2/10 (非常に不満)
Susie N.
2025 年 9 月 18 日
気になった点 : 清潔度
Unfortunately the place smelled badly of stale smoke (listed as smoke free) tge dish washer shelf was broken, the machine didn't wash clean, tge whole place needs a deep clean. One chair was broken. On arrival 2 soggy bathmats were left in the garden, toilet was unflushed, the shower fills the bathroom floor with water as there’s no door on it. The Pot wash brush was disgusting, crocks needed re-washing. We couldn't open the heavy wardrobe doors without them coming off their tracks. The TV jumps off internet. There is a loose flexible gas pipe flacking around in living room. We informed the host who said he’d send his team in to remedy things but after 2 more days we’d seen no one. We opted to leave and moved to another place up the hill that was clean, welcoming and everything we needed for a similar cost. We eventually obtained a refund from the host for the unused nights after days of telephone calls to the Vbro call centre. It was a really stressful week.
Susie N.
2025 年 8 月に 4 泊滞在