施設からの眺望

カールトン テル アビブ ホテルの口コミ

5 out of 5
カールトン テル アビブ ホテル
10 Eliezer Peri St, Tel Aviv

口コミ

8.6

非常に良い

評価 10 - 649 件の口コミ中 350 件が非常に良い" "
評価 8 - 649 件の口コミ中 197 件が良い" "
評価 6 - 649 件の口コミ中 55 件が普通" "
評価 4 - 649 件の口コミ中 30 件が不満" "
評価 2 - 649 件の口コミ中 17 件が非常に不満" "

8.8/10

清潔度

8.8/10

スタッフとサービス

8.8/10

設備とサービス

8.4/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

8/10 (良い)

宿泊されたお客様

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing breakfast
2019 年 8 月に 2 泊滞在
Gilaからの返信 (投稿日 : 2019 年 8 月 25 日)
Dear Guest Shalom and thank you for your lovely feedback and special remark regarding our hotel's breakfast. We do hope to have you with us again. With much respect,

10/10 (非常に良い)

宿泊されたお客様

2019 年 3 月に 3 泊滞在
Gilaからの返信 (投稿日 : 2019 年 4 月 2 日)
Dear Guest Shalom and thank you for your lovely feedback. We are delighted to hear that you had a pleasant stay with us and look forward to be at your service again on your next visit to Tel-Aviv,

8/10 (良い)

Kenichi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 10 月に 5 泊滞在
Doriからの返信 (投稿日 : 2018 年 10 月 21 日)
Dear Valued customer, The management and staff would like to thank you for your stay and for the time you spent in filling up the review. We would like to see again in the near future. Kind Regards,

8/10 (良い)

kenji

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
コンシェルジュ
コンシェルジュがとても親切でした
2017 年 12 月に 3 泊滞在
Thank you for your feedback

8/10 (良い)

Keith

良かった点 : スタッフとサービス、施設のコンディションと設備
Great view from breakfast area
2024 年 4 月に 2 泊滞在
DORIからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Valued Customer,On behalf of the management and staff, we would like to express our sincere gratitude for choosing to stay with us and for taking the time to provide us with your valuable feedback. Looking forward to welcome you back.Kind Regards

8/10 (良い)

Solomon

2024 年 3 月に 2 泊滞在
Shahar Zivからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Mr. Solomon,We're happy to hear you have enjoyed your stay at the Carlton Tel Aviv Hotel.Looking forward hosting you again soon.Shahar ZivGuest Relation ManagerCarlton Tel Aviv

10/10 (非常に良い)

???

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
DORIからの返信 (投稿日 : 2024 年 3 月 18 日)
Dear Valued Customer,On behalf of the management and staff, we would like to express our sincere gratitude for choosing to stay with us and for taking the time to provide us with your valuable feedback. Your input is highly appreciated and will undoubtedly assist us in improving our services.We would be delighted to welcome you back in the near future. Please do not hesitate to reach out to us if there is anything we can do to make your next visit even more remarkable.Thank you once again for your patronage, and we look forward to serving you again soon.Kind Regards,

10/10 (非常に良い)

James

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I recently stayed 2 nights at Carlton Tel Aviv visiting from Australia. My thoughts were that the customer service was friendly and helpful, the room and hotel property/amenities overall was very well presented and clean. I would recommend trying the buffet breakfast by the beach if you happen to stay there. Overall great location, I had hired a car and was a bit unsure about parking though I had read that there was parking 350ft away. However to my convenience there was/is paid underground parking where the hotel is located and a lift that took me straight to the reception. Had a wonderful stay and I personally think a great hotel to stay in Tel Aviv.
2024 年 3 月に 2 泊滞在
Shahar Zivからの返信 (投稿日 : 2024 年 3 月 16 日)
Dear James,Thank you for choosing to stay at the Carlton Tel Aviv during your recent visit from Australia. We truly appreciate you taking the time to share your feedback and for awarding us a perfect 5/5 score.We are delighted to hear that you enjoyed your two-night stay with us and that you found our customer service to be friendly and helpful. Providing exceptional service is our top priority, and it's always rewarding to receive such positive feedback from our guests.We're glad you had the opportunity to experience our well-presented and clean rooms and hotel amenities. It's wonderful to know that you found our beachfront buffet breakfast enjoyable. We strive to offer a variety of delicious options to start your day off right.Once again, thank you for your recommendation and kind words about our hotel. We hope to have the pleasure of welcoming you back in the future for another wonderful stay in Tel Aviv.Warm regards,Shahar ZivGuest Relations ManagerCarlton Tel Aviv

