スター ヒル ホテル

「Great place and location」

「The hotel was closed upon arrival and no one ever arrived. The windows were broken and there was an odor of cat urine and a dozen feral cats. We left since the hotel was closed and sought other accommodations. I will demand a full refund from Expedia and my credit card company. Filthy!」

「New, great experience」

「The potential of a 3.5☆ but for maintenance and staffing. The sheets were soiled and the toilet was blocked up. Regular maintenance and proper staffing could prevent these issues. So instead of a 3☆ they get 1.5☆」

「Great location, excellent staff, hotel in top condition.」

「We had a great stay at Crossroads. However, when we checked in we had to wait an additional 1.5 hours for the room to be ready. 4pm checkin already is a little late, so waiting around another 1.5 hours not knowing when the room would be ready was a bit of a pain. It was made worse by Pippin closing at 4pm for a private event, so we basically had to sit around while we waited. They did treat us to a bottle of wine as an apology, which helped make the situation better. All in all, the amenities...

「Friendly and attentive staff Will definitely be back」

「Breakfast at the Farm Bell kitchen is very good!」

「英語が話せないのにスムーズなチェックイン、すごく助かりました。スタッフもフレンドリーで楽しい思い出になりました。」

「Not ok」

「立地は非常に良い。設備は少し古い」

「I schedule to pay upon arrival and my room was canceled they told me because the hotel was booked and I didnt have card on file however they gave me a room...the room was clean the bathroom was horrible I complained and no one came to clean..I had to put a towel in the tub just to shower...the sup came to clean bathroom and told me that they will give me accommodation that never happen..however she did say the bathroom was dirty and maintenence will be fired bc of this...my whole experience...

「Took too long to check in on Friday night, there should have been more than one person checking in guests on a busy weekend. Staff was lacking throughout our stay. I did not see one housekeeper the entire weekend. Our room was adequate, but there was black mold around the shower, products on the wall were half empty, a dog toy under the bed (which indicates a lack of attention to vacuuming), and most of the USB outlets did not work. I booked two rooms, one of which had a strong urine smell and...

「Amazing staff. Front desk was very patient and helpful when I had an issue of my own making」

「Wonderful staff who answered questions, made suggestions for local restaurants and shopping. Older facility, but well cleaned and maintained.」