施設からの眺望
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ハーバー ホテル サウサンプトンの口コミ

5 out of 5
ハーバー ホテル サウサンプトン
5 Maritime Walk, Ocean Village, Southampton, England

口コミ

9.4

最高に素晴らしい

評価 10 - 1003 件の口コミ中 747 件が非常に良い" "
評価 8 - 1003 件の口コミ中 173 件が良い" "
評価 6 - 1003 件の口コミ中 48 件が普通" "
評価 4 - 1003 件の口コミ中 20 件が不満" "
評価 2 - 1003 件の口コミ中 15 件が非常に不満" "

9.8/10

清潔度

9.4/10

スタッフとサービス

9.4/10

設備とサービス

9.6/10

施設のコンディションと設備

9.2/10

環境への配慮

口コミ

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ホスピタリティがしっかりしている
到着時にチェックインタイムより早かったので、チェックインタイムに 再度受付したがまだお部屋の準備ができてなかったということで、アップグレードしてスウィートルームで提供してくれた。
2019 年 10 月に 1 泊滞在
Andreiaからの返信 (投稿日 : 2019 年 11 月 9 日)
Thank you for the kind review of your recent stay at the Southampton Harbour Hotel and Spa. I am delighted to see that your overall experience was a 10 out of 10, We look forward to welcoming you back in a not so distant future, Best regards SHH Team

8/10 (良い)

宿泊されたお客様

出張, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I had to climb stairway inside room door with my heavy suitcase - the room type should be described more in detail.
2019 年 7 月に 2 泊滞在

10/10 (非常に良い)

Kawamura、Hiroshima

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ロケーションもレストランも部屋もとても良かったです
2018 年 7 月に 2 泊滞在

4/10 (不満)

Ellen

This is not a hotel for a single woman traveling alone. If the goal is to discourage solo woman travelers alone, they are doing a great job. Expense not the issue. They are condescending and pretentious. They act like they are doubtful I could afford the place. Avoid if you are single.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Constance

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Lovely hotel with fabulous views and excellent service
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Kevin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great food at the Jetty restaurant. Nice and clean room good view over the harbour.
2024 年 5 月に 1 泊滞在
Alona, Head of Guest Relationsからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Kevin, Thank you for taking the time to leave us some feedback on your recent stay with us. I am delighted to read you had a wonderful stay overall, you found our room to be nice and clean with a good view. Thank you for your comments regarding the Jetty restaurant, the team will be so pleased you enjoyed your meal. We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future. In the meantime, if we can be of any assistance, please do let us know. Kind Regards, Alona TothHead of Guest Relations

10/10 (非常に良い)

Kimberley、Clearfield

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very beautiful hotel. Clean and very relaxing environment. The staff helped me out in many ways because of questions that I had. Will definitely stay there again
2024 年 5 月に 2 泊滞在
Amy, Guest Relations Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Dear Kimberley,Thank you for your fabulous review! Thank you for your kind mention of our staff the team will be delighted to read you had an amazing stay.We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel.Kind Regards,Amy

6/10 (普通)

Stephen、Surbiton

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Sadly, despite being the most expensive hotel in the area they now charge nearly £17 per day for on site parking for hotel guests. Very disappointing. No black out blinds in room!
2024 年 5 月に 2 泊滞在
Amy, Guest Relations Managerからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Stephen,Thank you for taking the time to share with us some feedback of your recent stay with us.Thank you for sharing your comments regarding our new parking changes, this has recently been implemented across our Hotel Group and is reflective of the prices in the local area.In the rooms we do have black out curtains but do not have blinds, I have shared your feedback with our Senior Leadership Team who are always looking at ways in which we can improve our guests experience.We hope to have the opportunity to welcome you back to Southampton Harbour Hotel and Spa in the near future.In the meantime, if we can be of any further assistance, please do let us know.Kind Regards,Amy

10/10 (非常に良い)