10/10 (非常に良い)

Hillel

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The stuff the brakfest the sea view
2024 年 3 月に 1 泊滞在
Shahar Zivからの返信 (投稿日 : 2024 年 3 月 10 日)
Dear Hilel,Thank you for your perfect 5/5 score! We're delighted to hear that you enjoyed the breakfast, the sea view, and the service provided by our staff during your stay. We appreciate your feedback and look forward to welcoming you back to The Carlton Tel Aviv Hotel in the future!Best regards,Shahar ZivGuest Relation ManagerThe Carlton Tel Aviv Hotel

10/10 (非常に良い)

MICHELLE

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent staff
2024 年 2 月に 8 泊滞在
DORIからの返信 (投稿日 : 2024 年 3 月 3 日)
Dear Valued Customer, On behalf of the management and staff, we would like to express our sincere gratitude for choosing to stay with us and for taking the time to provide us with your valuable feedback. Our team is constantly striving to provide exceptional service and create a memorable stay for all our guests.We would be delighted to welcome you back soon. Please do not hesitate to reach out to us if there is anything we can do to make your next visit even more remarkable.Thank you once again for your patronage, and we look forward to serving you again soon.Kind Regards,

10/10 (非常に良い)

MICHELLE

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent staff
2024 年 2 月に 1 泊滞在
DORIからの返信 (投稿日 : 2024 年 2 月 29 日)
Dear Valued Customer,On behalf of the management and staff, we would like to express our sincere gratitude for choosing to stay with us and for taking the time to provide us with your valuable feedback. Your input is highly appreciated and will undoubtedly assist us in improving our services.We would be delighted to welcome you back shortly. Please do not hesitate to reach out to us if there is anything we can do to make your next visit even more remarkable.Thank you once again for your patronage, and we look forward to serving you again soon.Kind Regards

10/10 (非常に良い)

Robert

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Rooms are very nice
2024 年 2 月に 1 泊滞在
Shahar Zivからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Robert,I wanted to express my sincere gratitude for awarding us a perfect 5/5 score and for sharing your feedback with us. Your satisfaction is our utmost priority, and we're thrilled to hear that you found our rooms to be very nice.Your positive feedback is truly appreciated, and it motivates us to continue delivering exceptional experiences to our valued guests like yourself.Thank you once again for choosing to stay with us, and we look forward to welcoming you back in the future.Warm regards,Shahar ZivGuest Relation ManagerCarlton Tel Aviv

10/10 (非常に良い)

Richard

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 4 泊滞在
Shahar Zivからの返信 (投稿日 : 2023 年 11 月 5 日)
Dear Richard,Thank you for your outstanding rating and for choosing to stay with us at the Carlton Tel Aviv. We're thrilled that your experience was top-notch.We'd love to welcome you back for another wonderful stay. Your continued patronage would be an honor. Feel free to reach out to us when you plan your next visit to Tel Aviv. We look forward to hosting you again and ensuring another exceptional experience.Warm regards,Shahar ZivGuest Relation ManagerCarlton Tel Aviv

8/10 (良い)

