We try to take a family vacation every summer, and we typically plan our trips around the home where we'll be staying. Before booking, we carefully read reviews, explore the surrounding area online, and evaluate the home's amenities. Cleanliness is always our top priority, followed by a safe location and a fully equipped kitchen.Unfortunately, when we arrived, the house had not been cleaned after the previous guests checked out. To their credit, management responded promptly, and housekeeping arrived within 15 minutes of my call. However, it took more than three hours to clean the home, which made it difficult for our group—including children, pets, and adults—to get settled after an 11-hour drive while also trying to stay out of the housekeeper's way. The housekeeper was very kind and genuinely worked hard to improve the situation. We appreciated her efforts and willingness to help make our stay more comfortable.While the immediate cleaning issue was addressed, the property is in need of a much deeper cleaning and general updating. Several mattresses had stains and should be replaced, and much of the kitchenware either needs to be thoroughly sanitized or replaced altogether.The highlight of our stay was definitely the pool. We spent as much time outside as possible and thoroughly enjoyed that aspect of the property.