Sharon

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful waterfront hotel.
2024 年 5 月に 1 泊滞在
Amy, Guest Relations Managerからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear Sharon,Thank you for your fabulous review!We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 (非常に良い)

Michael

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fantastic place to stay and start your holiday off before cruising
2024 年 5 月に 1 泊滞在
Amy, Guest Relations Managerからの返信 (投稿日 : 2024 年 5 月 11 日)
Dear Michael,Thank you for your fabulous review!We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 (非常に良い)

Anna

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Very modern , great view
2024 年 5 月に 1 泊滞在
Amy, Guest Relations Managerからの返信 (投稿日 : 2024 年 5 月 5 日)
Dear Anna,Thank you for your wonderful review! I am delighted to read you had a great stay and loved the view.We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 (非常に良い)

Chris、BERKELEY

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
A delightful stay. Staff so very attentive and helpful. Can’t beat the location. 15-30 minutes walk to museums, historical sites and parks. Will stay here anytime we are in London.
2024 年 5 月に 1 泊滞在
Amy, Guest Relations Managerからの返信 (投稿日 : 2024 年 5 月 3 日)
Dear Chris,Thank you for your wonderful review!I am overjoyed to read you had a delightful stay.Thank you for your kind mention of our staff, the team will be so pleased to read you had a memorable and enjoyable stay.I am happy to read you loved our location also.We look forward to having the pleasure of your return to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

2/10 (非常に不満)

Georgina

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice hotel until you encounter a problem - extremely rude and unhelpful and no resolution to support or help their customers
2024 年 4 月に 1 泊滞在
Amy, Guest Relations Managerからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Georgina,Thank you for taking the time to share some feedback f your recent visit to Southampton Harbour Hotel.I am disappointed to read you found our staff rude and unhelpful. Please contact our guest relations team directly to discuss your stay. Southampton@harbourhotels.co.ukKind Regards,Amy

4/10 (不満)

Kacey

出張, カップルで旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Loud phone ringing in the middle of the night, woke me and my partner up at 3am, neither of us could sleep then. No hot water in the bathroom sink and the Smart TV did not work. When we contacted them they said they will come up and fix the issues but we were too tired by then. When I spoke with a manager in the morning, they said they couldn’t offer and compensation and someone will contact me the next day regarding this and they haven’t.
2024 年 4 月に 1 泊滞在
Amy, Guest Relations Managerからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Kacey,Thank you for taking the time to share with us your feedback of your recent stay.Our Head of Guest Relations Alona has contacted you directly regarding your stay.Kind Regards,Amy

10/10 (非常に良い)

BI JUAN

2024 年 4 月に 1 泊滞在
Amy, Guest Relations Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Dear Bi Juan,Thank you for your fabulous review!We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel.Kind Regards,Amy

10/10 (非常に良い)

Zainab

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel in a good location. Staff were helpful. Room was quite hot and the ac needed to be serviced on my second night.
2024 年 4 月に 2 泊滞在
Amy, Guest Relations Managerからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Zainab,Thank you for taking the time to share with us some feedback of your recent visit.I am delighted to read you found our hotel great and loved our location. Thank you for your kind mention of our staff the team will so pleased to read you had a lovely time. Thank you for sharing your comments regarding the temperature of your room, I am pleased to read this was sorted for you during your stay.We look forward to having the opportunity of welcoming you back to Southampton Harbour Hotel and Spa in the near future. In the meantime, if we can be of any assistance, please do let us know.Kind Regards,Amy

10/10 (非常に良い)

Robin

良かった点 : 清潔度、スタッフとサービス、設備とサービス
Really good hotel to stay in .
2024 年 4 月に 1 泊滞在
Amy, Guest Relations Managerからの返信 (投稿日 : 2024 年 4 月 20 日)
Dear Robin,Thank you for taking the time to share your feedback of your recent stay.I am delighted to read you had an amazing stay and scored us 5/5!We hope to have the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 (非常に良い)

