I booked this property through Expedia. We were told that we would receive an email with codes for the building and apartment. I tried contacting Expedia with no luck. Finally found emergency contact for property and received code after an hour on inquiry. Apartment was just as pictured. Spoke with property manager on duty Monday to ask about key for amenities-not available. I would book this apartment again now that I know what to expect.
KCFamily
2020 年 3 月に 3 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Alicia
2020 年 3 月 1 日
良かった点 : 施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
Nice Place - Poor Management
We live in the area and had unexpected construction at our house. We chose these apartments because of the proximity to our son’s school.
The neighborhood and complex is safe and clean. The two separate bedrooms and baths were nice. Having a washer and dryer was great. The apartment itself had not been cleaned completely.
I washed the linens in my sons room. There were two washcloths for the whole apartment. No one ever replied to messages via the hotels.com messaging. We had to call the management for the check in information, it was never emailed to us. Someone from the number I called texted me a screenshot of the information. We called (After no one replied to the messaging) about the fitness center. They said they would call back with instructions but never did.
The stay helped in our situation.
Alicia
2020 年 2 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Karen
2020 年 1 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Weekend Stay
I intially requested a early check in due to my husband need rest before his medical procedure. When i contacted the property, I was given the green light. However, I didnt receive the check in instructions until 2:30 pm. Upon arriving I was given instructions to an apartment, that was occupied. But, that was quickly corrected and i was issued and apology. Upon entering the apartment, I was truly impressed. It was beyond my expectations. The apartment had all the amenities and more. My only complaint, it had only two bath towels. I contacted a rep for the property. I was told housekeeping would be bringing some by. But, it never happened. Luckily, it had a washer and dryer so, I made it work. Overall, I would stay here again.
Karen
2020 年 1 月に 2 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
Trey
2020 年 1 月 3 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
The apartment itself was lovely, clean, modern, and very comfortable. However, it wasn’t made crystal clear in the advertisement that it was
Trey
2019 年 12 月に 4 泊滞在
宿泊者限定の口コミ
8/10 (良い)
宿泊さ れたお客様
2019 年 12 月 18 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
few issues were the roku tv and the remote that came from it wasnt easy to use also the water in the master bathroom needed to be adjusted as it was to cold. everything else was beutiful and well done amazing deal for the price if your looking to get away.
宿泊されたお客様
2019 年 12 月に 2 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Gina
2019 年 11 月 3 日
良かった点 : 清潔度、施設のコンディションと設備
Beautiful place. Needs hot water.
Beautiful place! My shower didn’t have warm water, which was the worst part! Loud sounds from the street, but that can be covered up by a sound machine.