reached late evening to check in, rooms were already available. upon reaching the room, noticed the room was very musky. no decent wardrobe and the air cond was very noisy at times. the fridge cant be switched on as it was moved from its original location thus the plug was too far away. the wifi was also out of service. second day, had to ask the front desk to ask the staff to move the fridge, fix the internet and check on the water supply as there was water disruption on the second day! breakfast was very limited and the restaurant didnt refill the unavailable dishes. noticed they were signages with different directions for the Kiblat in the room and both directions were wrong. the bedding was not very comfortable and didnt manage to sleep properly at night. very poor soundproof and could hear some teens laughing and smoking along the corridor. the front desk counter staff were not very friendly, not very courteous and they hardly smile. the only staff worth the praise was Awal who works at the restaurant: very courteous and friendly.
Elle
2018 年 4 月に 3 泊滞在
6/10 (普通)
宿泊されたお客様
2016 年 10 月 25 日
宿泊されたお客様
8/10 (良い)
宿泊されたお客様
2015 年 12 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
My 1st stay at Emas Hotel Tawau
Confortable. The bed matches my sleeping conditions.
宿泊されたお客様
4/10 (不満)
dg su、kota kinabalu
2015 年 3 月 27 日
気になった点 : 施設のコンディションと設備、客室の快適度
Quite and near to bus terminal
Only the toilet need to improve. A bit difficult for muslim like us to take wudhu for prayer as no pipe in the bathroom only shower
dg su
6/10 (普通)
MICHAEL、Kota Kinabalu
2015 年 1 月 8 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Good for Business Trip
Room was quite okay, cofy and enlighting. But Breakfast has limited choices and no convenience stores around the hotel. The room is big and spacious. Iron board needs to be changed as the cover is torned. A lot of information has being provided in the room for review purposes. TV Programme are limited to few channels only, eventhough ASTRO guide has been provided, but didn't serve any purpose. Controling water temperature was a bit hard. Requested airport transfer but unable due to festive season.
MICHAEL
6/10 (普通)
Nurul、Malaysia
2014 年 12 月 20 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Nice hotel
Just anice hotel and did not have any problem when staying there
Nurul
8/10 (良い)
Rose、Shah Alam, Selangor, Malaysia.
2014 年 12 月 9 日
良かった点 : 清潔度、客室の快適度
Nice hotel for honeymoon.
Everything is consider good for the hotel. Just when coming to breakfast ...its a bit late for food serving. 10% of the food haven't yet come out and some of us already complete their breakfast.
Rose
4/10 (不満)
Claudia、82234 Weßling
2014 年 11 月 2 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Chinesische Führung hinterläßt seine Spuren!
Die Angaben in der mobilen App Version sind in wesentlichen Punkten falsch. Wir suchten ein Hotel in der Nähe des Flughafens Tawau. In der Entfernungs-Beschreibung war von 2,5 km Entfernung zum Flughafen die Rede. Die Verlinkung in der App führte uns tatsächlich ca. 3 km vom Flughafen entfernt in eine Sackgasse. Tatsächlich befand sich das Hotel Mitten in Tawau ca. 25 km vom Flughafen entfernt. Mehrkosten von 80 MYR fürs Taxi sind einzuplanen.
Rezeption fand unsere Buchung von Hotels.com nicht, weil angeblich der Manager tagelang seine E-Mails nicht las. Check in dauerte dadurch 1 Stunde. Die Teppiche auf den Hotelfluren waren versifft, gehören schon lange entweder gründlich gereinigt oder ersetzt. Das Zimmer entsprach den Angaben und den Vorbewertern mit Ausnahme der angepriesenen TV-Sat-Programme (nur zwei Örtliche Sender - einer in chinesischer der andere in malaysischer Sprache - in schlechter Qualität empfangbar). Die Klimaanlage funktionierte nur sehr mäßig. Das Frühstück-Buffet war landestypisch reichhaltig präsentiert. Unbedingt den in der Gegend um Tawau angebauten Kakao probieren!