Victory

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Had a great stay
2024 年 4 月に 1 泊滞在
Amy, Guest Relations Managerからの返信 (投稿日 : 2024 年 4 月 9 日)
Dar Victory,Thank you for your fantastic 5/5 feedback!We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

8/10 (良い)

Lauren

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
A quiet and relaxing stay before our cruise
2024 年 4 月に 1 泊滞在
Amy, Guest Relations Managerからの返信 (投稿日 : 2024 年 4 月 20 日)
Dear Lauren,Thank you for taking the time to share some feedback from your recent stay.I am delighted to read you had a quiet and relaxing stay prior to your cruise.We hope to have the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the nearest future.Kind Regards,Amy

10/10 (非常に良い)

Keira

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I loved my stay at the Harbour hotel, it was so relaxed and a lovely atmosphere there the whole time.
2024 年 4 月に 1 泊滞在
Amy, Guest Relations Managerからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Kiera,Thank you for your wonderful review! I was delighted to read you loved your stay and found it to be lovely and relaxing atmosphere.We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 (非常に良い)

Harry

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Amy, Guest Relations Managerからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Harry,Thank you for your fabulous review!We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

8/10 (良い)

Nicholas

2024 年 3 月に 2 泊滞在
Amy, Guest Relations Managerからの返信 (投稿日 : 2024 年 4 月 20 日)
Dear Nicholas,Thank you for your wonderful review!We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 (非常に良い)

Antony

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Lovely view of the marina
2024 年 3 月に 1 泊滞在
Amy, Guest Relations Managerからの返信 (投稿日 : 2024 年 3 月 30 日)
Dear Antony,Thank you for your fabulous review! I am delighted to read you loved the views overlooking the marina.We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

4/10 (不満)

Charlotte

2024 年 3 月に 1 泊滞在
Amy, Guest Relations Managerからの返信 (投稿日 : 2024 年 4 月 9 日)
Dear Charlotte, I was saddened to read you had a disappointing stay. Please contact our guest relations team directly, we would be pleased to discus your stay.We hope to have the opportunity to welcome you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 (非常に良い)

Giuseppe、Feltham

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fantastic stay at this hotel. A real gem and the restaurant Jetty is superb. Staff very attentive, always available and courteous. I will be gladly come back.
2024 年 2 月に 2 泊滞在
Amy, Guest Relations Managerからの返信 (投稿日 : 2024 年 3 月 11 日)
Dear Giuseppe,Thank you for your fabulous review!I am delighted to read you had a fantastic stay and found The Jetty Restaurant to be superb. Thank you for your kind mention of our staff, the team will be overjoyed to read you had a magnificent time.We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future. Kind Regards,Amy

10/10 (非常に良い)

Stephen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely location
Harbour hotel at its best. Beautiful location and interesting building shape room spotlessly clean. Sunday evening, dinner at the restaurant on the ground floor what was interesting, was having breakfast in the restaurant on the sixth floor with amazing views. Spa a little small for the size of hotel.
2024 年 2 月に 1 泊滞在
Alona, Head of Guest Relationsからの返信 (投稿日 : 2024 年 2 月 28 日)
Dear Stephen,Thank you very much for your review. We are delighted to read that you found our hotel to be interesting and clean. Thank you for mentioning our location. Thank you very much for your comments regarding our restaurants. We also appreciated your feedback regarding the spa size, we are really sorry for the inconvenience caused you and your stay. However we are glad you enjoyed your stay overall and we look forward to welcoming you back in the near future at Southampton Harbour Hotel and Spa. Best wishes,Alona TothHead of Guest Relations

10/10 (非常に良い)

