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シャムサン エアポート ホテルの口コミ

4.5 out of 5
シャムサン エアポート ホテル
Yangi Qo'yliq Ko'chasi 1B, Tashkent, Tashkent

口コミ

9.6

最高に素晴らしい

評価 10 - 21 件の口コミ中 17 件が非常に良い" "
評価 8 - 21 件の口コミ中 3 件が良い" "
評価 6 - 21 件の口コミ中 1 件が普通" "
評価 4 - 21 件の口コミ中 0 件が不満" "
評価 2 - 21 件の口コミ中 0 件が非常に不満" "

9.8/10

清潔度

9.4/10

スタッフとサービス

10/10

設備とサービス

9.8/10

施設のコンディションと設備

9.2/10

環境への配慮

口コミ

10/10 (非常に良い)

ery

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
清潔感もあり、とてもよかったです！
2023 年 8 月に 2 泊滞在
Shamsan Aiport Hotelからの返信 (投稿日 : 2023 年 8 月 16 日)
こんにちは。 良いフィードバックをありがとうございました。

8/10 (良い)

Brian

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean new hotel near airport at a reasonable price. It was great for our need to test before going on Silk Road tour:
2024 年 4 月に 3 泊滞在
Shamsan Aiport Hotelからの返信 (投稿日 : 2024 年 4 月 17 日)
Dear Brian, It has been our pleasure to welcome your mom at Shamsan airport Hotel. Many thanks for taking the time to provide us with such valuable feedback.Our teams aims to deliver the most attentive service, and we are glad to read that you enjoyed our hospitality. We hope to have the pleasure of welcoming you again.Best regards,Shamsan Airport Hotel Team

10/10 (非常に良い)

Fausto、Chiari

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Perfect
2024 年 3 月に 1 泊滞在
Shamsan Airport Hotel からの返信 (投稿日 : 2024 年 3 月 29 日)
Dear Fausto, It has been our pleasure to welcome your mom at Shamsan airport Hotel. Many thanks for taking the time to provide us with such valuable feedback.Our teams aims to deliver the most attentive service, and we are glad to read that you enjoyed our hospitality. We hope to have the pleasure of welcoming you again.Best regards,Shamsan Airport Hotel Team

10/10 (非常に良い)

Pedro

出張
Excellent
2024 年 2 月に 1 泊滞在
Shamsan Airport Hotel からの返信 (投稿日 : 2024 年 2 月 18 日)
Dear Pedro, It has been our pleasure to welcome you at Shamsan airport Hotel. Many thanks for taking the time to provide us with such valuable feedback.Our teams aims to deliver the most attentive service, and we are glad to read that you enjoyed our hospitality. We hope to have the pleasure of welcoming you again.Best regards,Shamsan Airport Hotel Team

10/10 (非常に良い)

Artur

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 24 泊滞在
Shamsan Aiport Hotelからの返信 (投稿日 : 2024 年 1 月 17 日)
Dear Artur, It has been our pleasure to welcome you at Shamsan airport Hotel. Many thanks for taking the time to provide us with such valuable feedback.Our teams aims to deliver the most attentive service, and we are glad to read that you enjoyed our hospitality. We hope to have the pleasure of welcoming you again.Best regards,Shamsan Airport Hotel Team

10/10 (非常に良い)

Mustafa

ペット同伴の旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Kahvaltı biraz zayıf
2023 年 11 月に 3 泊滞在
Shamsan Aiport Hotelからの返信 (投稿日 : 2023 年 11 月 28 日)
Sevgili Mustafabey, Geri bildiriminiz için teşekkür ederiz. Bu bizim için çok önemli. Yorumlarınızı mutlaka restoran yöneticimize ileteceğiz.Samimi olarak,Shamsan Airport Hotel

10/10 (非常に良い)

alexander

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
All was top quality
2023 年 10 月に 2 泊滞在
Shamsan Airport Hotel からの返信 (投稿日 : 2023 年 10 月 25 日)
Dear Alexander, It has been our pleasure to welcome you at Shamsan airport Hotel. Many thanks for taking the time to provide us with such valuable feedback.Our teams aims to deliver the most attentive service, and we are glad to read that you enjoyed our hospitality. We hope to have the pleasure of welcoming you again.Best regards,Shamsan Airport Hotel Team

10/10 (非常に良い)

