施設からの眺望

ヒルトン ガーデン イン タンジェ シティ センターの口コミ

4 out of 5

口コミ

8.4

とても良い

評価 10 - 559 件の口コミ中 287 件が非常に良い" "
評価 8 - 559 件の口コミ中 174 件が良い" "
評価 6 - 559 件の口コミ中 40 件が普通" "
評価 4 - 559 件の口コミ中 24 件が不満" "
評価 2 - 559 件の口コミ中 34 件が非常に不満" "

9.0/10

清潔度

8.8/10

スタッフとサービス

8.6/10

設備とサービス

8.8/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

8/10 (良い)

アイバー、東京

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
Tanger Ville駅の近くにあるので、利用するのであれば便利な立地です。他のヒルトンと遜色ないクオリティなのに、値段は欧州の半分以下で、非常にコストパフォーマンスが良かったです。 唯一の難点を挙げるとすれば、部屋の鍵を渡されたときに間違った部屋番号を教えられたくらいです。
2020 年 1 月に 1 泊滞在
Raouf.B からの返信 (投稿日 : 2020 年 1 月 24 日)
Thank you very much for sharing your valuable feedback with us. I'm truly happy to know you had an excellent stay. It is great to hear that you had enjoyed our Wireless quality and appreciating our clean and comfortable rooms with panoramic view. Glad to learn that you found our team members friendly and helpful. We work hard to meet expectations like yours. We look forward to welcome you back to Hilton Garden Inn Tanger City Center again in the nearest future! Best regards,

10/10 (非常に良い)

にっしー、オンタリオ州

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
かなり快適なホテル
タンジェ駅からも近くかなり便利です。 駅前にもうひとつヒルトンがあります。間違えやすいので注意してください。ホテルの部屋は広くバスタブはありませんがシャワーは清潔で申し分ないです。セルフランドリーも利用できます。
2017 年 12 月に 1 泊滞在
Tarik Boukhariからの返信 (投稿日 : 2018 年 1 月 23 日)
thank you for your great feedback , awaiting to welcome you agian at Hilton Garden Inn Tanger city center

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
コストパフォーマンスが良いヒルトン
非常にコストパフォーマンスが良く、ヒルトンのレベルのホテルに泊まれます。 駅とモールもすぐ近くにある。  モールの前に物乞いがいて、若干治安が良くないのが欠点です。
Thank you for taking the time to share your review. We are happy to know you enjoyed our hotel, and regret your feeling of insecurity caused by the beggars in the street. Please rest assured that we are doing our best to avoid any incident and that our team is always available to provide an excellent service. We look forward to welcoming you back Raouf Benchedli General Manager

10/10 (非常に良い)

gaccho、tokyo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
新しく、洗練されている。
ビジネスで利用しました。フロントでお聞きしたところ、今年3月にオープンしたとのこと。設備は綺麗で、サービスもよく、ローカルのホテルが多いモロッコで安心して利用することができました。

10/10 (非常に良い)

Nancy、Richmond

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It's right across the Tangier highspeed train station, about 6 minutes walk. There's a supermarket & shopping mall next door. We're upgraded to a seaview room, very nice staffs at reception. Also arranged airport transfer for us, €38 per car. Beware there's a big construction site next to hotel, not sure how noisy it'll be in near future.
2024 年 5 月に 3 泊滞在
Awa Dからの返信 (投稿日 : 2024 年 5 月 26 日)
Dear Nancy,Thank you for taking the time to share your feedback following your stay at Hilton Garden Inn Tanger City Center. We are delighted to hear that you enjoyed our convenient location, your upgraded sea view room, and the friendliness of our reception staff. It's great to know that the airport transfer arrangements met your expectations as well.We apologize for any inconvenience caused by the nearby construction site. Tangier is growing and we are doing our best to ensure it does not disturb our guests' comfort.We look forward to welcoming you back in the future and providing you with another pleasant stay.Brighthearted RegardsAwa DIAKHATEHotel Manager

10/10 (非常に良い)