Ana

家族旅行
良かった点 : スタッフとサービス、客室の快適度
Tel Aviv by the beach
Hotel was not what I expected for the price we paid. Service was not the best, staff was not that friendly.
2023 年 9 月に 3 泊滞在
Shahar Zivからの返信 (投稿日 : 2023 年 10 月 17 日)
Dear Ana,Thank you for your feedback and for choosing to stay with us. We're sorry to hear that your experience didn't meet your expectations. We appreciate your honesty and will use your feedback to improve our service. We hope you'll consider giving us another chance in the future.Warm regards,Shahar ZivGuest Relation ManagerThe Carlton Tel Aviv Hotel

10/10 (非常に良い)

Matthew

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
My Favorite Tel Aviv Hotel
I will for sure be staying here again upon my next trip to Tel Aviv. Great sea view room and amazing service from all staff. Finally, one of the most extensive breakfast buffets, as close to the sea as you could get.
2023 年 9 月に 2 泊滞在
Shahar Zivからの返信 (投稿日 : 2023 年 10 月 6 日)
Dear Matthew,Thank you for your fantastic review and your perfect 10/10 score! We're thrilled to hear that the Carlton Tel Aviv is your favorite hotel in the city. We can't wait to welcome you back for another enjoyable stay. Our team will be ready to provide you with the same excellent service and delicious breakfast you love.See you next time!Warm regards,Shahar ZivGuest Relation ManagerCarlton Tel Aviv

10/10 (非常に良い)

MARIA DORA

2023 年 10 月に 2 泊滞在
DORIからの返信 (投稿日 : 2023 年 10 月 7 日)
Dear Valued Customer,On behalf of the management and staff, we would like to express our sincere gratitude for choosing to stay with us and for taking the time to provide us with your valuable feedback. Your input is highly appreciated and will undoubtedly assist us in improving our services.We would be delighted to welcome you back in the near future. Kind Regards

10/10 (非常に良い)

Moshe

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 3 泊滞在
Shahar Zivからの返信 (投稿日 : 2023 年 10 月 5 日)
Dear Moshe,Thank you for taking the time to post your perfect score! We're thrilled to hear you had an excellent experience at Carlton Tel Aviv. We hope to have the pleasure of welcoming you back in the future.Warm regards,Shahar ZivGuest Relation ManagerCarlton Tel Aviv

10/10 (非常に良い)

Leo

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 4 泊滞在
Shahar Zivからの返信 (投稿日 : 2023 年 9 月 27 日)
Dear Leo,Thank you for your perfect 10/10 score! We're thrilled to hear that you had such a wonderful experience during your stay.We'd be delighted to welcome you back as one of our valued guests in the future, ensuring another perfect experience for you.Warm regards,Shahar ZivGuest Relation ManagerCarlton Tel Aviv

10/10 (非常に良い)

Barbara

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Best in tel aviv
Perfect place for luxury in Tel Aviv without paying crazy prices.
2023 年 9 月に 2 泊滞在
Shahar Zivからの返信 (投稿日 : 2023 年 9 月 26 日)
Dear Barbara,Thank you for your perfect 10/10 score! We're thrilled to hear that you consider the Carlton the best place for luxury in Tel Aviv without the crazy prices. Your feedback is greatly appreciated, and we're delighted to have provided you with a memorable experience.We hope to continue exceeding your expectations during your future visits to Tel Aviv.Warm regards,Shahar ZivGuest Relation ManagerCarlton Tel Aviv

10/10 (非常に良い)

Kishor

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent hotel, excellent breakfast buffet, staff and guest relations were amazingly polite, professional and very willing to resolve any issues. Area around hotel very safe and pleasant to walk day and night. Nice beach infront of hotel.
2023 年 9 月に 3 泊滞在
Shahar Zivからの返信 (投稿日 : 2023 年 9 月 17 日)
Dear Kishor,Thank you for your perfect 5/5 score and your wonderful feedback! We're delighted to hear that you had an excellent experience at the Carlton Tel Aviv. Your kind words about our hotel, breakfast, staff, and guest relations are truly appreciated.We look forward to welcoming you back for another exceptional stay in the future.Best regards,Shahar ZivGuest Relation ManagerCarlton Tel Aviv

