4/10 (不満)
Sarai
家族旅行
2024 年 2 月 7 日
良かった点 : 清潔度、施設のコンディションと設備
A good sized one bedroom apartment in a really convenient location. Super easy to walk to things and not have to worry about parking and traffic which is so much worse at the mount these days.
A good experience utterly tainted by being abused by the owner upon checkout in the basement carpark. We were aggressively approached at our vehicle and accused of being dishonest and “cheating the system” in relation to our 2 year old who was in attendance with us. Upon review I may have omitted to specify she was with us and therefore be charged the minimal additional amount. If this was the case it was certainly an honest mistake made by a heavily pregnant guest trying to make a booking for a couple of days away with family before baby’s arrival. I would be more than happy for the error to be brought to my attention in a polite manner and I would rectify the mistake. The manner in which this was dealt with was nothing short of aggressive and rude and accusing. Further, she then insinuated that a 2 year old would cause wear and tear on property and as she would have found upon inspecting the property we left it absolutely fine.
On this basis I would not recommend this property.
Also - traffic noise is very loud at all hours from the apartment so bear that in mind.
Sarai
2024 年 2 月に 2 泊滞在