部屋からの景観

GF グラン コスタ アデへの口コミ

5 out of 5
GF グラン コスタ アデへ
Avenida de Bruselas, 16, Adeje, Tenerife

口コミ

8.6

非常に良い

評価 10 - 744 件の口コミ中 373 件が非常に良い" "
評価 8 - 744 件の口コミ中 258 件が良い" "
評価 6 - 744 件の口コミ中 78 件が普通" "
評価 4 - 744 件の口コミ中 25 件が不満" "
評価 2 - 744 件の口コミ中 10 件が非常に不満" "

9.2/10

清潔度

9.0/10

スタッフとサービス

9.0/10

設備とサービス

8.4/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

10/10 (非常に良い)

Yuki

2024 年 1 月に 3 泊滞在
Eliseo, Manager, GF Gran Costa Adejeからの返信 (投稿日 : 2024 年 2 月 22 日)
Dear Guest,Thank you for taking the time to evaluate our hotel. We hope you will visit us again.Regards

8/10 (良い)

Manabu

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Overall good
AmazIng for our family holiday it was perfect new clean
2021 年 12 月に 3 泊滞在
Eliseo, Manager, GF Gran Costa Adejeからの返信 (投稿日 : 2022 年 1 月 5 日)
Dear Guest, Thank you for taking the time to share your comments. We are very pleased you enjoyed your stay and look forward to seeing you again in the future. Best regards

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
良い滞在でした
全体的にはとても良かったです。色々なイベントもあり楽しめましあ。細かい事を言うとエレベーターの待ち時間が異常に長い、部屋のエアコンを切っても寒かったです。夏にまた泊まってみる価値はあります。
2018 年 12 月に 4 泊滞在
Manager, GF Gran Costa Adejeからの返信 (投稿日 : 2019 年 1 月 9 日)
お客様、 あなたのコメントを共有してくれてありがとう。 私達はあなたがあなたの滞在を楽しんだこととテネリフェ島へのあなたの次の訪問であなたに会えることを願っていることを嬉しく思います。 敬具

10/10 (非常に良い)

mac、Germany

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Good accommodation
Sometimes we had a difficulty to access wifi due to network problem in our room and at the entrance. However we think that the services were very good for us totally.

10/10 (非常に良い)

Lisa

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff very helpful, big hotel, clean and good location had a great time in March
2024 年 3 月に 5 泊滞在
Eliseo, Manager, GF Gran Costa Adejeからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Lisa,Thank you for taking the time to evaluate our hotel. We hope you will visit us again.Regards

10/10 (非常に良い)

Elizabeth

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 4 泊滞在
Eliseo, Manager, GF Gran Costa Adejeからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Guest,Thank you for taking the time to evaluate our hotel. We hope you will visit us again.Regards

10/10 (非常に良い)

Gerry

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Always stay at this hotel - love it!
2023 年 11 月に 4 泊滞在
Eliseo, Manager, GF Gran Costa Adejeからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Gerry,Thank you for awarding our hotel this excellent rating. We hope you will stay with us again in the future.Regards

10/10 (非常に良い)

John

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Some of the rooms in the corners of the building tend to be dark and overlooked. Some rooms were a tiny bit dated but generally in good condition
2024 年 4 月に 14 泊滞在
Eliseo, Manager, GF Gran Costa Adejeからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear John,Thank you for taking the time to evaluate our hotel. We hope you will visit us again.Regards

10/10 (非常に良い)

Roberta

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing hotel. Great staff and amazingfood. I loved my stat..never seen such great hotel staff. Nice location 10 minutes to the beach. Not so great for people with limited mobility as they will need to catch a taxi back from the beach for €4 as the hotel is uphill . Would definitely go back. Well done to the management.
2024 年 4 月に 7 泊滞在
Eliseo, Manager, GF Gran Costa Adejeからの返信 (投稿日 : 2024 年 5 月 3 日)
Dear Guest,Thank you for taking the time to share your comments. We are very pleased you enjoyed your stay and look forward to seeing you again in the future.Best regards

8/10 (良い)

David、Altrincham

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Property in need of modernisation but still of a good standard for its age.
2024 年 4 月に 6 泊滞在
Eliseo, Manager, GF Gran Costa Adejeからの返信 (投稿日 : 2024 年 5 月 3 日)
Dear David,Thank you for your comments and suggestions, which will be taken into account for future improvements.Regards