Kimberly

良かった点 : 清潔度、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Awa Dからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Kimberly,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcoming you back to Hilton Garden Inn Tanger City Center soon.Brighthearted RegardsAwa DIAKHATEHotel Manager

10/10 (非常に良い)

Nihat

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was helpful and freindly
2024 年 5 月に 2 泊滞在
Awa Dからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Nihat,Thank you for taking the time to share your positive experience following your stay at Hilton Garden Inn Tanger City Center.We are delighted to hear that you found our staff helpful and friendly during your time with us. Providing exceptional service is at the heart of what we do, and it is always gratifying to receive such kind feedback from our guests.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Should you need any assistance with your next booking or have any special requests, please do not hesitate to reach out to us.Brighthearted RegardsAwa DIAKHATEHotel Manager

10/10 (非常に良い)

Gustavo

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing property
2024 年 4 月に 1 泊滞在
Awa Dからの返信 (投稿日 : 2024 年 4 月 25 日)
Dear Gustavo,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay at Hilton Garden Inn Tanger City Center. We strive to provide our guests with a wonderful experience, and we're delighted that you found our property amazing. Your satisfaction is our top priority, and we hope to welcome you back for another amazing stay in the future!Brighthearted Regards Awa DIAKHATE Hotel Manager

10/10 (非常に良い)

Alannah

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I loved staying here. We had a beautiful view from our hotel room and the customer service from the staff was excellent. They really care about your enjoyment, comfort and safety. Sophie at the front desk always had a smile on her face and was very helpful during our stay. The other lady who checked us in but I cannot remember her name was nice as well. Najoua from house keeping was so sweet and kind. I would definitely come back the next time I’m in Tangier.
2024 年 3 月に 2 泊滞在
Awa Dからの返信 (投稿日 : 2024 年 3 月 30 日)
Dear Alannah,Thank you for choosing to stay with us and for taking the time to share your experience. We are thrilled to hear that you had a wonderful stay and that you enjoyed the beautiful view from your room.It's delightful to know that you appreciated the excellent customer service provided by our staff. Sophie and Najoua will be delighted to hear your kind words, as we strive to ensure that our guests feel cared for, comfortable, and safe throughout their stay.We are grateful for your recommendation and look forward to welcoming you back on your next visit to Tangier. Should you need any assistance with your future reservations, please do not hesitate to reach out to us.Brighthearted RegardsAwa DIAKHATEHotel Manager

10/10 (非常に良い)

Erslan

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Stay at hilton tangier was very good the lobby smells great with oud and room was clean. Area around is walkable and was also safe. All amenities and necessities are easily accessible, theres a mall nearby where you can buy anything you want, you can take taxi to any tangier famous locations/medina etc and we enjoyed that. Just be careful with the taxi fares as some may charge a lot until you figure out what is a good rate. Tangier is beautiful and worth a visit. We also visited Tarifa spain for a day trip on the ferry as the port is nearby. I reccomend this location.
2024 年 3 月に 2 泊滞在
Awa Dからの返信 (投稿日 : 2024 年 3 月 11 日)
Dear Erslan,Thank you for sharing your experience of your stay at Hilton Garden Inn Tanger City Center.We are delighted to hear that you had a very good stay with us and that you enjoyed the pleasant aroma of oud in our lobby, as well as the cleanliness of your room. It's wonderful to know that you found the surrounding area walkable, safe, and conveniently located near all amenities and necessities. We're glad you were able to explore Tangier's famous locations and the vibrant Medina, and we appreciate your advice to be cautious with taxi fares.It's fantastic that you had the opportunity to visit Tarifa, Spain, for a day trip on the nearby ferry. We're thrilled that you found Tangier beautiful and worth a visit.Thank you for recommending our hotel. We hope to welcome you back for another memorable stay in the future.Brighthearted RegardsAwa DHotel Manager

10/10 (非常に良い)

