Summit Trail

Overall, I had a good stay. The room was clean, and the property was well maintained. My only complaint was the staff at Vig Deli. They weren’t very friendly—they simply handed me my food without saying thank you or showing any appreciation for my business. A little better customer service would have made the experience much more welcoming. Other than that, I enjoyed my stay and would consider returning.

Staff was amazingly helpful especially accommodating for my two kids.

We appreciated that the valet service was complimentary; however, we would have preferred free self-parking (you have to pay to self park). Each time we wanted to go somewhere, we had to wait for the valet to retrieve our vehicle, which added unnecessary waiting time to our day. We stayed for two nights. On the first night, the TV remote was not working, and unfortunately it could not be fixed that evening. The staff did address the issue the following day. The pool area was clean, well-maintained, and enjoyable. However, for a tower of this size, the pool seemed somewhat small and could have been larger to better accommodate guests.