スターマウント ホテル

「周りの元々何もないエリアだが、近くにショッピングモールがあり便利。チェックイン時に並んで待たされたがサービスのフード、ドリンクを無料でもらった。サービスは良い。」

「Friendly staff, good breakfast. I was disappointed that we did not get daily housekeeping 」

「Rooms were clean with plenty of room and updated amenities. Staff was very friendly and accommodating. The breakfast was great! The automatic pancake machine was a big hit with my family. We are early to bed people and this hotel was nice and quiet. Located close to shopping and restaurants.」

「Nice place」

「The stay was, for the most part, good. However, we stayed for three nights, and housekeeping never entered our room. I think they should have come in at least once to empty the trash and do a few minor checks. Parking was a little challenging, especially in the beginning with large mobile cranes doing some type of work in the parking lot. The breakfast was good.」

「空港への無料シャトルバスがあるので利用した。特に問題はなかったが、バスの出発時間が少しルーズだったので、少し早めの時間で計画する方がよいと感じた。」

「good」

「My stay was great the only thing concerning to me is cleaning crew was trying to enter the room before check out like 9 am and 11:30 am. Like trying to enter the room with key. Over all wonderful day. 」

「My experience with the front desk was unfortunately horrible & the customer service from 2 employees in particular was awful. 」

「Very clean lobby and room. Enjoyed the breakfast! Convenient to uptown Charlotte. 」

「朝食はよかった。ジムで運動できたのが良かった。」

「We didn’t utilize any of the amenities or had breakfast. But I know Hilton brand is always top notch and good! 」

「AC kept room cool, breakfast was good」

「The staff friendly. The room we stayed in was very small and weird. No closet just hooks on the wall. Room service never came to clean our room. And the check in desk is on the 13th floor. Honestly would not stay there again. 」

「30分毎にシャーロット空港までバスの送迎があり便利。早朝4:30の便に乗ったが、予めロビーで予約しておいた。」

「Good」