2/10 (非常に不満)

Kenneth

家族旅行
気になった点 : 設備とサービス、施設のコンディションと設備
The hotel is badly in need of refurbishment. The furniture in the rooms is dated and ill matching. I do not expect a 5 star hotel to have coffee making facilities which consist of a small kettle and sachets of cheap, instant coffee. With regard to this, when we arrived, those meagre facilities were not available in either of the 2 rooms we had booked. It was not until the next day that they arrived in our daughter's room. On one occasion the room was not cleaned, despite our being out for most of the day, This was only rectified after 2 phone calls to reception .In addition, the toiletries available are not up to 5 star standard The service in the hotel is far from what is expected of a 5 star hotel i.e. no turn down service, no welcoming drink(not necessarily alcoholic). The rules re sunbeds apparently forbid reserving before 10am.While I appreciate that reserving a sun bed and then disappearing for a long period of time is unacceptable, all of the 5 star hotels we have stayed in previously have allowed between 45 mins and 1 hour to allow time to have breakfast. In addition, the hotel should provide some training to the group of men who are responsible for removing the towels etc as their approach was intimidating. The mini golf course is falling to pieces and there were slug pellets within easy reach of children. In my opinion this is not a 5 star hotel.
2024 年 3 月に 7 泊滞在
Eliseo, Manager, GF Gran Costa Adejeからの返信 (投稿日 : 2024 年 4 月 25 日)
Dear Guest,Thank you for taking the time to share your feedback with us. We apologize for the inconvenience and shortcomings you experienced during your stay, as we understand the importance of maintaining high standards in all aspects of our hotel.Your feedback regarding room facilities and turn down service have been noted, and we will review these aspects to ensure they meet the expectations of our guests.Regarding the sunbed reservation policy, this is generally appreciated by our guests, nevertheless, we will review our procedures to ensure they are fair and accommodating to all customers.We apologize once again for the issues you encountered and thank you for bringing them to our attention. We hope to have the opportunity to welcome you back in the future and provide a more enjoyable stay.Regards

10/10 (非常に良い)

George

2024 年 4 月に 5 泊滞在
Eliseo, Manager, GF Gran Costa Adejeからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Guest,Thank you for taking the time to evaluate our hotel. We hope you will visit us again.Regards

10/10 (非常に良い)

Miriam Rosa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Ho passato una vacanza da favola
2024 年 4 月に 7 泊滞在
Eliseo, Manager, GF Gran Costa Adejeからの返信 (投稿日 : 2024 年 4 月 17 日)
Caro ospite,Grazie per aver assegnato al nostro hotel questa eccellente valutazione. Speriamo che resterai di nuovo con noi in futuro.Saluti

10/10 (非常に良い)

Adriana

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Had a great stay as a family of three with a 5 years old. Facilities and staff are great and very child friendly. Buffet dinners and lunches varied - some days were excellent, other not so much. Pools are also lovely. The only true inconvenience was an absolute lack of ventilation on the bathroom/toilet. Would certainly return despite of this.
2024 年 4 月に 6 泊滞在
Eliseo, Manager, GF Gran Costa Adejeからの返信 (投稿日 : 2024 年 4 月 17 日)
Dear Adriana,Thank you for your comments and suggestions, which will be taken into account for future improvements.Regards

8/10 (良い)

Andrew

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Entertainment every night, very good. Comfortable hotel, 4 * not 5*
2024 年 3 月に 8 泊滞在
Eliseo, Manager, GF Gran Costa Adejeからの返信 (投稿日 : 2024 年 4 月 5 日)
Dear Guest,Thank you for sharing your comments. We regret that not all aspects of our hotel were completely to your satisfaction, nevertheless, we appreciate the feedback. This is important to us as we work every day to improve.We are pleased you enjoyed your stay and hope to see you again in the future.Best regards

8/10 (良い)