Karoline Andrea

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
best hotel in Southampton
perfect location and really nice hotel. The Spa was great. Good breakfast, but I think it's funny that you have to pay for the Cappuccino to the breakfast on a 5 star hotel (expensive hotel).
2024 年 2 月に 2 泊滞在
Alona, Head of Guest Relationsからの返信 (投稿日 : 2024 年 2 月 28 日)
Dear Karoline,Thank you for taking the time to leave us some feedback on your recent stay at Southampton Harbour Hotel.I am delighted to read you enjoyed our Hotel and location. I am pleased to read you found our Spa to be great! Thank you for your comments regarding coffees at breakfast, I would like to apologise for the inconvenience this caused you during your stay. Rest assured I have shared this with the management team, who are always looking at ways in which we can improve for our guests in the future. We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.In the meantime, if we can be of any assistance, please do let us know. Kind Regards,Alona TothHead of Guest Relations

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Amy, Guest Relations Managerからの返信 (投稿日 : 2024 年 2 月 22 日)
Dear Guest,Thank you for sharing your fab review of your recent stay! We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 (非常に良い)

Rajiv

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We stayed here after visiting the new forest and absolutely loved it.. so much so, this is the third time we have come to stay!
2024 年 2 月に 1 泊滞在
Alona, Head of Guest Relationsからの返信 (投稿日 : 2024 年 2 月 15 日)
Dear Rajiv,Thank you for taking the time to leave us some feedback of your recent stay with us.I was thrilled to read you had a fantastic stay and you absolutely loved your visit. I am pleased to read you stayed with us for the third time! We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future for your fourth stay. In the meantime, if we can be of any further assistance, please do let us know.Kind Regards,Alona Toth

8/10 (良い)

Peter

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Cody rooms are to small for the money The bar and staff are excellent with a great atmosphere
2024 年 2 月に 2 泊滞在
Alona, Head of Guest Relationsからの返信 (投稿日 : 2024 年 2 月 15 日)
Dear Peter,Thank you very much for taking the time to leave us your feedback on your recent stay at our Hotel.I am delighted to read you enjoyed your stay overall. Thank you for your lovely mention of our bar staff, the team will be so pleased to read you had a fantastic time. Thank you for your feedback in relation to our pricing, our room rates can fluctuate in price throughout the year. I am saddened to read that on this occasion you found our cosy room too small for the money, rest assured I have shared your comments with our senior leadership team, who are always monitoring our pricing and offerings.We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.In the meantime, if we can be of any assistance, please do let us know. Kind RegardsAlona Toth

10/10 (非常に良い)

Darren

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 2 泊滞在
Amy, Guest Relations Managerからの返信 (投稿日 : 2024 年 2 月 11 日)
Dear Darren,Thank you for your fabulous review!! We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 (非常に良い)

Michelle

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely hotel
Lovely stay, rooms not ready @10am not an issue as check out is 11am which is nice, but left bags, and they called us and put bags in the room when it was ready. Met our needs to be next door to each other. Bed very high up if you’re short or have disability so check, tea coffee water biscuits mini bar dressing gown slipppers iron hair dryer shampoo conditioner. Room 217/219 lovely view (king bed) £10 approx in taxi from the Southampton station(10/15 mins) and £7 approx to west key(standard shops some bar/resturants) The ‘town centre’ is run down (no bars) a little rough. Restaurants 5 minutes away from the Hotel if you don’t fancy squid's bolognese.(yuk) there’s an Asian one, also the Olive Tree(lovely), Banana /sport bar restaurant, Pitch any Piano.The Hotel restaurant food was too fussy for us ‘main course’ wise, but breakfast was delish, bar lovely, spa lovely (could do with little lockers) had a facial, lady was lovely. Reception nice( a little stiff ) , spoke a little fast, to try and take in the information) but helpful. Would I stay again yes, however no need to go back, but would recommend.
2024 年 1 月に 1 泊滞在
Alona, Head of Guest Relationsからの返信 (投稿日 : 2024 年 2 月 4 日)
Dear Michelle,Thank you so much for leaving such a lovely and thorough review of your stay. I am delighted to read that you enjoyed your room and the amenities that came with it. I will be passing your comments onto our House Keeping team who no doubt will be so pleased.I am also very happy to read that you enjoyed your treatment at the spa! Again, I will be passing on your lovely comments to the spa team.I am glad you had a lovely stay. I will pass on all of your comments to the relevant departments - both the good ones and the constructive ones. I would like to, once again, thank you for leaving such a detailed review - it will no doubt help many other prospective guests. Best wishes,Alona TothHead of Guest Relations

