Sphere

I made many request to have my television fixed as it did not work for two of the three days that I was there. Every time we called the front desk, I was actually getting an AI attendant named Rita. Rita was not able to remember my multiple request and it was so very frustrating after making several complaints and asking for a remedy. I went to the front lobby and the front desk person told me to just wait.It's been over two weeks since my stay and I still have not been contacted (as Rita told me) there has been no human interaction. Zero follow up or communication from Rio Rita.

⭐️⭐️⭐️⭐️⭐️ Just returned from a lovely five-night stay at Westgate Flamingo. Everything was perfect—our room was clean, and the pool area was a fantastic spot to unwind. The staff were friendly and always ready to help, making us feel welcomed. My wife particularly enjoyed the kitchen facilities, which allowed her to prepare breakfast for our family, creating a peaceful morning routine. The location is fantastic, with easy access to local attractions and public transport. We felt very safe in this gated resort, and we will definitely stay here again!

We appreciated that the valet service was complimentary; however, we would have preferred free self-parking (you have to pay to self park). Each time we wanted to go somewhere, we had to wait for the valet to retrieve our vehicle, which added unnecessary waiting time to our day. We stayed for two nights. On the first night, the TV remote was not working, and unfortunately it could not be fixed that evening. The staff did address the issue the following day. The pool area was clean, well-maintained, and enjoyable. However, for a tower of this size, the pool seemed somewhat small and could have been larger to better accommodate guests.