2/10 (非常に不満)
Felix L.、Radcliff, US
2025 年 8 月 21 日
気になった点 : 清潔度
I recently stayed at this property, and unfortunately, our experience was far from what was advertised.Inside the home, we encountered cockroaches, a stained and dirty couch, and an overall lack of proper cleaning.Outside, the grill and outdoor kitchen were filthy and covered in rat droppings. The pool was in poor condition, with visible mildew, foul-smelling water, and no sign of proper chlorination. The patio furniture was covered in mold, and the flooring appeared the same.I contacted the host, who responded quickly but failed to provide any real resolution. His only suggestion was to use the provided brush to clean the grill (which was unsanitary and unusable due to the droppings), and he insisted the pool had been cleaned the day we arrived—something clearly contradicted by the state of the water and surrounding area. I even sent photos to support my concerns, but nothing was done.Had the property met even basic hospitality standards and cleanliness requirements, it truly could have been the dream vacation home it was advertised to be. Unfortunately, our experience was the opposite, despite paying a premium price.
Felix L.
2025 年 8 月に 4 泊滞在