10/10 (非常に良い)

Gillian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 3 泊滞在
Amy, Guest Relations Managerからの返信 (投稿日 : 2024 年 2 月 3 日)
Dear Gillian,Thank you for your fabulous review! We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

2/10 (非常に不満)

ZIHJIA

気になった点 : 清潔度、スタッフとサービス、客室の快適度
2024 年 1 月に 2 泊滞在
Amy, Guest Relations Managerからの返信 (投稿日 : 2024 年 2 月 3 日)
Dear Zihjia,Thank you for your review, I am saddened to read you did not enjoy your stay. Please contact our guest relations team directly to discuss.Kind Regards,Amy

10/10 (非常に良い)

Amar

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 3 泊滞在
Amy, Guest Relations Managerからの返信 (投稿日 : 2024 年 2 月 3 日)
Dear Amar,Thank you for your 5/5 review! We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa!Kind Regards,Amy

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing hotel, lovely staff, great facilities. Couldn't say anything negative!
2024 年 1 月に 1 泊滞在
Amy, Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 17 日)
Dear Guest,Thank you for sharing your fabulous feedback of your recent stay. I am overjoyed to read you found our hotel to be amazing with great facilities. Thank you for your lovely feedback of our staff, the team will be so pleased to read you had a fantastic stay.We look forward to having the joy and pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 (非常に良い)

Jason

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We were fortunate to receive an upgrade to a Studio Suite on arrival. Everything about the Hotel was great and would definitely stay again. Only thing I would say is check the Location if Shopping is on your agenda as it is a little outside a comfortable distance from the Centre or West Quay. Other than that Hotel is faultless.
2024 年 1 月に 1 泊滞在
Amy, Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 17 日)
Dear Jason,Thank you for taking the time to share your feedback of your recent stay with us.I am pleased to read you loved your studio suite room and our Hotel. Thank you for sharing your feedback in regards to location, we want our guests to find the perfect balance of a city stay without the noise and near the marina for the relaxing views of the water.We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 (非常に良い)

Lynne

良かった点 : 清潔度、客室の快適度
Great!
Really comfortable Helpful staff Good location Great food
2024 年 1 月に 1 泊滞在
Amy, Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 14 日)
Dear Lynne,Thank you for taking the time to share your feedback of your recent stay with us.I am overjoyed to read you had a magnificent time and found your room to be comfortable. I am pleased to read you found our staff to be helpful and loved our location, along the marina in Ocean Village. I am also delighted to read you enjoyed the food from our restaurants here on site.We look forward to having the pleasure of welcoming you to Southampton Harbour Hotel and Spa in the near future. In the meantime, if we can be of any further assistance, please do let us know.Kind Regards,Amy

8/10 (良い)

Emma

2024 年 1 月に 1 泊滞在
Amy, Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 17 日)
Dear Emma,Thank you for your great review! We look forward to having the pleasure of your return to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 (非常に良い)

Martin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Amy, Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 14 日)
Dear Martin,Thank you for the amazing 10/10 review! We look forward to having the pleasure of welcoming you to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 (非常に良い)

Olga

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Amy, Guest Relations Managerからの返信 (投稿日 : 2023 年 12 月 30 日)
Dear Olga,Thank you for your fabulous 10/10 review! We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 (非常に良い)

Marion

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Amy, Guest Relations Managerからの返信 (投稿日 : 2023 年 12 月 28 日)
Dear Marion,Thank you for your fabulous 10/10 review! We look forward to having the opportunity of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 (非常に良い)