Peter

2024 年 2 月に 2 泊滞在
Awa Dからの返信 (投稿日 : 2024 年 2 月 15 日)
Dear Peter,Thank you so much for your wonderful 10/10 rating! We're thrilled to hear that you had a fantastic stay with us. Your positive feedback is truly appreciated, and it motivates us to continue delivering exceptional service to our valued guests.If there's anything specific that made your stay memorable, or if you have any suggestions for improvement, we would love to hear more about it. Your insights are invaluable to us as we strive to provide the best possible experience for our guests.We hope to have the pleasure of welcoming you back in the future for another outstanding stay at Hilton Garden Inn Tanger City Center.Brighthearted Regards

10/10 (非常に良い)

Tomas、Cairo

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very friendly staff. Well appointed rooms with very comfortable bed. And great view of the bay!
2024 年 1 月に 1 泊滞在
Awa Dからの返信 (投稿日 : 2024 年 1 月 29 日)
Dear Tomas,Thank you for taking the time to share your experience with us. We're delighted to hear that you found our staff very friendly and enjoyed the well-appointed rooms, complete with comfortable beds and a great view of the bay.Providing exceptional service and comfortable accommodations is our top priority, and we're thrilled that we could make your stay memorable. Your kind words are truly appreciated, and we'll be sure to pass along your compliments to our team.We hope to have the pleasure of welcoming you back for another wonderful stay in the future at Hilton Garden Inn Tanger City Center.Brighthearted regards,Awa DIAKHATEHotel Manager

8/10 (良い)

Sandra

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Esta muy bien ubicado. Cerca al centro comercial y puedes ir caminando a la Medina. El desayuno muy bueno y variado.
2024 年 1 月に 1 泊滞在
Awa Dからの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Sandra,Thank you for your wonderful review! We're thrilled to hear that you found our location very convenient, close to the shopping center, and within walking distance to the Medina. It's great to know that you enjoyed the diverse and delicious breakfast. We appreciate your positive feedback and hope to welcome you back for another enjoyable stay at Hilton Garden Inn Tanger City Center.Brighthearted regardsAwa DHotel Manager

4/10 (不満)

Ashraf

2024 年 1 月に 1 泊滞在
Awa Dからの返信 (投稿日 : 2024 年 1 月 10 日)
Dear Ashraf,Thank you for taking the time to provide your feedback. We're sorry to hear that your experience fell short of expectations. Your satisfaction is our top priority, and we would appreciate the opportunity to address any specific concerns you may have. Please feel free to contact us directly so we can better understand your experience and work towards making improvements.We look forward to hearing back from you.Brighthearted regardsAwa DHotel Manager

8/10 (良い)

MOHAMED

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice location.
The location was super convenient for a short visit to Tanger, The staffs were friendly and welcoming. Wow! Had a-lot of option in the breakfast and the timing was nice specially closing time 11am instead of traditional 10am. Overall i enjoyed my stay.
2023 年 12 月に 1 泊滞在
Awa Dからの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Mohamed,Thank you for sharing your fantastic experience with us! We're delighted to hear that our super convenient location, friendly and welcoming team, and the diverse breakfast options made your short visit to Tangier enjoyable. We appreciate your positive feedback, and it's wonderful to know that the extended breakfast hours added to your overall satisfaction.We look forward to welcoming you back for another enjoyable stay at Hilton Garden Inn Tanger City!Brighthearted regards,Awa DHotel Manager

10/10 (非常に良い)

Othmane

2023 年 12 月に 3 泊滞在
Awa Dからの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Mounir,Thank you so much for taking the time to leave us a 5/5 review! We truly appreciate your positive feedback. We're delighted to know that you had a great experience with us. If there's anything specific that you loved about your stay, feel free to share it with us. We look forward to the pleasure of hosting you again in the future at Hilton Garden Inn Tanger City Center.Brighthearted regardsAwa DHotel Manager

10/10 (非常に良い)

Mounir

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
.
2023 年 12 月に 2 泊滞在
Awa Dからの返信 (投稿日 : 2024 年 1 月 8 日)
Cher Mounir,Un grand merci pour votre évaluation exceptionnelle ! Nous sommes ravis de voir que vous avez passé un séjour agréable chez nous et que notre service a répondu à vos attentes. Votre satisfaction est notre plus grande récompense.Merci encore d'avoir choisi le Hilton Garden Inn Tanger City Center et nous sommes impatients de vous revoir bientôt !Brighthearted Salutations

