Rating Details:
The property manager was adequately helpful.
The vacation rental was very dirty.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We've been staying at Colony Reef for over 10 years almost every summer. This was our first poor experience. First off the apartment was dirty. Crumbs of food in the kitchen cabinets. Both bathrooms had black mold in the showers along with hair. We had to go out that night and buy $25 worth of cleaning products to just address that issue. Second, the description in the rental bio was "fully equipped kitchen". However the dishwasher was unusable. the interior body was rusted out along with the top and bottom racks. We mentioned this in a complaint filed to the office within 24 hours and sent in pictures and never got a response in regards to this issue. Therefore all week we had to hand wash dishes. I'm not opposed to handwashing dishes so long as it is mentioned upfront but it was wrong for the description to be labeled fully equipped. Third, the refrigerator took a day to get up to an acceptable temperature. I'm not sure if it was turned off at first or if it was having problems but it was problematic the first day. The kitchen also lacked any decent amenities, only one baking sheet, one pot with a deformed lid, spatulas that bent more than a circus performer. The coffee pot also needed a thorough cleaning prior to use. Overall the kitchen equipment is what you would expect to find in your typical college freshman's apartment.Fourth, the patio furniture was rusted and dirty. the seats weren't comfortable and therefore didn't provide a pleasant experience when trying to enjoy the view. Fifth, the carpet is blue not beige as in the photos. It was mentioned in the last sentence of the listing but it totally changes the feel of the place. It felt cold and dark, not what you want at a beach property. Overall I would stay at Colony Reef again but I would not stay in this unit.