Upon check-in we were given a room with a very nice sea view, but it was a smoking room that smelled terrible. We asked to move to a non-smoking room, but we were told there were non left, only smoking rooms were available. We attempted to do a load of self-serve laundry but the only dryer was broken. The staff were very nice and helpful, especially the front desk and our maid, Amih. The staff was the best part of the stay.