8/10 (良い)

simina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
One of the best spots in Tel Aviv
Great location and very clean. The roof top area with pool is excellent and has an amazing view and great service. Breakfast is excellent with a variety of options and is located on the beach with seafront view. The food at the restaurant is delicious. The SPA and jacuzzi located at the 5th floor has perfect settings for a great relax time with snacks provided. For the room, make sure you check the type of bed you are getting because they have a lot of twin beds but they can change mattresses and give you the queen or king you want.
2023 年 9 月に 4 泊滞在
Shahar Zivからの返信 (投稿日 : 2023 年 9 月 17 日)
Dear Simina,Thank you for your review and the 8/10 score! We're thrilled to hear that you enjoyed your stay at the Carlton Tel Aviv.It's wonderful to know that you appreciated our great location, cleanliness, and the excellent rooftop area with its stunning views. We're delighted that you had a fantastic experience at our breakfast, restaurant, and spa as well.Your feedback about the bed types is valuable, and we appreciate your understanding of our flexibility in accommodating guest preferences.We hope to have the pleasure of welcoming you back for another enjoyable stay.Best regards,Shahar ZivGuest Relation ManagerCarlton Tel Aviv

10/10 (非常に良い)

Willem

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 3 泊滞在
Shahar Zivからの返信 (投稿日 : 2023 年 9 月 10 日)
Dear Willem,Thank you for your perfect 10/10 score in your recent review on Hotels.com. We truly appreciate your positive feedback, and we're delighted to know you had such a fantastic experience at The Carlton Tel Aviv.Your support means a lot to us, and we look forward to welcoming you back for another outstanding stay in the future.Warm regards,Shahar ZivGuest Relation ManagerThe Carlton Tel Aviv

8/10 (良い)

Ron

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 3 泊滞在
Shahar Zivからの返信 (投稿日 : 2023 年 9 月 7 日)
Dear Ron,Thank you for choosing The Carlton Tel Aviv for your recent stay, and for taking the time to share your feedback with us. We appreciate your 8/10 review on Hotels.com.We are delighted to hear that you enjoyed your stay with us. If you have any specific suggestions or comments that could help us further enhance your experience, please feel free to share them. Your input is valuable to us, and we are committed to continuously improving our services.We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.Warm regards,Shahar ZivGuest Relation ManagerThe Carlton Tel Aviv

8/10 (良い)

David

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Great location!
Great location, right on the best beach in Tel Aviv with great access to good restaurants. Hotel is quite dated and could use a renovation in the near future. Service is solid. Quite expensive for the quality but options in Tel Aviv are limited. Not a 5 star property but a solid 4 star.
2023 年 8 月に 1 泊滞在
Shahar Zivからの返信 (投稿日 : 2023 年 9 月 5 日)
Dear David,Thank you for taking the time to share your feedback. We appreciate your kind words regarding our prime beachfront location and the convenience of nearby restaurants. Your constructive comments about the need for renovation are duly noted.We strive to provide our guests with excellent service and comfort, and your acknowledgment of our solid service is much appreciated. We continuously aim to enhance our offerings.We value your input, and your perspective is important to us. While options in Tel Aviv may vary, we are committed to ensuring that our guests have a pleasant stay. We look forward to any future opportunities to serve you.Warm regards,Shahar ZivGuest Relation ManagerCarlton Tel Aviv

10/10 (非常に良い)

Lawrence

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 4 泊滞在
Shahar Zivからの返信 (投稿日 : 2023 年 8 月 28 日)
Dear Lawrence,We're absolutely thrilled to see your 10/10 review after your delightful 4-night stay with us! Your perfect score and kind words mean the world to us.Being a returning guest and receiving your commendation truly warms our hearts. Thank you for sharing your positive experience with others through this review.We're already looking forward to your next visit and can't wait to welcome you back to Carlton.Warm regards,Shahar ZivGuest Relation ManagerCarlton Tel Aviv