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス
Robinet de douche impossible à tourner avec les mains mouillées.
2023 年 12 月に 7 泊滞在
Awa Dからの返信 (投稿日 : 2024 年 1 月 8 日)
Cher client,Nous vous remercions d'avoir partagé vos commentaires avec nous. Nous sommes désolés d'apprendre que vous avez rencontré des difficultés avec le robinet de douche pendant votre séjour. Votre confort est notre priorité, et nous regrettons que cette expérience ait affecté votre satisfaction.Votre confort et votre bien-être sont de la plus haute importance pour nous.Au plaisir de vous accueillir à nouveau dans un proche avenir.Brighthearted Salutations

4/10 (不満)

Kirk、Opp

良かった点 : 施設のコンディションと設備
気になった点 : 清潔度
We are a family of 5, including two young children. The rooms we were given were smoking rooms, and the strong smell of smoke in the rooms was overwhelming. We would have appreciated being asked our preference at check in because we unfortunately did not enjoy our stay as a result of this.
Awa Dからの返信 (投稿日 : 2023 年 12 月 27 日)
Dear Kirk,Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay at Hilton Garden Inn Tanger City Center. It is disheartening to learn that the smoking-room assignment affected your overall experience, especially as a family with young children.We understand the importance of a comfortable and enjoyable stay, and we regret that this aspect fell short of your expectations. Please know that your comments have been noted, and we will review our check-in procedures to ensure we better cater to our guests' preferences in the future.Your feedback is invaluable, and we appreciate your understanding. We would love the opportunity to make it up to you on a future visit. If you plan to return, please contact our reservations team in advance, and we will do our utmost to ensure you have a seamless and pleasant stay.Once again, we apologize for any inconvenience caused, and we hope to have the pleasure of welcoming you back for an improved experience.Brighthearted regards,Awa DIAKHATEHotel Manager

10/10 (非常に良い)

Thomas

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent service!
Excellent service!
2023 年 12 月に 1 泊滞在
Awa Dからの返信 (投稿日 : 2023 年 12 月 25 日)
Dear Thomas,Thank you for choosing Hilton Garden Inn Tanger City Center and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to Tangier.Brighthearted Regards,Awa DIAKHATEHotel Manager

10/10 (非常に良い)

Lotfi

2023 年 12 月に 1 泊滞在
Awa Dからの返信 (投稿日 : 2023 年 12 月 25 日)
Dear Lotfi,Thank you for choosing Hilton Garden Inn Tanger City Center and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to Tangier.Brighthearted Regards,Awa DIAKHATEHotel Manage

2/10 (非常に不満)

Abdur

2023 年 12 月に 1 泊滞在
Awa Dからの返信 (投稿日 : 2023 年 12 月 25 日)
Dear Abdur,Thank you for your rating on Expedia. We are sorry to hear you have been dissatisfied with your stay with us. Please accept our sincere apology if your stay was not up to your expectation. Kindly send us more details on my email address awa.diakhate@hilton.com in order to investigate and take the necessary actions.We hope that what happened will not prevent you from staying with us again and look forward to welcoming you back soon.Brighthearted Regards,Awa DIAKHATEHotel Manager

10/10 (非常に良い)

Aziz

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everything was nice
2023 年 11 月に 2 泊滞在
Awa Dからの返信 (投稿日 : 2023 年 11 月 20 日)
Cher Monsieur Aziz,Nous sommes ravis d'apprendre que vous avez adoré votre séjour parmi nous. Vos éloges envers notre équipe polie et serviable, la qualité de la nourriture et la propreté des lieux sont très appréciés. Nous espérons avoir le plaisir de vous accueillir à nouveau au Hilton Garden Inn Tanger City CenterBrighthearted Salutations.

