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"One room was clean, one was not"

"Yes."

"I found the room pleasant, but could have been hair-free, tv not working, wifi very poor, 2 members of staff in restaurant not very friendly, timing of food very rushed once ordered, starters came, half way through, mains came, soon after tired fruit salad came along, madev was excellent, helpful and friendly. "

"The resort is nestled beautifully amidst the forest, offering a serene and scenic escape from the hustle of daily life. With its natural setting and friendly staff, it has the potential to become one of the best retreats in the region. What We Loved: The location is stunning-surrounded by forest, it truly feels like a nature escape. The staff were warm, welcoming, and always ready to help, which made the stay more enjoyable. Plenty of ways to stay entertained, including indoor games and a swimming pool. Convenient amenities like free parking (just outside the premises) and room service. The on-site restaurant adds to the comfort of staying in. What Could Be Better: The room lighting needs a serious upgrade-apart from a bedside lamp, there's no proper light source, making the space feel dim, especially in the evenings. While the glass ceiling in the bathroom is a great concept, the execution needs work-it leaks, keeping the bathroom floor constantly wet and slippery. With the rainy weather, basic provisions like doormats or umbrellas would have gone a long way in improving comfort. The spa is operational but currently offers only male therapists-more inclusive options would enhance the experience. The restaurant, while convenient, is on the pricier side with limited food options. A bar or lounge area would be a welcome addition."