10/10 (非常に良い)

Jennifer

2023 年 8 月に 2 泊滞在
Shahar Zivからの返信 (投稿日 : 2023 年 9 月 17 日)
Dear Jennifer,Thank you for your perfect 5/5 score. We're thrilled that you had an excellent experience at the Carlton Tel Aviv.Your positive feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back in the near future.Warm regards,Shahar ZivGuest Relation ManagerCarlton Tel Aviv

6/10 (普通)

abraham、Chicago

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 8 月に 1 泊滞在
Shahar Zivからの返信 (投稿日 : 2023 年 8 月 17 日)
Dear Abraham,I was saddened to see your 3/5 rating for your recent stay at the Carlton Tel Aviv. It's regrettable that your experience didn't align with the high standards we strive to uphold. Your comfort and satisfaction are our top priorities.I'm glad to hear that we were able to accommodate your specific room preferences, such as the spacious room with a full sea view, away from the elevators, and on the executive floor. However, it seems there might have been other aspects of your stay that didn't meet your expectations.I want to assure you that we take your feedback seriously, and we are continuously working to improve our services. If you have any specific details or areas where you felt we could have done better, we would greatly appreciate hearing from you. Your insights will help us enhance our offerings and ensure a more enjoyable experience for all our guests.We genuinely hope you would grant us the privilege of hosting you again in the future. It would be our opportunity to showcase the true Carlton experience that many of our guests cherish. We're committed to providing you with the exceptional stay you deserve.Thank you for your feedback and consideration.Warm regards,Shahar ZivGuest Relations ManagerCarlton Tel Aviv

10/10 (非常に良い)

Allan

2023 年 8 月に 1 泊滞在
Shahar Zivからの返信 (投稿日 : 2023 年 8 月 31 日)
Dear Allan,Thank you so much for your glowing 5/5 review of the Carlton Tel Aviv! We're thrilled to hear that you had a fantastic experience during your stay. Your kind words mean the world to us, and we look forward to welcoming you back for another wonderful visit.Best regards,Shahar ZivGuest Relation ManagerCarlton Tel Aviv

10/10 (非常に良い)

ilan

2023 年 8 月に 2 泊滞在
Shahar Zivからの返信 (投稿日 : 2023 年 8 月 31 日)
Dear Ilan,Thank you so much for your wonderful feedback and the perfect 5/5 rating. I am thrilled to hear that you and your family had a delightful stay at the Carlton Hotel Tel Aviv. I hope you made the most of your two nights with us.We would be absolutely delighted to have the opportunity to host you again in the near future.Warm regards,Shahar ZivGuest Relations ManagerCarlton Tel Aviv

10/10 (非常に良い)

Kevin

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wonderful hotel / amazing experience
Our stay at the Carlton was one of the best hotel experiences ever... from the time of check in until the minute we left, we were treated like we were special guests. I would like to give a special acknowledgment to Gila who provided amazing customer service. She is very special and I hope the hotel knows how good she is at her job! The hotel rooms were comfortable, the spa was great, and the rooftop pool and jacuzzi amazing. We had a rental car and they provided valet service which cost around $40/ day but was worth every cent due to the convenience. The breakfast was wonderful and had a view of the beach/surfers/marina. I would not hesitate to stay here again.
2023 年 7 月に 3 泊滞在
DORIからの返信 (投稿日 : 2023 年 8 月 2 日)
Dear Valued customer,The management and staff would like to thank you for your stay and for the time you spent filling up the wonderfully detailed review. We would like to see you again in the near future.Kind Regards

10/10 (非常に良い)