10/10 (非常に良い)

Youssef

2023 年 11 月に 2 泊滞在
Awa Dからの返信 (投稿日 : 2023 年 12 月 25 日)
Dear Youssef,Thank you for choosing Hilton Garden Inn Tanger City Center and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to Tangier.Brighthearted Regards,Awa DIAKHATEHotel Manage

10/10 (非常に良い)

Aziz

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
J’ai adoré , personnels polis et serviables . Nourriture et propreté 10/10 💕
2023 年 11 月に 1 泊滞在
Awa Dからの返信 (投稿日 : 2023 年 11 月 20 日)
Cher Monsieur Aziz,Nous sommes ravis d'apprendre que vous avez adoré votre séjour parmi nous. Vos éloges envers notre équipe polie et serviable, la qualité de la nourriture et la propreté des lieux sont très appréciés. Nous espérons avoir le plaisir de vous accueillir à nouveau au Hilton Garden Inn Tanger City CenterBrighthearted Salutations.

8/10 (良い)

Anouar

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Firstly I would like to thank Miss. Rajae she was wonderful and she was very kind, thank you so much Rajae. The guys outside at the parking in front of the hotel thank you all. What I really did not like is the waiting time to take the elevator. They have to do something about it, it takes too long. Sometimes more than 15min and the elevator is too small. Other than that rooms are nice and the hotel has a good location
2023 年 10 月に 11 泊滞在
Awa Dからの返信 (投稿日 : 2023 年 11 月 14 日)
Dear Anouar,Thank you for sharing your feedback following your stay at Hilton Garden Inn Tanger City Center. We appreciate your kind words about Miss Rajae and the parking team. We will ensure that your appreciation reaches themand we're glad they contributed positively to your experience.However, we apologize for the inconvenience you faced with the waiting time for the elevator. We understand the importance of a smooth and timely elevator experience for our guests.We're pleased to hear that you found the rooms nice and appreciated the hotel's good location. Your satisfaction is our priority and we will use your comments to enhance the overall guest experience. We look forward to welcoming you back for an even more enjoyable stay.Brighthearted regards

10/10 (非常に良い)

Khalid

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在
Awa Dからの返信 (投稿日 : 2023 年 11 月 13 日)
Dear Khalid,Thank you for taking the time to share your positive experience and we're thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back for another wonderful stay. If you have any specific preferences or requests for your next visit, please feel free to share them with us.Brighthearted regards,

10/10 (非常に良い)

Mohammed

良かった点 : スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 1 泊滞在
Awa Dからの返信 (投稿日 : 2023 年 11 月 13 日)
Dear Mohammed,Thank you for taking the time to share your positive experience and we're thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back for another wonderful stay. If you have any specific preferences or requests for your next visit, please feel free to share them with us.Brighthearted regards,

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Convenable
Points forts : calme, propreté et proximité Personnel à la réception à renforcer. Téléphoner 3 fois sans avoir quelqu'un est juste pas normal. Les équipements dans la chambre méritent d'être vérifiés plutôt que de demander ce qui manque. Les oreillers ne sont pas confortables
2023 年 11 月に 2 泊滞在
Awa Dからの返信 (投稿日 : 2023 年 11 月 7 日)
Madame, Monsieur,Nous vous remercions sincèrement d'avoir pris le temps de partager votre expérience avec nous et d'avoir évoqué à la fois nos points forts et les aspects que nous pouvons améliorer. Vos commentaires sont précieux pour nous, car ils nous aident à maintenir notre niveau d'excellence.Nous sommes ravis de savoir que vous avez apprécié le calme, la propreté et la proximité de notre établissement. Cependant, nous sommes désolés d'apprendre que vous avez eu des difficultés à contacter notre réception par téléphone. Nous comprenons que c'est une source de frustration et nous allons certainement travailler sur le renforcement de notre personnel à la réception pour améliorer la réactivité et la disponibilité.Nous prenons note de vos remarques sur les équipements dans la chambre. Vérifier et maintenir nos équipements est essentiel pour offrir un séjour confortable à nos clients. Nous allons prendre des mesures pour nous assurer que tout est en ordre dans les chambres.Nous sommes désolés d'apprendre que les oreillers n'étaient pas à la hauteur de vos attentes. Nous prenons en compte cette remarque et examinerons la possibilité d'améliorer le confort des oreillers pour nos clients.Nous apprécions votre retour d'information et espérons avoir l'opportunité de vous offrir une expérience améliorée lors de votre prochaine visite au Hilton Garden Inn Tanger City Center.Brighthearted Salutations,

