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Perfect transit hotel with a good breakfast and friendly staff. Had a great experience there.

Our plans have changed and we needed to cancel the last two nights. The hotel gave us a full refund with less than 24 hour notice. Very helpful!

The staff were pleasant and helpful. The hotel was very clean and comfortable.

Beautiful hotel

The staff was helpful and kind right as we entered the lobby. When for a recommendations for dinner they not only made reservations on our behalf, they wanted to make sure we got there and went out of their way to give us a photo of the place and drew a detailed map for us. The onsen was wonderfull. They had everything one could wish for. 3 bathes: outdoorish, indoor hot and indoor cold. They had all the creams and soaps one could need. The free ice cream at the end of the onsen was the cherry...

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The room was incredibly spacious and well designed and well appointed. We loved it!

Very lovely hotel. Has everything you need and close to everything. Quiet and cozy.

We spent one night here in early January. The staff was very friendly and thoroughly walked us through check-in procedures. The room was very clean and beautifully decorated. The tatamis were comfortable. The unique Japanese style bath was great. One thing to note: the private bath and toilet are downstairs from the room. This wasn't an issue for us, but worth noting.

The staff was very kind and helpful. The breakfast was really good and the Japanese restaurant served a good quality food.

Had an enjoyable stay. Very friendly and helpful staff. Check-in and check-out process were very smooth with the kiosks and staff was available if I needed any assistance. Loved the public bath and the amenities. Everything was clean and service was great. Was never disturbed and any service was done quickly! Highly recommend! I would definitely consider continuing staying at a Dormy property in any future trips to Japan

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