Maria、Alexandria

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing hotel. Location, rooms, food and staff are simply amazing. The breakfast buffet is the best I have seen. The staff is always kind and constantly trying to help. Special thanks to Fabian who took care of us, found a doctor that came to the hotel to help me and made sure I had all I needed. Same with Shila at the breakfast, who was sending me special teas to help me with my recovery.
2023 年 7 月に 1 泊滞在
DORIからの返信 (投稿日 : 2023 年 8 月 2 日)
Dear Valued customer,The management and staff would like to thank you for your stay and for the time you spent filling up the review. We appreciate your support to the hotel staff.we will forward it to all employees. We would like to see you again in the near future.Kind Regards

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
tomer88
real nice room with view to the shore line. the pool was too small and too crowded. prime location
2023 年 7 月に 1 泊滞在
DORIからの返信 (投稿日 : 2023 年 7 月 31 日)
Dear Valued customer,The management and staff would like to thank you for your stay and for the time you spent filling up the review. We would like to see you again in the near future.Kind Regards

2/10 (非常に不満)

Itzik、Rumson

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I did not like this stay, at all. I will not be coming back and I would not recommend it to anyone. Let me first say, I used to be a big fan of this hotel, stayed in it several times and used the spa several times. Through the years the hotel slowly deteriorated, and as other 5 star hotels got upgraded and built in Tel-Aviv the Carlton didn't keep up with them. The final straw on this stay was abnoctious behavior by the staff, trying to communicate a perfectly sensible rule. This followed a check in to a smelly room with Marina view VS the full sea view I booked. The room we were moved to was dirty, especially the showers that I ended up cleaning myself. If you're a tourist, do yourself a favour, book one of the other excellent 5 star hotels in Tel-Aviv.
2023 年 7 月に 2 泊滞在
DORIからの返信 (投稿日 : 2023 年 7 月 28 日)
Thank you for taking the time to answer the quick feedback regarding your recent stay at Carlton Tel Aviv Hotel. I am truly sorry that your stay did not meet your expectations.Listening and learning from our guests is at the core of our uncompromising customer service policy and our constant pursuit to improve and meet our customer’s expectations.Shabbat Shalom

2/10 (非常に不満)

Joav

2023 年 7 月に 3 泊滞在
Shahar Zivからの返信 (投稿日 : 2023 年 8 月 14 日)
Dear Joav,Thank you for choosing Carlton Tel Aviv for your recent stay. We truly value your feedback and are committed to ensuring that every guest has a memorable and delightful experience.I noticed your rating, and I'm genuinely sorry that your stay did not meet your expectations. I have sent you an email inquiring about the specific aspects that may have led to your experience.Your insights are incredibly valuable as we strive to continuously improve our offerings and provide exceptional service. I appreciate your time and consideration in helping us identify areas for enhancement.Looking forward to hearing from you and the opportunity to make things right.Warm regards,Shahar ZivGuest Relations ManagerCarlton Tel Aviv Hotel

10/10 (非常に良い)

zoya

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Tel Aviv waterfront is pricey! We tried several hotels in Tel Aviv and found Carlton to offer the best value, especially if you have your heart set on a hotel with a rooftop pool with a restaurant (and who wouldn't!)
2023 年 7 月に 3 泊滞在
DORIからの返信 (投稿日 : 2023 年 7 月 19 日)
Dear Valued customer,The management and staff would like to thank you for your stay and for the time you spent filling up the great review. Our aim is to make all guests happy with memorable moments.We would like to see you again in the near future.Kind Regards

10/10 (非常に良い)

Miryam

2023 年 7 月に 5 泊滞在
DORIからの返信 (投稿日 : 2023 年 8 月 6 日)
Dear Valued customer,The management and staff would like to thank you for your stay and for the time you spent filling up the nice review. We would like to see you again in the near future.Kind Regards

6/10 (普通)

Helene

2023 年 7 月に 1 泊滞在
DORIからの返信 (投稿日 : 2023 年 8 月 3 日)
Dear HeleneThank you for taking the time to answer the quick feedback regarding your recent stay at Carlton Tel Aviv Hotel. I am truly sorry that your stay did not meet your expectations.if you could please inform us with more details about your stay, you were not happy with, in your feedback and raise any other concerns you may have by replying to this emailKind Regards