Alison

家族旅行
良かった点 : 設備とサービス、施設のコンディションと設備
All staff lovely. Very clean just a bit tired but believe it is due for a refurb in december
2024 年 3 月に 5 泊滞在
Eliseo, Manager, GF Gran Costa Adejeからの返信 (投稿日 : 2024 年 3 月 25 日)
Dear Guest,Thank you for taking the time to share your comments. We are very pleased you enjoyed your stay and look forward to seeing you again in the future.Our refurbishment is due to begin in January 2025.Best regards

10/10 (非常に良い)

Louise

2024 年 3 月に 7 泊滞在
Eliseo, Manager, GF Gran Costa Adejeからの返信 (投稿日 : 2024 年 4 月 11 日)
Dear Guest,Thank you for taking the time to evaluate our hotel. We hope you will visit us again.Regards

8/10 (良い)

Giorgio

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Absolute aanrader de GF group hotels
2023 年 12 月に 7 泊滞在
Eliseo, Manager, GF Gran Costa Adejeからの返信 (投稿日 : 2024 年 3 月 27 日)
Dear Giorgio,Thank you for your kind remarks.We hope to see you again in one of our GF hotels.Kind regards

10/10 (非常に良い)

Natalie

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
One of the best hotels I've ever stayed in! Fantastic facilities and world class food. Great rooms, great beds, great pools and lovely staff. Would highly recommend
2024 年 2 月に 7 泊滞在
Eliseo, Manager, GF Gran Costa Adejeからの返信 (投稿日 : 2024 年 3 月 12 日)
Dear Natalie,Thank you for the high score you have awarded our hotel and for your kind recommendation.We hope to see you again soon.Best regards

10/10 (非常に良い)

Stuart、Emsworth

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel and staff, always enjoy my visits.
2024 年 3 月に 4 泊滞在
Eliseo, Manager, GF Gran Costa Adejeからの返信 (投稿日 : 2024 年 3 月 12 日)
Dear Stuart,Thank you for sharing your comments, we are delighted you enjoyed your stay.We hope to see you again on your next visit to Tenerife.Best regards

10/10 (非常に良い)

Nerys

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent stay and the area is high quality and well kept
2024 年 2 月に 3 泊滞在
Eliseo, Manager, GF Gran Costa Adejeからの返信 (投稿日 : 2024 年 3 月 6 日)
Dear Guest,Thank you for sharing your comments, we are delighted you enjoyed your stay.We hope to see you again on your next visit to Tenerife.Best regards

10/10 (非常に良い)

Nestor

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
La zona de piscinas lo más bonito, junto con su gran entrada y recepción.
2024 年 3 月に 1 泊滞在
Eliseo, Director, GF Gran Costa Adejeからの返信 (投稿日 : 2024 年 3 月 6 日)
Estimado Néstor,Gracias por otorgar a nuestro hotel esta excelente calificación. Esperamos que se quede con nosotros nuevamente en el futuro.Saludos cordiales

8/10 (良い)

Janet

グループ旅行
良かった点 : 清潔度、スタッフとサービス
The hotel was clean but needs a deep clean it looked tired in places. Adult only pool silly to open it at 10am! Ridiculous should be open 8.30am as should the pool bar and not 11am!! The balcony lights automatically ago off at 11pm,really poor there should be alternative light so guests can continue their evening and not have it cut short because of other guests, ITS everyone’s HOLIDAY!. Breakfast was the best part of the hotel, excellent choice. The evening entertainments was mixed from poor to bad, but the biggest issue was the seating area …..it felt like an airport departure lounge and not inviting.
2024 年 2 月に 7 泊滞在
Eliseo, Manager, GF Gran Costa Adejeからの返信 (投稿日 : 2024 年 3 月 6 日)
Dear Guest,Thank you for sharing your feedback with us. We appreciate your comments regarding the cleanliness of the hotel; we can say that we work continually to keep our establishment in the best condition for the comfort of all our guests.Regarding the balcony lights and the pool opening times, we take note of your opinion and will review these matters for the future.We're delighted to hear that you enjoyed the breakfast offerings, and we'll strive to maintain the excellence you experienced.Thank you for your visit.Regards,

