ストラットンのプールのあるホテル

「Lovely stay & staff are incredible xx」

「Pros- Bed in double room was very comfy Kitchen was well stocked Cons - Chalet smelt very damp and musty Daughter slept on sofa due to strong smell in twin room Handles missing on some windows so couldn’t be opened . Marks and stains on twin bedroom wall, little table and sofa . No hot water connected to bathroom basin. Bathroom needs deep clean Bathroom door lock doesn’t work Had to buy towels as chalet ones smelt after 1 use Twin bedroom door sticks daughter couldn’t get out No mobile...

「Very disappointing stay , We arrived after a 9 hour drive , when we arrived the cottage wasn’t cleaned and no bedding , We rang both Wayne and Karen , we decided to go buy some bedding , on route Karen did ring back to be fair and apologised saying she was told we was due on the 6th , (day of departure,) Went to the pub for an hour and Karen had the cottage ready , I thanked her by tx but no communications back , nothing from Wayne all week , I would of expected a follow up chat asking if...