10/10 (非常に良い)

jonathan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Awesome hotel!
2023 年 7 月に 5 泊滞在
DORIからの返信 (投稿日 : 2023 年 9 月 1 日)
Dear Valued customer,The management and staff would like to thank you for your stay and for the time you spent filling up the review. We would like to see you again in the near future.Kind Regards

8/10 (良い)

Janice

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great place, great location.. room set up was a little awkward
2023 年 7 月に 2 泊滞在
DORIからの返信 (投稿日 : 2023 年 7 月 9 日)
Dear Valued customer,The management and staff would like to thank you for your stay and for the time you spent filling up the amazing review. We would like to see you again in the near future.Kind Regards

10/10 (非常に良い)

Faina

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location and amazing breakfast
2023 年 7 月に 2 泊滞在
DORIからの返信 (投稿日 : 2023 年 7 月 8 日)
Dear Faina our Valued customer,The management and staff would like to thank you for your stay and for the time you spent filling up the review. We would like to see you again in the near future.Kind Regards

10/10 (非常に良い)

Sarri

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
BEST Place to stay in Tel Aviv
I have stayed at many hotels in Israel, and I keep coming back to the Carlton for their personalized care and concern for each of their guests. The small feel and personal attention from the staff, I cannot find at other Tel Aviv hotels. The breakfast is incredible and varied and the hotel manager, Gila, comes every morning to breakfast and walks around to each table asking guests how their stay is and if they need anything - this kind of attention is rare and something that draws me back to the hotel each and every time. Gila is warm is wonderful as is the rest of the staff. I have never had a bad experience at this hotel and promise you won't be sorry to stay here. It is in a great location near everything and right on the beach. It's my go-to stay in Tel Aviv trip after trip.
2023 年 6 月に 3 泊滞在
DORIからの返信 (投稿日 : 2023 年 6 月 30 日)
Dear Ms. Sarri ,The management and staff would like to thank you for your stay and for the time you spent filling up the superb review. We all enjoyed reading your personal touch to GilaShe is remarkable We would like to see you again in the near future.Kind Regards

6/10 (普通)

Carole

気になった点 : スタッフとサービス、施設のコンディションと設備
Housekeeping was terrible. Fresh towels were not provided each morning. I had to request fresh towels, even though the old ones were removed. They did not replace the toiletries, nor did they replace tea and coffee.
2023 年 6 月に 2 泊滞在
DORIからの返信 (投稿日 : 2023 年 6 月 13 日)
Thank you for taking the time to answer the quick feedback regarding your recent stay at Carlton Tel Aviv Hotel. I am truly sorry that your stay did not meet your expectations.The issues you mentioned in your feedback are currently being investigated by me. Listening and learning from our guests is at the core of our uncompromising customer service policy and our constant pursuit to improve and meet our customer’s expectations.

10/10 (非常に良い)

Rochelle

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This property was exactly what I wanted to end my visit! It offered decadent views, delicious room service (try the smoked salmon sandwich and chocolate ice cream) and the most attentive and courteous staff. I loved my stay and will definitely return.
DORIからの返信 (投稿日 : 2023 年 6 月 13 日)
Dear Valued customer,The management and staff would like to thank you for your stay and for the time you spent filling up the excellent review. We would like to see you again in the near future.Kind Regards

10/10 (非常に良い)

Michael Rory

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
This was our third visit to the Carlton. We loved it. The service is the strongest we’ve seen in Tel Aviv. Warm, welcoming and friendly. They even sent up some halva to the room for us to enjoy. Fantastic Israeli breakfast. We chose an executive floor this time and we really enjoyed the service and food in the executive lounge. The room was great with incredible views of the Tel Aviv coastline.
2023 年 6 月に 3 泊滞在
DORIからの返信 (投稿日 : 2023 年 6 月 13 日)
Dear Valued customer,The management and staff would like to thank you for your stay and for the time you spent filling up the excellent review. We would like to see you again in the near future.Summer is here throughout the year.Kind Regards