10/10 (非常に良い)

jean-michel

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nous avons passé une excellente semaine dans cet hôtel. Malgré sa taille il ne fait pas "usine" grâce à son architecture originale. L'ambiance y est sereine. Des transats sont toujours disponibles. Les repas sont très riches et variés. Le petit déjeuner était mémorable. 2 petits bémols : - Il a fallu au déjeuner et au dîner payer une bouteille d'eau (cher !) car l'eau du robinet n'est pas conseillée. Je trouve cela mesquin pour un 5 étoiles surtout quand on paye la pension complète. L'eau ne me semble pas facultative, - Notre chambre donnant à l'est, et le petit séchoir à linge étant fixé du mauvais côté, il était impossible de sécher les maillots de bain à cette période de l'année. Heureusement les serviettes de piscine sont proposées chaque jour et celles de douche changées quotidiennement. Malgré ces petits détails, je conseille vivement cet hôtel
2024 年 2 月に 7 泊滞在
Eliseo, Manager, GF Gran Costa Adejeからの返信 (投稿日 : 2024 年 3 月 1 日)
Cher invité,Merci d'avoir partagé votre expérience avec nous. Nous sommes ravis d'apprendre que vous avez passé une excellente semaine dans notre hôtel et que vous avez apprécié notre architecture unique, notre atmosphère sereine et la disponibilité de chaises longues.Nous sommes heureux que vous ayez apprécié nos repas riches et variés et nous sommes ravis d'apprendre que le petit-déjeuner a été mémorable pour vous.Nous nous excusons pour la gêne occasionnée concernant la politique relative aux bouteilles d'eau pendant le déjeuner et le dîner. Vos commentaires sont précieux et nous reverrons nos politiques pour garantir une expérience plus satisfaisante à nos clients.Merci d'avoir recommandé notre hôtel et nous espérons vous accueillir à nouveau pour un autre merveilleux séjour dans le futur.Cordialement,

10/10 (非常に良い)

Ok

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
非常不错的位置,泳池很不错,小朋友专门游泳池,早餐丰富。性价比高!
2024 年 2 月に 3 泊滞在
Eliseo, Manager, GF Gran Costa Adejeからの返信 (投稿日 : 2024 年 3 月 8 日)
尊敬的客人,感谢您的客气话。我们希望将来能见到您。问候

8/10 (良い)

Mary

良かった点 : 清潔度、スタッフとサービス
Short break in Adeje
Had a lovely stay in Adeje, the Gran Costa is a nice hotel. It is a little dated could do with some modernisation to get to a 5* resort. That said they offer a lot to families. pool tables, air hockey and nightly entertainment provided in abundance and no shortage of sun loungers either. Thought it unusual to have to pay for bottles of water for the bedroom these are normally provided free daily, we received one free at the start of the holiday and that was it. Rooms cleaned daily but felt there was always an odour coming from the bathroom like stale water. The location of the hotel is good, you’re a 10 minute walk from the strip and the beach but there are bars, shops and restaurants within a 2 minute walk from the Hotel
2024 年 2 月に 5 泊滞在
Eliseo, Manager, GF Gran Costa Adejeからの返信 (投稿日 : 2024 年 2 月 8 日)
Dear Mary,Thank you for sharing your experience at our hotel in Adeje. We're delighted to hear that you had a lovely stay and enjoyed the amenities we offer for families, including pool tables, air hockey, and nightly entertainment. Your feedback regarding the need for modernization and the water bottle policy is duly noted and will be shared with our management team for consideration. We apologize for any inconvenience with the bathroom and assure you that we will address this promptly. We're glad you found our location convenient and hope to welcome you back for another enjoyable stay in the future.Best regards,

10/10 (非常に良い)

Sara

良かった点 : 客室の快適度
2024 年 1 月に 5 泊滞在
Eliseo, Manager, GF Gran Costa Adejeからの返信 (投稿日 : 2024 年 2 月 1 日)
Dear Guest,Thank you for taking the time to evaluate our hotel. We hope you will visit us again.Regards

8/10 (良い)

John

2024 年 1 月に 7 泊滞在

10/10 (非常に良い)