SaeEun

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
화장실변기와 세수대의 거리가 좁은느낌. 5일동안 지내면서 샤워부스의 머리카락은 단 한번도 치우지않음. 칫솔치약은 2,3일에 딱 한번 새것으로 넣어주심. 참고로 헤어 컨디셔너와 바디로션없음. 샤워부스에 샤워커텐이나 문이 않달려있음. 다만 이곳의 최고장점~ 직원들의 친절도 최상! 영어 사용에 불편함이 없음!
2023 年 10 月に 2 泊滞在
Shamsan Airport Hotel からの返信 (投稿日 : 2023 年 10 月 24 日)
Dear SaeEun, It was a pleasure to have you stay at our hotel and thank you for sharing your feedback about our service. Your evaluation gives us an indication of our performance and it gives us the inspiration to improve the quality of our products and services. On behalf of the entire team, we would like to extend our apologies knowing that your stay could have been more enjoyable. Would you be so kind to share with us what problems you have met during your stay and your feedback will be shared to the relevant department to review how can this be improved further. We take feedback very seriously and always strive to ensure that all our guests are comfortable and leave our hotel with amazing memories to share. At this point, we apologize if the experience was otherwise. We are very confident that we will be able to improve our service whenever we be given the opportunity to do so and therefore please do not hesitate to contact us directly if we may be of assistance in ensuring that your next visit is more memorable. We wish you a wonderful day. Kind regards, Shamsan Airport Hotel team.

10/10 (非常に良い)

Anna

2023 年 10 月に 2 泊滞在
Shamsan Aiport Hotelからの返信 (投稿日 : 2023 年 11 月 6 日)
Dear Anna, It has been our pleasure to welcome you at Shamsan airport Hotel. Many thanks for taking the time to provide us with such valuable feedback.Our teams aims to deliver the most attentive service, and we are glad to read that you enjoyed our hospitality. We hope to have the pleasure of welcoming you again.Best regards,Shamsan Airport Hotel Team

10/10 (非常に良い)

SangHyun

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
가족이 함께 숙박하기 좋아요
가족이 함께 숙박했습니다. 호텔가격도 착하고 청결상태도 아주 좋았습니다. 다음에도 타슈켄트에 가면 꼭 다시 이 호텔을 이용하고 싶습니다.
2023 年 10 月に 2 泊滞在
Shamsan Aiport Hotelからの返信 (投稿日 : 2023 年 10 月 13 日)
Dear Mr. Choi, It has been our pleasure to welcome you at Shamsan airport Hotel. Many thanks for taking the time to provide us with such valuable feedback.Our teams aims to deliver the most attentive service, and we are glad to read that you enjoyed our hospitality. We hope to have the pleasure of welcoming you again.Best regards,Shamsan Airport Hotel Team

10/10 (非常に良い)

Askar、Brooklyn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
All great.
2023 年 10 月に 1 泊滞在
Shamsan Airport Hotel からの返信 (投稿日 : 2023 年 10 月 9 日)
Dear Mr. Askar, It has been our pleasure to welcome you at Shamsan airport Hotel. Many thanks for taking the time to provide us with such valuable feedback.Our teams aims to deliver the most attentive service, and we are glad to read that you enjoyed our hospitality. We hope to have the pleasure of welcoming you again.Best regards,Shamsan Airport Hotel Team

10/10 (非常に良い)

Natalya、Brooklyn

2023 年 10 月に 1 泊滞在
Shamsan Airport Hotel からの返信 (投稿日 : 2023 年 10 月 25 日)
Dear Natalya, It has been our pleasure to welcome you at Shamsan airport Hotel. Many thanks for taking the time to provide us with such valuable feedback.Our teams aims to deliver the most attentive service, and we are glad to read that you enjoyed our hospitality. We hope to have the pleasure of welcoming you again.Best regards,Shamsan Airport Hotel Team

10/10 (非常に良い)

Gokhan

2023 年 9 月に 3 泊滞在
Shamsan Aiport Hotelからの返信 (投稿日 : 2023 年 9 月 26 日)
Dear Mr. Gokhan,It has been our pleasure to welcome you at Shamsan airport Hotel. Many thanks for taking the time to provide us with such valuable feedback.Our teams aims to deliver the most attentive service, and we are glad to read that you enjoyed our hospitality. We hope to have the pleasure of welcoming you again.Best regards,Shamsan Airport Hotel Team

8/10 (良い)

Paul-Thomas

2023 年 9 月に 2 泊滞在
Shamsan Aiport Hotelからの返信 (投稿日 : 2023 年 9 月 26 日)
Dear Paul-Thomas,It has been our pleasure to welcome you at Shamsan airport Hotel. Many thanks for taking the time to provide us with such valuable feedback.Our teams aims to deliver the most attentive service, and we are glad to read that you enjoyed our hospitality. We hope to have the pleasure of welcoming you again.Best regards,Shamsan Airport Hotel Team

6/10 (普通)

WONIL

良かった点 : 清潔度、客室の快適度
2023 年 9 月に 4 泊滞在
Shamsan Aiport Hotelからの返信 (投稿日 : 2023 年 9 月 23 日)
Dear Wonil, It was a pleasure to have you stay at our hotel and thank you for sharing your feedback about our service. Your evaluation gives us an indication of our performance and it gives us the inspiration to improve the quality of our products and services. On behalf of the entire team, we would like to extend our apologies knowing that your stay could have been more enjoyable. Would you be so kind to share with us what problems you have met during your stay and your feedback will be shared to the relevant department to review how can this be improved further. We take feedback very seriously and always strive to ensure that all our guests are comfortable and leave our hotel with amazing memories to share. At this point, we apologize if the experience was otherwise. We are very confident that we will be able to improve our service whenever we be given the opportunity to do so and therefore please do not hesitate to contact us directly if we may be of assistance in ensuring that your next visit is more memorable. We wish you a wonderful day. Kind regards, Shamsan Airport Hotel team.