10/10 (非常に良い)

James

2023 年 6 月に 1 泊滞在
DORIからの返信 (投稿日 : 2023 年 6 月 13 日)
Dear Valued customer,The management and staff would like to thank you for your stay and for the time you spent filling up the excellent review. We would like to see you again in the near future.Kind Regards

4/10 (不満)

Aslija

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Overpriced, dated, packed hotel on the beachfront with poor service This is a well located hotel which unfortunately suffers from indifferent staff, tiny roof pool (with 50 beds in a hotel of more than 500) dated rooms and noisy toilets from other rooms audible in rooms. Pricing for what you get for all the above is extortionate. The tiny rooftop pool experience (50 beds for 550 people ) is a nightmare, full of screaming kids (many of whom are not even from the hotel - the sunbeds just taken up by tel aviv locals who live nearby with virtually no checking by the staff (this was confirmed to me by several people I spoke to that this hotel is famous as a place for people nearby to come and get a free swim). We were regularly woken in the morning and overnight by the dated plumbing : every time a neighbouring or above room is flushed it is loudly audible within the room. Food - average. Staff: yawning, tired, overworked and couldn’t care less. For anyone who isn’t really price conscious or not spending much time in the hotel, to visit other parts of tel aviv- and not particularly needing a good night’s sleep - this is fine. For anyone else - don’t waste your hard earned money on this failing and dated hotel.
2023 年 6 月に 3 泊滞在
DORIからの返信 (投稿日 : 2023 年 6 月 4 日)
Dear GuestsThank you for taking the time to answer the quick feedback regarding your recent stay at Carlton Tel Aviv Hotel. I am truly sorry that your stay did not meet your expectations.The issues you mentioned in your feedback are currently being investigated by me. I would really appreciate it if you could please inform us with more details about the issue you mentioned in your feedback and raise any other concerns you may have by replying to this email.Listening and learning from our guests is at the core of our uncompromising customer service policy and our constant pursuit to improve and meet our customer’s expectations.Kind Regards

10/10 (非常に良い)

chiara

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
.
2023 年 5 月に 1 泊滞在
DORIからの返信 (投稿日 : 2023 年 6 月 2 日)
Dear Valued customer,The management and staff would like to thank you for your stay and for the time you spent filling up the beautiful and supportive review. We would like to see you again in the near future.Kind Regards

10/10 (非常に良い)

Alison

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Lovely hotel right off the promenade. Room was smallish but lovely with nice amenities, including bathrobes. I was greeted with a refreshing drink and found bottled water, apples and dates in the room. The hotel staff was friendly and professional. They generously gave me a free breakfast which is typically an up charge. And what a breakfast!! Superb! I would happily stay here again.
2023 年 5 月に 2 泊滞在
DORIからの返信 (投稿日 : 2023 年 5 月 26 日)
Dear Valued customer,The management and staff would like to thank you for your stay and for the time you spent filling up the beautiful review. and a great score We would like to see you again in the near future

10/10 (非常に良い)

Sandra

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was the end of our trip and we wanted to relax and enjoy the view, the ocean, the pool, it was perfect
2023 年 5 月に 2 泊滞在
DORIからの返信 (投稿日 : 2023 年 5 月 23 日)
Dear Valued customer,The management and staff would like to thank you for your stay and for the time you spent filling up the great review and high score We would like to see you again in the near future.Kind Regards

10/10 (非常に良い)

Philippe

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Parfait
2023 年 5 月に 3 泊滞在
DORIからの返信 (投稿日 : 2023 年 5 月 23 日)
Dear Valued customer,The management and staff would like to thank you for your stay and for the time you spent filling up the beautiful review and score.We would like to see you again in the near future.Kind Regards