Clare

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Issues with Reception
We have stayed in this hotel many times and it is wonderful. The service at Reception was disappointing as our reservation was lost when we arrived and we had to wait an hour to get it sorted. It was stressful because we were told the hotel was sold out. We eventually got it sorted ourselves when we called hotels.com.
2024 年 1 月に 3 泊滞在
Eliseo, Manager, GF Gran Costa Adejeからの返信 (投稿日 : 2024 年 1 月 18 日)
Dear Claire, We regret the delay which you experienced on arrival. We know now that you had amended your booking with Hotels.com, but they sent us a cancellation by mistake instead of the modification. As you mention, we were very busy on these dates but we managed to find you a room so we are pleased that there was a positive outcome and you were able to enjoy the rest of your stay. We appreciate your loyalty and the high score you have awarded our hotel.We hope to see you again soonRegards

6/10 (普通)

Rebecca Louise

家族旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 6 泊滞在

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Urlaub at its best
Ein wunderbares Hotel - sehr schöne Zimmer - sehr aufmerksames Personal , immer freundlich - essen war gut - den Frühstücksraum sollte man evtl mal etwas schöner gestalten - ziemlich kühles Ambiente aber alles andere ist Top
2023 年 12 月に 7 泊滞在
Eliseo, Direktor, GF Gran Costa Adejeからの返信 (投稿日 : 2024 年 1 月 11 日)
Liebe Gast, VVielen Dank für deine wunderbare Bewertung! Es freut uns sehr, dass dir unsere schönen Zimmer, aufmerksames Personal und gutes Essen gefallen haben. Dein Feedback zum Frühstücksraum schätzen wir und werden es definitiv berücksichtigen. Wir hoffen, dich bald wieder bei uns begrüßen zu dürfen!Herzliche Grüße,

10/10 (非常に良い)

Thalia

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Eliseo, Manager, GF Gran Costa Adejeからの返信 (投稿日 : 2024 年 2 月 22 日)
Dear Guest,Thank you for taking the time to evaluate our hotel. We hope you will visit us again.Regards

8/10 (良い)

Úlfar

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Gott hótel, falleg bygging og herbergi, og þó þetta sé farið að eldast var þetta góð dvöl, frábær sundlaugargarður og skemmtiatriði á hverju kvöldi, eina sem hægt væri að setja út á, var hávaði og skarkali í matsalnum á álagstímum
2023 年 12 月に 5 泊滞在
Eliseo, Manager, GF Gran Costa Adejeからの返信 (投稿日 : 2024 年 1 月 5 日)
Kæri gestur,Þakka þér fyrir að deila athugasemdum þínum, við erum ánægð með að þú hafir notið dvalarinnar.Við vonumst til að sjá þig aftur í næstu heimsókn þinni til Tenerife.Bestu kveðjur

8/10 (良い)

Heidrun

2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Raymond、Reykjavik

2023 年 12 月に 4 泊滞在
Eliseo, Manager, GF Gran Costa Adejeからの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Guest, Thank you for awarding our hotel this excellent rating. We hope you will stay with us again in the future.Regards

8/10 (良い)

Mallika

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Location of property is excellent.. walking distance to beach and nearby shopping mall. There is full day of activities going in the hotel which keeps the kids busy and in evening there are performers coming from outside which were excellent. We thoroughly enjoyed our stay and would recommend this hotel
2023 年 12 月に 4 泊滞在
Eliseo, Manager, GF Gran Costa Adejeからの返信 (投稿日 : 2024 年 1 月 5 日)
Dear Guest,Thank you for sharing your comments, we are delighted you enjoyed your stay.We hope to see you again on your next visit to Tenerife.Best regards

8/10 (良い)

Sean

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A great base and good value for money.
Eliseo, Manager, GF Gran Costa Adejeからの返信 (投稿日 : 2024 年 2 月 15 日)
Dear Sean,Thank you for taking the time to evaluate our hotel. We hope you will visit us again.Regards

8/10 (良い)

Simonin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 5 泊滞在

10/10 (非常に良い)

David

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wonderful hotel
Fantastic hotel. Great food, every service you could require, fantastic staff. Simply faultless.
2023 年 12 月に 5 泊滞在
Eliseo, Manager, GF Gran Costa Adejeからの返信 (投稿日 : 2023 年 12 月 20 日)
Dear David,Thank you for taking the time to share your comments. We are very pleased you enjoyed your stay and look forward to seeing you again in the future.Best regards

