sunar room. The full body massage was worth every penny. I had Partial Sea View with additional perks from my silver membership, I had 30 Euros food voucher and bottle of wine. To top it up as Birthday Trip the hotel gave me a bottle of Cava. For content creator lots of inspiration and space to create amazing shots and reel. The website photos does not do it justice it is a much better Wow factor in person. The staff were very polite and always willing to help. Reception staff attention to detail on point. Overall experience good definitely will be returning.
2023 年 12 月に 4 泊滞在

10/10 (非常に良い)

David

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location on promenade, buffet is impeccably maintained and staff are continually cleaning everywhere, thoroughly!
2023 年 11 月に 9 泊滞在

6/10 (普通)

Colm

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
It was sold as a five star hotel, but the room, bathroom, dining, pool area were just about three star. Quite disappointing.
2023 年 11 月に 4 泊滞在

10/10 (非常に良い)

unnur

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 14 泊滞在

6/10 (普通)

Matti

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Style of the hotel was not to my taste
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Jennifer

2023 年 11 月に 4 泊滞在

2/10 (非常に不満)

Karen

2023 年 11 月に 4 泊滞在

4/10 (不満)

宿泊されたお客様

グループ旅行
良かった点 : スタッフとサービス、客室の快適度
Disappointing
This is not a 5* hotel. More like 3* at best. Food at the buffet was consistently good, however, I would have preferred alternative options, so I didn't have to eat breakfast, lunch, and dinner there every single day. Food at the pool bar was not included in all-inclusive rate, and there was no poolside drink service. This is quite a sleepy resort, so we ended up going off-site every night for entertainment, which was an unexpected expense. Rooms are very small, and housekeeping did not replenish bathroom or mini bar items. At check in, the room I had booked was unavailable, and I was told I would have to pay extra for the upgraded room that was available. Neighboring hotels have loud, late-night music blasting making it hard to sleep.
2023 年 11 月に 4 泊滞在

10/10 (非常に良い)

Karina

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Ottima struttura. Pulita, il personale e’ disponibile e cordiale, gli spazi sono ampi, ristorante eccezionale con tanta scelta dei piatti. Consigliatissimo.
2023 年 11 月に 3 泊滞在

10/10 (非常に良い)

Anna

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 3 泊滞在

10/10 (非常に良い)

Maciej

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was very clean and well organised.
2023 年 10 月に 5 泊滞在

6/10 (普通)

D

2023 年 10 月に 5 泊滞在

10/10 (非常に良い)

Svetlana

2023 年 10 月に 3 泊滞在

10/10 (非常に良い)

Sylvie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Super mieux que l Anthelia où nous sommes actuelle
2023 年 10 月に 4 泊滞在

8/10 (良い)

Valentina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Esperienza soddisfacente
Hotel moderno, pulito e confortevole. Purtroppo però , come tutti gli alberghi a Tenerife, è una struttura enorme che contiene troppe persone. Nel complesso comunque l’esperienza è stata piacevole
2023 年 10 月に 7 泊滞在

8/10 (良い)

John

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Breakfast Buffet very good. Outside drinks areas easily found, quiet and in the shade. The pool is not suitable for swimming, only as a paddle pool, however, it is large.
2023 年 10 月に 8 泊滞在

10/10 (非常に良い)

Andrea

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Schönes Hotel, gutes Essen, sehr freundliches Personal. Die Beschallung durch die Nachbarhotels war eher unangenehm. Sie haben sich aber an eine Ruhezeit ab 23:00 Uhr gehalten.
2023 年 10 月に 7 泊滞在

10/10 (非常に良い)

Christian、Mansourieh

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place, highly recommended
2023 年 10 月に 2 泊滞在

10/10 (非常に良い)

NISHA

2023 年 9 月に 4 泊滞在

10/10 (非常に良い)

Ian Jonathan

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fantastic hotel!
2023 年 9 月に 4 泊滞在

10/10 (非常に良い)

CLAUDIO

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Consigliata, attenti al prezzo
2023 年 9 月に 5 泊滞在

10/10 (非常に良い)

Arnar

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 4 泊滞在

10/10 (非常に良い)

Ludo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 8 月に 7 泊滞在

10/10 (非常に良い)

Rachel

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel is amazing, I can’t fault it at all. My sister and I booked breakfast only and star prestige which was perfect. The breakfast options were vast and varied and we had and dinner outside. Star prestige is great if you can afford it, self service open bar at the rooftop pool area and the downstairs pool, snacks, sandwiches and pastries, allocated sunbed areas by the pool, and some cocktails at the pool bar. The pool area was lovely and relaxing. The staff were friendly also. I would definitely stay again.
2023 年 7 月に 3 泊滞在

10/10 (非常に良い)

Ferat

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
👍
2023 年 8 月に 7 泊滞在

10/10 (非常に良い)

florin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
All was perfect except the staff cleaning the rooms in the morning. Very noisy, couldn't have a long lying like I normally do when holiday. Maybe I should have asked them to keep the noise down but they're all hardorkers and I didn't want to upset anyone. Apart from that, I will be going back to the same hotel. Very beautiful.
2023 年 7 月に 7 泊滞在

4/10 (不満)

süleyman

2023 年 7 月に 7 泊滞在

10/10 (非常に良い)

Jamie、APO

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This was my 3rd time at the Iberostar Selection Sábila and it was excellent as always! Love the hotel, the pool, the wonderful breakfast and the super helpful and attentive staff! Griselda was on point at the pool and the Animation team made the stay even more memorable with daily water dance parties and evening events. We loved it and are already booking to come back again in December!

8/10 (良い)

Tanya

2023 年 7 月に 4 泊滞在

10/10 (非常に良い)

Charles

2023 年 6 月に 7 泊滞在

10/10 (非常に良い)

Danny

2023 年 6 月に 3 泊滞在

6/10 (普通)

Anthony J

気になった点 : スタッフとサービス
Most of the staff was friendly. There were several individual staff members that were rude and not accommodating. The door handle on my room was broken and it took 4 times to “somewhat” fix. The shower door would not fully close and after every shower, the floor was soaking wet. I brought to their attention on multiple occasions and it was not fixed. Also, my room was across from the ice maker, it was absolutely irritating to be woken up all night by the sounds of this. Average at best overall experience for the money.
2023 年 6 月に 6 泊滞在

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Sabilia - fab
Beautiful hotel, excellent service from all staff, friendly, polite and attentive. The room was lovely had everything you would need with one exception, no kettle, there was however a coffee machine. All areas of the hotel are spotless, great pool area plenty comfortable sun beds. Will visit again
2023 年 6 月に 1 泊滞在

10/10 (非常に良い)

Brion

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 6 月に 5 泊滞在