Salomon was a perfect host and the property is jaw dropping! I don’t think the pictures do it justice. It is so grand and fits in so well to the Sicilian
Robyn
2019 年 8 月に 5 泊滞在
10/10 (非常に良い)
宿泊されたお客様
グループ旅行
2019 年 8 月 17 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Davvero un ottimo “ castello “ mi sono trovato benissimo niente da dire ragazza ottima per tutto e in tutto miglior soggiorno fatto a TAORMINA da sempre
宿泊されたお客様
2019 年 8 月に 3 泊滞在
4/10 (不満)
宿泊されたお客様
カップルで旅行
2019 年 8 月 4 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It is a unique old place with an eclectic style. The balcony and view were fantastic. Sakiko did have some positives and picked us up once and booked us a taxi. This was let down by; the unsafe electrical socket in the bedroom. The dirt and dust bunnies under the bed. The dirty floor on the balcony. The dirty table on the balcony. The fact the towels were changed only once. The poor shower that as well as being generally terrible was also dripping and required a valve turning off. The smallness of the room. The hotness of the room. The difficulty in check-in requiring us to be there before 10 or after 5. The difficulty or disinterest in fulfilling simple requests. The demands for us to provide a specific fixed breakfast time every day,rather than the usual e.g. Any time between 8 to 10. Lots of light switches etc inoperable. The difficulty in opening the doors. Needing a torch to get up the stairs often. The noisy workman engaged in a smashing operation two mornings during off stay. The lack of local information provided. The property overall has seen better days, needs cleaning and some serious maintenance.