6/10 (普通)

nicola

良かった点 : 清潔度、施設のコンディションと設備
Lovely hotel but noisy room, and food wasnt great.
Hotel is lovely, beautiful entrance and pool areas. Food wasn't great and the restaurant is more like a canteen. Rooms are large but very noisy. I was on the side by a road, on a low floor, which i didnt think was the best for a solo female traveller.
2023 年 12 月に 1 泊滞在
Eliseo, Manager, GF Gran Costa Adejeからの返信 (投稿日 : 2023 年 12 月 12 日)
Dear Nicola,Thank you for sharing your comments. We regret that not all aspects of our hotel were completely to your satisfaction, nevertheless, we appreciate the feedback. This is important to us as we work every day to improve. Please don't hesitate to contact us before a future visit to request your preferred location in the hotel.We hope to see you again in the future.Best regards

2/10 (非常に不満)

Paul

気になった点 : 清潔度、スタッフとサービス
2023 年 6 月に 3 泊滞在

8/10 (良い)

Paul

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
2023 年 11 月に 4 泊滞在

8/10 (良い)

Jaana

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good and clean hotel, maybe little too old and big but we had a great time. Staff was very friendly and helpful. Breakfast was good. Only minus goes to a la carte restaurant (la laja) wich was not worth the price
2023 年 11 月に 7 泊滞在
Eliseo, Manager, GF Gran Costa Adejeからの返信 (投稿日 : 2023 年 11 月 23 日)
Dear Jaana,Thank you for sharing your experience with us. We're pleased to hear that you found our hotel clean and enjoyed your time with us. It's great to know that the staff was friendly and helpful, and that you enjoyed the breakfast.We're sorry to hear that our a la carte restaurant, La Laja, did not meet your expectations in terms of value for money. Your feedback regarding this is important and we'll take it into consideration for possible future changes to our menu. We hope to have the chance to welcome you back for another enjoyable stay in the future.Regards

10/10 (非常に良い)

Darren

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 2 泊滞在
Eliseo, Manager, GF Gran Costa Adejeからの返信 (投稿日 : 2023 年 11 月 24 日)
Dear Darren,Thank you for the excellent score you have awarded our hotel. We look forward to seeing you again in the future.With best regards

8/10 (良い)

Henning

家族旅行
良かった点 : スタッフとサービス、客室の快適度
気になった点 : 施設のコンディションと設備
2023 年 11 月に 7 泊滞在

10/10 (非常に良い)

Michelle

2023 年 11 月に 2 泊滞在
Eliseo, Manager, GF Gran Costa Adejeからの返信 (投稿日 : 2023 年 11 月 9 日)
Dear Guest,Thank you for taking the time to evaluate our hotel. We hope you will visit us again.Regards

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
good but i didn’t think 5* rated in my books 4*
2023 年 10 月に 9 泊滞在
Eliseo, Manager, GF Gran Costa Adejeからの返信 (投稿日 : 2023 年 10 月 19 日)
Dear Guest,Thank you for your feedback.Regards

6/10 (普通)

Maura

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Property is tired and old, badly in need of refurbishment. Tiles on stairs are broken. Lots of areas showing water leaks and damaged plaster. Check in process was confusing. Beds are uncomfortable. Sun beds are closely packed in. However buffet food was a high standard. Overall this hotel is poor value for the rates charged.
2023 年 9 月に 7 泊滞在
Judit, Assistant Manager, GF Gran Costa Adejeからの返信 (投稿日 : 2023 年 10 月 4 日)
Dear Maura,Thanks for your feedback. Some areas in our hotel have already gone through refurbishment work and we continue to strive each day to maintain our installations in the best condition for our guests. We really appreciate your comments and we hope that in the future we will be able to host you once again and meet your expectations. Best regards,

10/10 (非常に良い)

Jasmin Alice

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 9 月に 6 泊滞在
Eliseo, Manager, GF Gran Costa Adejeからの返信 (投稿日 : 2023 年 9 月 18 日)
Dear Jasmin,Thank you for awarding our hotel this excellent rating. We hope you will stay with us again in the future.Regards

10/10 (非常に良い)

michael

2023 年 9 月に 3 泊滞在
Eliseo, Manager, GF Gran Costa Adejeからの返信 (投稿日 : 2023 年 9 月 18 日)
Dear Michael, Thank you for awarding our hotel this excellent rating. We hope you will stay with us again in the future.Regards