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"Overall, we had a good stay at The Garrison and most aspects of the hotel were positive. The location is excellent for exploring Fort William, and the main facilities were clean and well presented. Apart from parking, everything else met expectations and the staff were generally helpful. However, there were a few downsides. The single sofa bed was very uncomfortable and not suitable for a good night’s sleep. Also, there was ongoing construction work which started quite early around 8am — this was a bit disruptive, especially if you had the window open as some dust could come into the room. Another small inconvenience was the access to reception. Having to go through multiple doors made it feel less straightforward than it should be, especially when arriving with luggage. Overall, a decent stay with a few areas that could be improved to make the experience much better."

"Breakfast was good. The room was small. We rented the tiny room. TV remote did not work. TV was very small."

"A brief but very pleasant stay with our family at the Onich. We stayed in a little standalone corrage next to the hotel and it was very comfortable. The only downside was that the only bathroom was upstairs via the bedroom and the property was facing a main road so we had to be very cautious leaving it with our children. The staff were wonderful; very warm and friendly and the food was excellent. "

"Large, modern, clean room. Great breakfast choice and very tasty. Staff very efficient and friendly. The hotel couldn't be more central."

"Good selection all hot and fresh "

"The water in the shower was tepid at best. Apparently they had the boilers replaced recently, they told us, but the shower was poor. Kettle had a massive dent in it. The replaced kettle only worked when placed on the electricity supply at just the right angle. All the furniture in the room was cheap and tacky faux oak laminate where the oak was peeling off. An electricity cable was taped to the walls up the stairs. Basically you have to wonder why they bother to keep the hotel going. It’s in need of huge refurbishment and gives off the opinion of why are they continuing to bother offering accommodation. Very surprised it’s on the Hotels.com listing of venues to sleep. If I was Hotels.com I’d remove it as it damages their reputation. "

"Breakfast was excelent and easy parking with ev charging on site"

"Staff were all extremely friendly and helpful. Very quiet and picturesque location. Excellent breakfast and spa. Only slight negative is we upgraded to a Deluxe room and I would suggest it was average rather than deluxe."

"Fab wee hotel with onsight parking. Room was spotless. Tea and coffee making facilities with bottled water and biscuits replenished every day. Fresh towels every day and housekeeping staff were so helpful and chatty. Hotel is situated on main road into Oban town centre. They have a beautiful bar area which is very quiet and would benefit from offering evening meal. Overall a wonderful stay. This is our fourth stay here and will most definitely be returning. "