10/10 (非常に良い)

Johan

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Beautiful hotel
This is a beautiful, new hotel. The rooms are a great size, clean & comfortable. There could have been more soundproofing as we could hear the TV & voices from other rooms. Communication was great even before booking the hotel as they responded quickly to email inquiries. The breakfast was very good. The hot food was different all the five days we were there, and we could order eggs to be freshly made as we wanted. The pastries were amazing! There is a small shop next door which was convenient for buying water. The business conference room was useful for working in during the day. The gym, spa and pool were great too. Special mention about Zaina at the restaurant who was always very friendly & helpful and brought a slice of cake when she heard it was our daughter's birthday. "Don't disturb me" signs could have been provided to let the housekeeping know when we were in the room. There is a lovely kids' play area through the breakfast room but it is not marked or advertised well so please ask about it at the reception.
2023 年 8 月に 5 泊滞在
Shamsan Aiport Hotelからの返信 (投稿日 : 2023 年 9 月 6 日)
Dear Johan,It has been our pleasure to welcome you at Shamsan airport Hotel. Many thanks for taking the time to provide us with such valuable feedback.Our teams aims to deliver the most attentive service, and we are glad to read that you enjoyed our hospitality. We hope to have the pleasure of welcoming you again.Best regards,Shamsan Airport Hotel Team

10/10 (非常に良い)

Mashhura

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 1 泊滞在
Shamsan Aiport Hotelからの返信 (投稿日 : 2023 年 8 月 14 日)
Уважаемая Машхура, Благодарим Вас за Вашу высокую оценку и позитивный отзыв. Это очень важно для нас. Мы очень рады, что Вы остановили свой выбор на нашем отеле и очень благодарны Вам за доверие. Спасибо, что выбираете нас снова и снова. Мы рады, что смогли оправдать Ваши ожидания. С уважением, команда отеля Shamsan Airport Hotel.

10/10 (非常に良い)

Michaël、VIRY-CHÂTILLON

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Très bel établissement - récent - proche de l'aéroport. Les chambres sont vastes et non-fumeur, la piscine et le spa sont un plus appréciable. Le restaurant est de qualité. La zone dans laquelle est situé l'hôtel est sans intérêt, mais pratique pour accéder à l'aéroport.
2023 年 7 月に 1 泊滞在
Shamsan Aiport Hotelからの返信 (投稿日 : 2023 年 7 月 19 日)
Dear Michael,It has been our pleasure to welcome you at Shamsan airport Hotel. Many thanks for taking the time to provide us with such valuable feedback.Our teams aims to deliver the most attentive service, and we are glad to read that you enjoyed our hospitality. We hope to have the pleasure of welcoming you again.Best regards,Shamsan Airport Hotel Team

8/10 (良い)

Mashhura

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
Hotel is new and in great condition, staff are kind. But they are very slow and need proper training I think. Restaurant service is slow. I had to wait with small kid for 1,5 h to get our food (it was delicious, but such a slow service) I visited the same hotel again in a few months and the same experience. Breakfast was not ready in the morning and nobody is the restaurant to prepare and we had to leave without breakfast.
2023 年 7 月に 1 泊滞在
Shamsan Aiport Hotelからの返信 (投稿日 : 2023 年 7 月 4 日)
Dear Mshhura, It has been our pleasure to welcome you at Shamsan Airport Hotel. Many thanks for taking the time to provide us with such valuable feedback. We are very sorry for the incovenience you have experienced in our restaurant. May us insure you that we will improve service in the restaurant. We hope to have the pleasure of welcoming you again. Best regards, Shamsan Airport Hotel Team

10/10 (非常に良い)

rico

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
very nice and friendly staff
2023 年 5 月に 1 泊滞在
Shamsan Aiport Hotelからの返信 (投稿日 : 2023 年 5 月 8 日)
Dear Rico,It has been our pleasure to welcome you at Shamsan airport Hotel. Many thanks for taking the time to provide us with such valuable feedback.Our teams aims to deliver the most attentive service, and we are glad to read that you enjoyed our hospitality. We hope to have the pleasure of welcoming you again.Best regards,Shamsan Airport Hotel Team