This is a great apartment in a mediocre town. Sorrento is like Daytona Beach with the same spring break feeling. The apartment is very nicely appointed. It has a great view of Vesuvius. The airconditioning works very well. The washer and washing machine work well. It has a great mechanical blinds system to block the sunlight and keep the apartment cool.
But there are several minor issues. Most VRBO/AirBNB rentals at this price have a guide book to the apartment, how things work, local grocers, conveniences etc. Not here. The master shower is poorly constructed with water flooding the bathroom multiple times. The master sink is poorly constructed and water splatters out of it consistently. There is no dresser in the master bedroom. The guest bathroom shower is not easy to use. The art work on the walls is has no modernity.
I was disappointed with the upselling of people associated with the place. The renting agent upsold me on a ride from the airport for a low fee of 110 euros (She didn't tell me there was an air conditioned, express train from Naples city center to Sorrento that dropped you a block from the apartment that cost 8 euros a person). I had requested the contact info of the driver she was setting us up with several times. Only to get it at the last minute prior the day of our departure. When we got to the airport, it was a different driver. That driver relentlessly tried to upsell us on the trip for any service: a ride to Vesuvius for 110 euros (there is a 2 euro train that does the same thing), a boat ride to Capri for 800 euros, (20 euros on internet) etc. Some sort of interrogation of where we were from, professions to gauge how much we could spend. At Sorrento, the driver insisted on payment in cash (never happens in US). Then I was hit with another "tax" transaction by the rental agent and again more upselling. It is as if they think the internet doesn't exist.
The building itself has construction going on in many of the apartments so getting an elevator the whole trip was difficult. Likewise, strange construction people walking around daily. The sides of the building are peeling plaster. Not well maintained.
Again, the location is fantastic for this sort of town, but they could spend 200 euros at Italian Costco to make it better as well as fix the many flaws. Likewise they should replace the rental agents with someone more professional who really helps rather than upsells.