8/10 (良い)

Gloria

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Place comfortable. Food very tasty and enjoyable. Staff friendly, accommodating. A great place to stay at a good price and convenient location.
2023 年 10 月に 2 泊滞在
Awa Dからの返信 (投稿日 : 2023 年 11 月 6 日)
Dear Gloria,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our place comfortable, the food tasty and enjoyable, and our staff friendly and accommodating.We take pride in providing a welcoming and comfortable environment for our guests and your positive comments affirm our commitment to excellence.We are pleased to know that you found our pricing fair and our location convenient. It is our goal to offer a great value for our guests, and we're glad to see that you appreciated it.Your kind words are greatly appreciated, and we hope to have the pleasure of welcoming you back in the future. If you have any special requests or needs for your next stay, please don't hesitate to reach out to us.Brighthearted regards,

8/10 (良い)

Ghita

2023 年 10 月に 2 泊滞在
Raouf BENCHEDLIからの返信 (投稿日 : 2023 年 11 月 2 日)
Dear Ghita, Thank you very much for taking the time to share your review.We look forward to welcoming you back again on your next visit to Tangier.All the best and see you soon!Best regards,

10/10 (非常に良い)

Britt-Helen

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 4 泊滞在
Raouf BENCHEDLIからの返信 (投稿日 : 2023 年 11 月 2 日)
Dear Helen, Thank you very much for taking the time to share your review.We look forward to welcoming you back again on your next visit to Tangier.All the best and see you soon!Best regards,

8/10 (良い)

Khaled

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
good hotel
2023 年 9 月に 9 泊滞在
Raouf BENCHEDLIからの返信 (投稿日 : 2023 年 10 月 19 日)
Dear Khaled, Thank you very much for taking the time to share your review.We look forward to welcoming you back again on your next visit to Tangier.All the best and see you soon!Best regards,

10/10 (非常に良い)

Edward J

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在
Raouf BENCHEDLIからの返信 (投稿日 : 2023 年 10 月 19 日)
Dear Edward, Thank you very much for taking the time to share your review.We look forward to welcoming you back again on your next visit to Tangier.All the best and see you soon!Best regards,

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、客室の快適度
気になった点 : 施設のコンディションと設備
Upon check-in we were given a room with a very nice sea view, but it was a smoking room that smelled terrible. We asked to move to a non-smoking room, but we were told there were non left, only smoking rooms were available. We attempted to do a load of self-serve laundry but the only dryer was broken. The staff were very nice and helpful, especially the front desk and our maid, Amih. The staff was the best part of the stay.
2023 年 9 月に 4 泊滞在
Awa Dからの返信 (投稿日 : 2023 年 10 月 26 日)
Dear Guest,Thank you for sharing your recent experience with us. We sincerely appreciate your feedback, and we're delighted to hear that you enjoyed the beautiful sea view from your room and found our staff to be very nice and helpful.We apologize for the inconvenience you encountered with the initial room assignment, as we understand the discomfort of a smoking room, and the unavailability of non-smoking rooms was not ideal. Additionally, we regret that the self-serve laundry experience was less than satisfactory due to a broken dryer.Your positive comments about our team are greatly appreciated. They are a testament to our commitment to delivering excellent service and ensuring our guests have a pleasant stay.We hope that you'll consider giving us another opportunity to provide you with an even more enjoyable experience in the future. If you do, please feel free to reach out to us in advance, and we'll do our best to accommodate your preferences.Thank you for choosing Hilton Garden Inn Tanger City Center, and we look forward to welcoming you back.Warm regards,

8/10 (良い)

Jacques

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great location
Great overall value and amazing breakfast choices
2023 年 9 月に 2 泊滞在
Raouf BENCHEDLIからの返信 (投稿日 : 2023 年 9 月 7 日)
Dear Jacques, Thank you very much for taking the time to share your review. We are delighted to read that you had a wonderful stay with us.We look forward to welcoming you back again on your next visit to Tangier. All the best and see you soon!Best regards,