Jo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Amy, Guest Relations Managerからの返信 (投稿日 : 2023 年 12 月 25 日)
Dear Jo,Thank you for your fabulous 10/10 review! We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

8/10 (良い)

DAVID

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great hotel but don't choose the balcony rooms.
Excellent hotel with marvellous service. But I made the mistake of choosing a room with a balcony. Lovely room, great views from the really nice balcony but all balcony rooms are on the fifth floor and a restaurant and bar is on the sixth! Sadly this has a solid floor with movable tables and chairs. Since they also play music up there during the evening getting to sleep can be difficult until very late evening.
2023 年 12 月に 3 泊滞在
Amy, Guest Relations Managerからの返信 (投稿日 : 2023 年 12 月 25 日)
Dear David,Thank you for taking the time to leave us some feedback of your recent stay.I am delighted to read you had an excellent stay and loved your room. I am also pleased to read you loved the views overlooking the marina. I am saddened to read you were disturbed by some noise coming from the restaurant. Rest assured your feedback has been shared with our Restaurant Management Team and we apologise for the inconvenience this caused you.We hope to have the opportunity of welcoming you back to Southampton Harbour Hotel and Spa in the near future. In the meantime, if we can be of any further assistance, please do let us know.Kind Regards,Amy

10/10 (非常に良い)

vivien

2023 年 12 月に 1 泊滞在
Amy, Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 11 日)
Dear Vivien,Thank you for your fabulous review!!! We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 (非常に良い)

Nigel

2023 年 12 月に 1 泊滞在
Amy, Guest Relations Managerからの返信 (投稿日 : 2023 年 12 月 19 日)
Dear Nige,Thank you for your 5/5 review! We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 (非常に良い)

claudia

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excelente Hotel muy bien ubicado muy buenas instal
Excelente ubicación muy buena atención por parte de todo el personal habitaciones muy amplias muy bien tomadas con vista maravillosa
2023 年 12 月に 1 泊滞在
Amy, Guest Relations Managerからの返信 (投稿日 : 2023 年 12 月 16 日)
Dear Claudia,Thank you for taking the time to leave us some feedback of your recent stay with us.I am delighted to read you loved our location and your room. I am also pleased to read you loved the beautiful marina views. Thank you for your kind mention of our staff, the team will be overjoyed to read you had a memorable and enjoyable stay.We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future. In the meantime, if we can be of any further assistance, please do let us know.Kind Regards,Amy

10/10 (非常に良い)

Lynn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Amy, Guest Relations Managerからの返信 (投稿日 : 2023 年 12 月 16 日)
Dear Lynn,Thank you for your 10/10 review!!! We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel.Kind Regards,Amy

10/10 (非常に良い)

Bruce

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Highly recommend
Fantastic stay two nights in quiet comfort Staff are extremely professional and very friendly. Check in/check out was a breeze. We had dinner in HarBar one night. Excellent food and service. Gym was great. Highly recommend
2023 年 12 月に 2 泊滞在
Amy, Guest Relations Managerからの返信 (投稿日 : 2023 年 12 月 9 日)
Dear Bruce,Thank you for taking the time to leave us some feedback of your recent stay with us.I am delighted to read you had a fantastic stay. Thank you for your kind mention of our staff, the team will be so pleased to read you found them to be professional and very friendly. I am overjoyed to read you found the check in and check out process to be a breeze too. I am thrilled also to read you had a great meal in HarBar on 6th. We look forward to having the opportunity of welcoming you back to Southampton Harbour Hotel and Spa, in the near future. In the meantime, if we can be of any further assistance, please do let us know.Kind Regards,Amy

10/10 (非常に良い)

Kerry

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 2 泊滞在
Amy, Guest Relations Managerからの返信 (投稿日 : 2023 年 11 月 30 日)
Dear Kerry,Thank you for your 5/5 review! We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy