Got to the property to check in and was told that they couldn't rent us a room but wouldn't give us a
william
2025 年 6 月に 1 泊滞在
2/10
Didn't like the hotel.
Donna
2025 年 6 月に 2 泊滞在
10/10
cole
2025 年 6 月に 1 泊滞在
2/10
Lisa
2025 年 5 月に 1 泊滞在
10/10
Cause I don’t have any problems
VICTORIA
2025 年 5 月に 1 泊滞在
10/10
Michael
2025 年 5 月に 1 泊滞在
4/10
Room was fine, check-in was fine, but there was no hot water to bathe and/or shower !! Very disappointed I could not get a shower today.
Susan
2025 年 5 月に 1 泊滞在
10/10
Nicely kept
Markus
2025 年 4 月に 2 泊滞在
10/10
Bethany
2025 年 4 月に 1 泊滞在
2/10
Lisa
2025 年 4 月に 1 泊滞在
10/10
Raymond
2025 年 4 月に 1 泊滞在
10/10
Dillon
2025 年 3 月に 1 泊滞在
2/10
Mark
2025 年 3 月に 2 泊滞在
2/10
The room smelled of cigarettes and there was hair al over the shower and towels. None of thr kitchen supplies were available
Alberto
2025 年 3 月に 8 泊滞在
8/10
Janice
2025 年 3 月に 1 泊滞在
2/10
James
2025 年 2 月に 1 泊滞在
10/10
miguel
2025 年 3 月に 1 泊滞在
8/10
Jason
2025 年 3 月に 1 泊滞在
2/10
trish
2025 年 2 月に 1 泊滞在
10/10
Goos service
miguel
2025 年 2 月に 1 泊滞在
10/10
miguel
2025 年 2 月に 1 泊滞在
2/10
This place makes you rent silverware and cooking dishes
Brittany
2025 年 2 月に 2 泊滞在
4/10
Water to toilet was off there was no hot water
Brittany
2025 年 2 月に 1 泊滞在
10/10
Taylor
2025 年 2 月に 1 泊滞在
2/10
At check in-I was placed on the third floor-and then told no other rooms were available and that the elevator wasn’t working. Thank goodness I wasn’t disabled or elderly or those stairs would have been miserable without even an offer of help from staff.
The room key then didn’t work after going up three flights of stairs. Manager on duty (Dewayne) was rude but did reset key.
The King Suite room we were given was in good condition except that the toilet was broken and there were some places the walls looked stained. When calling to the front desk to ask to have the toilet looked at we were immediately moved to a new room across the hall to a Queen Suite with fewer amenities and dirtier bathroom and floors-but at least the toilet worked. When asking Dewayne about the difference in room and bed size I was told that it would be “figured out tomorrow with Mindy.”
The manager Mindy the following day at checkout was unaware of the room change or request for a refund of the difference in room and bed booking cost. I gave my phone number and name and was told I would be called in an hour or so with at least an update. 12 hours later and no call. When I call the hotel the phone is hung up on me and I can’t leave a voicemail.
Terrible service, dirty rooms, and promised fixes didn’t happen.