6/10 (普通)

catherine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 1 泊滞在
Raouf BENCHEDLIからの返信 (投稿日 : 2023 年 8 月 29 日)
Dear Catherine, Thank you very much for taking the time to share your review.We look forward to welcoming you back again on your next visit to Tangier.All the best and see you soon!Best regards,

10/10 (非常に良い)

Alessandro

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice personell clean rooms, always helpful and kind
2023 年 8 月に 5 泊滞在
Raouf BENCHEDLIからの返信 (投稿日 : 2023 年 8 月 29 日)
Dear Alessandro,Thank you very much for taking the time to share your review. We are delighted to read that you had a wonderful stay with us.We look forward to welcoming you back again on your next visit to Tangier. All the best and see you soon!Best regards,

2/10 (非常に不満)

Nabil

2023 年 8 月に 1 泊滞在
Raouf BENCHEDLIからの返信 (投稿日 : 2023 年 8 月 23 日)
Dear Nabil, Thank you for taking the time to share your experience. Based on your rating, we were concerned to learn your disappointment regarding the experience that you received recently at our property. Your loyalty is very appreciated and we hope you will consider staying with us and have a chance to welcome you back in the nearest future. Best regards,

10/10 (非常に良い)

Juan Miguel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Muy buen hotel
Un hotel impresionante. Cerca del paseo marítimo. Muy limpio y cuidado. Recomendable
2023 年 4 月に 4 泊滞在
Raouf BENCHEDLIからの返信 (投稿日 : 2023 年 8 月 21 日)
Dear Juan Miguel, Thank you very much for taking the time to share your review. We are delighted to read that you had a wonderful stay with us.We look forward to welcoming you back again on your next visit to Tangier. All the best and see you soon!Best regards,

6/10 (普通)

renato

La camera non aveva asciugamani a sufficienza il terzo letto non era pronto e mancava l’asciugacapelli
2023 年 8 月に 1 泊滞在
Raouf BENCHEDLIからの返信 (投稿日 : 2023 年 8 月 21 日)
Dear Renato, Thank you very much for choosing to stay at Hilton Garden Inn Tanger City Center and for dedicating your time for posting your review.We take into account your comment and work continuously to improve our service. We look forward to welcoming you back again on your next visit to Tangier. Kindest Regards,

8/10 (良い)

Arifa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location. Fantastic rooms and amenities, including a self serve washer dryer facility on-site! Our days were turbocharged with hot custom made breakfast options, and well informed staff who helped navigated the days itinerary with great suggestions. A special shout out to Fatima Zehra, Nada and Champs for the warm welcome and greetings every morning. Hilton you lived up to Your Brand by the people who make the experience worth it !
2023 年 8 月に 3 泊滞在
Raouf BENCHEDLIからの返信 (投稿日 : 2023 年 8 月 16 日)
Dear Arifa, Thank you very much for taking the time to share your review. We are delighted to read that you had a wonderful stay with us.We look forward to welcoming you back again on your next visit to Tangier. All the best and see you soon!Best regards,

8/10 (良い)

Mohammed

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Vriendelijk personeel en zeer goede ligging.
2023 年 8 月に 3 泊滞在
Raouf BENCHEDLIからの返信 (投稿日 : 2023 年 8 月 16 日)
Dear Mohammed, Thank you very much for taking the time to share your review. We are delighted to read that you had a wonderful stay with us.We look forward to welcoming you back again on your next visit to Tangier. All the best and see you soon!Best regards,

6/10 (普通)

Mehmet

出張
Lacks amenities.
2023 年 8 月に 7 泊滞在
Raouf BENCHEDLIからの返信 (投稿日 : 2023 年 8 月 16 日)
Dear Mehmet, Thank you very much for choosing to stay at Hilton Garden Inn Tanger City Center and for dedicating your time for posting your review.We take into account your comment and work continuously to improve our service. We look forward to welcoming you back again on your next visit to Tangier. Kindest Regards,

6/10 (普通)

Christopher

2023 年 8 月に 1 泊滞在
Raouf BENCHEDLIからの返信 (投稿日 : 2023 年 8 月 29 日)
Dear Christopher, Thank you very much for taking the time to share your review.We look forward to welcoming you back again on your next visit to Tangier.All the best and see you soon!Best regards,

8/10 (良い)

Juan Feranndo

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Bien !!
2023 年 8 月に 1 泊滞在
Raouf BENCHEDLIからの返信 (投稿日 : 2023 年 8 月 8 日)
Dear Juan Feranndo,Thank you very much for taking the time to share your review.We look forward to welcoming you back again on your next visit to Tangier.All the best and see you soon!Best regards,

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Skønt ophold med de bedste personale
Fantastisk dejlig ophold med de sødeste, serviceminded og dygtige medarbejder. Både i receptionen, og særdeles personalet i restauranten under morgenmaden og rengøringspersonale. De er utrolige hjælpsomme og venligt personale. Top karakter.
2023 年 8 月に 3 泊滞在
Raouf BENCHEDLIからの返信 (投稿日 : 2023 年 8 月 8 日)
Dear Guest, Thank you very much for taking the time to share your review.We look forward to welcoming you back again on your next visit to Tangier.All the best and see you soon!Best regards,

2/10 (非常に不満)

Laura

家族旅行
良かった点 : 施設のコンディションと設備
気になった点 : 清潔度、スタッフとサービス、客室の快適度
Terrible service!!
Security was great. Nice hotel, but terrible service!!! We booked NON-smoking family connecting rooms months ago. I could tell there was some issue when the two girls at the front desk were looking at the screen for a long time. They gave us our keys and upon arriving in our rooms we realize immediately they put us on a smoking floor. We go back to the front desk and are told they are sold out of all connecting rooms except the smoking ones. I show my confirmation and that I booked a non-smoking room, and they said they can give us two rooms next to each other but they’d both have king beds. This was unacceptable because we have teens, a boy and a girl, and specifically booked a room with separate beds that connected to ours. I was not comfortable being separated from our children in a foreign country. Finally they “upgraded” us to sea view rooms so the kids could have separate beds, but we were still separated from them. We also had to wait for over an hour for our luggage. Finally I had to go to the front desk to ask for it; it was just sitting on a cart in the lobby. We also asked for a new duvet because ours had a stain it looked like it was not a fresh one. Didn’t get it so had to wait for housekeeping late at night when we wanted to sleep. We were only in Tangier for one night and did not appreciate wasting two hours on check in issues and waiting for our luggage. A manager should have come out to expressly apologize and they should have done more for us.
2023 年 8 月に 1 泊滞在
Raouf BENCHEDLIからの返信 (投稿日 : 2023 年 8 月 8 日)
Dear Laura,Thank you very much for taking the time to share your review. We truly value our guest feedback and it is through that we find ways to continually enhance our services. It is with regret to acknowledge that your stay was not as enjoyable as you expected it to be.We deeply apologize for the inconveniences you experienced, and we hope you’ll give us an opportunity to welcoming you back in the near future.Kindest Regards,

2/10 (非常に不満)

Younis

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Worse experience to stay in this hotel
2023 年 7 月に 3 泊滞在
Raouf BENCHEDLIからの返信 (投稿日 : 2023 年 8 月 5 日)
Dear Younis, Thank you very much for taking the time to share your review. We truly value our guest feedback and it is through that we find ways to continually enhance our services. It is with regret to acknowledge that your stay was not as enjoyable as you expected it to be.We deeply apologize for the inconveniences you experienced, and we hope you’ll give us an opportunity to welcoming you back in the near future.Kindest Regards,

10/10 (非常に良い)

Oisila

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Super
2023 年 7 月に 1 泊滞在
Raouf BENCHEDLIからの返信 (投稿日 : 2023 年 8 月 5 日)
Dear Oisila, Thank you very much for taking the time to share your review.We look forward to welcoming you back again on your next visit to Tangier.All the best and see you soon!Best regards,